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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,270 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,270 reviews

September 11, 2024

I wish they had drop in oil change service. Their oil changes take a lot of time. More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 12, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate you coming in to Lou Fusz for an oil change. We apologize that your oil change took longer than expected. We have passed this message along and we hope we can provide a quicker experience in the future.

August 21, 2024

A great group of people, from sales to service. All the people I met exceeded expectations. Knowledgeable and friendly. More

by LNmikula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hartke
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We appreciate the kind words! Thank you for choosing Lou Fusz!

August 17, 2024

Very professional. Scheduling is easy online. Clean facility and nice people. Wish they would sponsor our veterans museum, but that’s another story’. Visit www.mavm More

by Jhiggy50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the review!

August 16, 2024

I love this place my man keith Hamilton is a great salesman he treats you with respect and is very knowledgeable. Great service department More

by bigshon34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith hamilton, Mike Gerber, Evan Crader
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're thrilled that your experience with our service department with us was a good one!

August 05, 2024

Service department is fabulous. Immediate attention, no waiting to get checked in. Explains things needed and takes care of maintenance as promised. I had a nightmare at another More

by Harkgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who my service person was.
Aug 21, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that your service experience with us was a fabulous one! Thank you for choosing Lou Fusz!

July 27, 2024

Customer service advisors are friendly and informed. They handle your case from setting the appointment to your final checkout. They keep you informed by text as to your car and where it is in the proce More

by Spillanemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Jul 30, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that our service advisors were able to take care of your needs!

July 15, 2024

Christpher Robinson handled our purchase and trade with efficiency and professionalism. He also took the time to program several features, linking our phones and explaining the features we would need. More

by jplitz17
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson; we did not interact with Jerry Harrison
Jul 30, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that Christopher was able to take care of you and got you in a new vehicle! We hope that you enjoy it!

June 20, 2024

Very knowledgeable, friendly staff. Waiting room very clean and several comfortable chairs, plus snacks and beverages. Waited for Jeep service and it was completed before I could even f More

by Kk0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicwe Dept
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for choosing Lou Fusz!

June 20, 2024

Every experience in the service department from scheduling to work performed has been positive. The staff is professional & helpful & even the waiting room is comfortable. More

by Patpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're so happy you had an awesome service experience with us!

June 20, 2024

Very knowledgeable, friendly employees. Treated like family. Great location. Would not hesitate to highly recommend to anyone. More

by Kk0328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 24, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thank you for the review!