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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

Overview
Reviews
4.9
1,277 Reviews
Call Dealership (636) 442-8100
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3480 Highway K

O'Fallon, MO

63368

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Showing 1,277 reviews

November 10, 2024

i always receive great service. The advisors follow up after every visit. Nice waiting area. More

by FayFamJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know
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Nov 13, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad to hear that you have had a consistent service experience with us!

October 24, 2024

Excellent service! Friendly and polite staff. Shuttle service is offered which is awesome. They communicate with you during service so you know what is happening. More

by nriddel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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Nov 06, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that you had an excellent service experience with us!

October 09, 2024

I was waited on in a timely manner and wait time was very reasonable everyone was very friendly. More

by Jeanine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Oct 17, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad you had a friendly experience with us!

October 05, 2024

As usual, my service appointment went smoothly, quickly and professionally! Your service writers are always courteous and friendly, the waiting room is comfortable, and the work is done right. Kudos to you More

by jackjezik
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 09, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that our service staff was able to provide a quick and smooth experience for you!

September 27, 2024

The Service team is great to work with and provided excellent customer service. they were able to work in an additional maintenance item with an oil change appointment saved me a second appointment. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Sep 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad to hear that our service staff provided a great experience and was able to take care of your needs!

September 27, 2024

All good! Prompt attention from service agents and the service time was excellent. No issues. More

by Mike Borglum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Sep 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that you had a smooth service experience with us!

September 17, 2024

Great service, they took care of me and also worked in an oil change. Like at the service desk was especially helpful and knowledgeable. More

by richlemoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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September 11, 2024

I wish they had drop in oil change service. Their oil changes take a lot of time. More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 12, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you coming in to Lou Fusz for an oil change. We apologize that your oil change took longer than expected. We have passed this message along and we hope we can provide a quicker experience in the future.

August 21, 2024

A great group of people, from sales to service. All the people I met exceeded expectations. Knowledgeable and friendly. More

by LNmikula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hartke
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Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

August 17, 2024

Very professional. Scheduling is easy online. Clean facility and nice people. Wish they would sponsor our veterans museum, but that’s another story’. Visit www.mavm More

by Jhiggy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the review!

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