Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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If your looking for service after the sale this is not the place for you. After scheduling an appointment for a safety issue almost 2 weeks in advance, taking time off work and arranging rides to and fro the place for you. After scheduling an appointment for a safety issue almost 2 weeks in advance, taking time off work and arranging rides to and from the dealership I dropped my Gladiator off 30 minutes early at 12:30pm on 6/2/22. When I heard nothing back after 5pm I called only to get a voice mail. They returned my call to say they didn't get to my vehicle and could they keep it overnight. Of course that won't work for me so they said come get it and to make me feel better I was told 5 other people didn't get their vehicle serviced that had appointments that day. So now I still have brake issues and a third brake light out and when I went to pick it up they couldn't find me key, had no idea what happened or why I was even there. I've purchased 3 jeeps from this place and needless to say this will be my last. More
I can’t do a survey as I don’t have a google account nor am I on Facebook. I’ve always had a positive experience at Fusz and will continue to have Fusz as my go to dealer for my auto needs. am I on Facebook. I’ve always had a positive experience at Fusz and will continue to have Fusz as my go to dealer for my auto needs. More
I had an appointment at 8:30 so I went to breakfast and called back at noon. The severice writer gentleman informed me that the shop was backed up so the technician didn't start looking at it until 11:45. called back at noon. The severice writer gentleman informed me that the shop was backed up so the technician didn't start looking at it until 11:45. But while I dropped it off Mike said they where only about an hour behind the schedule. So they didn't have the part until the next day. The truck is fixed for the problem that I was experiencing. More