Lou Fusz Chrysler Jeep Dodge Ram

On December 16th, my 2008 Sebring took part in the Ice Capades and sustained damage to the left front (wheel, powersteering rack, clockspring, bumper). It was quite upsetting to see my front wheels like t Capades and sustained damage to the left front (wheel, powersteering rack, clockspring, bumper). It was quite upsetting to see my front wheels like this: / \ (sort of pointing toward each other rather than parellel). Not only did the Service Department at Lou Fusz have my car ready quicker than I expected, but it drives BETTER than before! I liked my Sebring prior to the incident, however I always thought the steering was a little "sloppy;" now, it is much more responsive and tighter! When deciding where to tow my car, I had to make a quick decision between Fusz and the shop recommended by my insurance company. I am somewhat new to the St Louis area. I never heard of the other shop, but Lou Fusz has a good reputation--and the online ratings the shop received help me make my decision. I am glad I chose Lou Fusz. All my phone calls were dealt with in a friendly and professional manner and I felt like a valued customer. Even the insurance claims adjuster commented his positive interactions with them. So, while I hope to not slide off the road again, I do know where to take my Sebring for any other issues! More

My Town & Country was in for service and we dropped it off over my husband's lunch hour. I was at home wihtout a car when my son's daycare called and he was sick and needed to come home. My husband coul off over my husband's lunch hour. I was at home wihtout a car when my son's daycare called and he was sick and needed to come home. My husband could not leave to come home and get me to the dealer, so I called Greg. He arranged for a shuttle driver to come right away to get me at home so I could go pick up my son. He was so nice and I was amazed at how quickly he put it all together. I really appreciate those extra services that make the experience so awesome! Thank you so much! We will be back - this is the type of experience that makes loyal customers! More

The Service Advisor, Amy Wokovich, is very detailed in the service required for my vehicle. Amy offered prices for each service before the work was started, explained why the service was necessary, and of the service required for my vehicle. Amy offered prices for each service before the work was started, explained why the service was necessary, and offered other suggestions, such as various tire brands with pricing. She is very knowledgeable and courteous, also. More

From greeting on lot, to purchase of a pre-owned van, to return of the pre-owned van and purchase of a new van, both gentleman were professional, courteous and strived to make sure we were happy with our de return of the pre-owned van and purchase of a new van, both gentleman were professional, courteous and strived to make sure we were happy with our decision. The dealership should be very proud (and lucky) to have these (2) great employees. More

Everything was great. They located and delivered the truck I was looking for. The parts I desired have been ordered and most have been installed at this point. Still waiting for tonneau cover. Look to h truck I was looking for. The parts I desired have been ordered and most have been installed at this point. Still waiting for tonneau cover. Look to have that as soon as possible. Other than that, everything went well. More

New vehicle buying is not something I enjoy but for once, Alan Main and the Lou Fusz group made it an enjoyable experience. No high pressure sales, which is huge in my book. I have always owned GM vehicles b Alan Main and the Lou Fusz group made it an enjoyable experience. No high pressure sales, which is huge in my book. I have always owned GM vehicles but I am really loving my new Jeep. Thanks for making the transition such an easy, enjoyable one!! More

Very happy with my experience at the dealership. Everyone that I had contact with was more than willing to help or answer questions. As far as the price of the vehicle goes it was better than anyone else wit that I had contact with was more than willing to help or answer questions. As far as the price of the vehicle goes it was better than anyone else within a fifty mile radius that I was looking at. More

Mark worked very hard to get me a car from another dealer and he succeeded. He was thorough, accurate, courteous and professional. He and the rest of the personal seemed very interested in do a good job. and he succeeded. He was thorough, accurate, courteous and professional. He and the rest of the personal seemed very interested in do a good job. The deal went very smoothly. I never got the feeling that I was being played or manipulated, but instead that the staff really was doing their best to serve me with respect and fairness. I recommend this dealership with out reservation. More

Had problem with fuel pump. Issue not resolved on first visit. However, dealership bent over backwards to resolve the problem and provide a very satisfactory solution for providing the wrong corrective ac visit. However, dealership bent over backwards to resolve the problem and provide a very satisfactory solution for providing the wrong corrective action the first time. Received excellent care and very statisfied with resolution of service issue. Service department and managers wonderful to work with during my visits and phone calls. More

EVERYONE at this dealership was wonderful to work with...from the person who answers the phone, the service managers, technicians, cashiers...a truly professional and very classy business and every p with...from the person who answers the phone, the service managers, technicians, cashiers...a truly professional and very classy business and every person I encountered was terrific and eager to be sure I was taken care of well and in a timely manner. This is why I rated the ratings as such. Will definitely return there and would definitely recommend them to anyone...truly a 5* organization! Chris Nolan 314-614-8953 More