Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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We were greeted in the lot, we told her what we wanted, she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lower she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lowered by not including little extras like personal property tax. would have been nice to see the difference in pricing with or without it. More
Looking for a new vehicle went to Lou Fusz Dodge and met with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Char with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Charger RT. Merritt kept me informed as to the delivery of the vehicle and had everything ready for me when I picked it up. The service I received was far better then other dealerships I have dealt with in the past. When I picked up the vehicle Merritt went through all the new devices on the vehicle and explained how everything worked. All in all it was a no hassle, no problem experience and I will make sure I deal with them for future purchases and service. More
I actually had a wonderful experience with the service department of this dealership several years back when another local dealership had done some horrible work to my car while still under warranty. The department of this dealership several years back when another local dealership had done some horrible work to my car while still under warranty. Then, this past year when my husband's police car kept breaking down I suggested that he take it to Lou Fusz. He also had a wonderful experience, and began the process of talking to Donna about bringing his department's busness to their dealship, which has since occured. In our most recent visit, my husband and I went to Lou Fusz to simply look into getting a new vehicle. We did not have a need to purchase anything at this time; however, Donna was able to work with us to get a price and payment that we could not pass up on not only one vehicle, but on two new vehicles. I could not say enough nice things about Donna & Lou Fusz. You make your customer's feel like they've found a dealership for life, and that can be hard to do. My father is retired from Dodge, and for years has had a similar relationship with another local dealer, but I have only be raving about this dealership, which is making him consider coming to see you too. Hopefully you'll be able to have my entire family's business going forward. Thanks you again, Rebecca Conner More
I had break issues with my used Jeep I purchased from local Toyota Dealership. I had also purchased an extended warranty with the Jeep as well. I originally went to Dobbs tire and auto but they would not local Toyota Dealership. I had also purchased an extended warranty with the Jeep as well. I originally went to Dobbs tire and auto but they would not work with my warranty program. I was discussing the issue with my boss and she referred me to Lou Fusz because she had always had positive experiences with the sales and service departments. When I called Lou Fusz and spoke to Kenny he was familiar with my warranty program and assured me that they could fix the problem. They where able to fix the problem in the time and for the cost promised, and the customer service was great. I look forward to returning to Lou Fusz for all future service needs. More
The salesman, Don Johnson, I met was friendly and patient with me on the frist visit and was the reason I returned to this dealer. On our return visit we found the people at the dealership were very interest with me on the frist visit and was the reason I returned to this dealer. On our return visit we found the people at the dealership were very interested in what we had to say and paid attention to what we had to say. Don, our salesman was pleasant all the time and made sure we understood all about the vehicle. He dealt with us in a pleasant attitude at all times. Don and Tony Riggio made our buying experience a lot of fun. They took time to go over in detail all the details of the vehicle and the pricing and explain the additional warraties available to us. We were never hurried or pressured at any time. It was as though we were the only people that were there and we had their undivided attention. We look forward to sending our friends to them if they are looking for a car. Our experience was fun and Don and Tony were a pleasure to work with. Lou Fusz is a great place to buy a car. Oh yes, they even had hot dogs, soda, and coffee for us. More
My husband and I had a wonderful experience with Meritt !! He is very personable and knows his stuff !! When we took the car for a test drive, Meritt, went with us and explained EVERYTHING to us!! I wou !! He is very personable and knows his stuff !! When we took the car for a test drive, Meritt, went with us and explained EVERYTHING to us!! I would recommend Meritt as a car salesman to ANYONE who is looking for a new or used car!! I, also, would recommend Lou Fusz Dealership because ALL the employees were so helpful and friendly! Thank you, Linda K. Feldt More
I just recently purchased my second and third cars from Donna Garrison at Lou Fusz(yes, things went so well, I bought two cars during the same visit). I first met Donna Labor Day weekend 2010 when she was Donna Garrison at Lou Fusz(yes, things went so well, I bought two cars during the same visit). I first met Donna Labor Day weekend 2010 when she was closing things up. She stayed around well after close to talk to my wife and I about our interest in a new car. She spent a lot of time the next day showing me different cars and working with me on prices. She brought her boss, Aaron in to help us work out a deal. When we signed the paper work, I told her I would be back again for a new truck. Donna stayed in touch and because she was so friendly and the staff at Lou Fusz was so good to work with, I decided to stop by again two weekends ago. The prices were so good and Donna and the team were so good to work with, I decided to trade both of my cars in for new ones. I can't believe what a great job Donna did and how well she took care of my wife and myself. She even followed up after the sale to make sure everything was going well - you don't see that kind of service any more! I can not say enough good things about Donna, Aaron and the whole team at Lou Fusz Dodge. Donna was the reason that I came back to buy #2 and #3 and she, and the team are the reason we will be back again in a couple of years to upgrade. Thanks Donna, Aaron and everyone at Lou Fusz Dodge for making my car buying experiences, good ones!!! More
Good quality work on the car. They check the car out looking for potential problems, belts, hoses, tires. I never felt they push service you do not need on the car. Keep you informed on manufacture reco looking for potential problems, belts, hoses, tires. I never felt they push service you do not need on the car. Keep you informed on manufacture recommended service needs. They want return business so they treat you right. More
Today, 3-9-11, I drove another vehicle off the Lou Fusz Dodge dealership lot. Previously I purchased a new 2004 Dodge Ram 1500 Laramie model from the Lou Fusz Dodge dealership. The vehicle was excellent, Dodge dealership lot. Previously I purchased a new 2004 Dodge Ram 1500 Laramie model from the Lou Fusz Dodge dealership. The vehicle was excellent, service performed on the vehicle was always to my expectations, the personnel I interfaced with were always helpful and extremely friendly, and purchased services were priced fairly. This is why I returned to Lou Fusz Dodge hoping to purchase a good used vehicle. I purchased on 3-8-11 a used 2004 Jeep Liberty from Lou Fusz Dodge. I have been looking for this type of vehicle to tow behind a recently purchased motorhome. I found this vehicle via AutoTrader on the Internet at the Lou Fusz Dodge dealership; I will add that I looked at the Lou Fusz automotive network first before I considered looking at any other dealerships. I test drove the vehicle and liked the look and feel. My salesman, Allan Main, answered all my questions and allowed me to drive the vehicle back to my home so my family could review it with me also. They agreed with my assessment that this vehicle would exceed our requirements. I drove back to the dealership, sat down with Allan, and negotiated a fair price for the vehicle. Allan called me mid-day on 3-9-11 and stated the vehicle had been cleaned, serviced, and was ready for me to pick up. I met Allan and Tom Baker, Internet Manager, a couple of hours later at the dealership, signed the paperwork, went over the vehicle again with Allan and was on the road in approximately an hour after I had arrived. The vehicle came with a 3 month or 3000 mile warranty and Tom explained some options available to me to purchase an extended warranty; which I will be doing in a couple of weeks. My final experience of the afternoon at the dealership was the handshake and congratulations from numerous Lou Fusz Dodge personnel on my purchased vehicle. I will recommend to everyone that I know thinking about an automotive purchase to first go visit a Lou Fusz dealership. I am retired and have purchased numerous vehicles over the years; none of those experiences even comes close to a Lou Fusz Dodge experience. If all the Lou Fusz Network dealerships are anything like Lou Fusz Dodge, you will enjoy a wonderful automotive experience. More
Obtained tire to match the existing one's that had on vehicle in shorter time frame that I expected after having a unrepairable tire. Also completed an oil changes while unit was in shop waiting for t vehicle in shorter time frame that I expected after having a unrepairable tire. Also completed an oil changes while unit was in shop waiting for tire. Completed a oil change and state inspection on another vehicle in a matter of 2 hours while waiting for the other vehicle above. Total overall experience was excellent... More