Lou Fusz Chrysler Jeep Dodge Ram

Merritt was very caring and willing to go the extra mile to help with my needs! He had an answer for every question and if he did not know he would find out and notify me right away. The entire dealership w to help with my needs! He had an answer for every question and if he did not know he would find out and notify me right away. The entire dealership was very kind and made sure that I was well taken care of at all times. More

Everyone, but especially Donna was very caring. My husband has to have an oxygen tank with him and Donna made sure he could get in and out of the car and that his tanks would fit. Liked her alot. Wo husband has to have an oxygen tank with him and Donna made sure he could get in and out of the car and that his tanks would fit. Liked her alot. Worked very hard to get us what we wanted. She's great. Thanks again, Donna. More

The sales person I dealt with (Cynthia Kaiser) was more than helpful. The first time I stopped by the dealership was in January, simply to look with no intention of purchasing. We looked at one Wrangler than helpful. The first time I stopped by the dealership was in January, simply to look with no intention of purchasing. We looked at one Wrangler that they couldn't find the keys for. She literally crawled through the tailgate (only door that was unlocked), over the back seat, and between the front seats to unlock the front doors. All of this, knowing I had no intention of buying that day. Of course, a few months later when I came back looking to buy, she was the one I was looking for. Cynthia was extremely helpful, personable, and realistic. She understood what I was looking for, what I was expecting, and didn't try to sell me a bunch of non-sense. She was realistic about the price, trade-in, margin, etc., and I walked away feeling like we had come to a very fair deal. There were a few imperfections with the Jeep due to it being used and traded in only 2 days prior. They fixed literally every issue I could find (me and three friends looked it over VERY closely) and left it looking like a brand new vehicle. I am extremely happy with all aspects of my purchase and overall experience with this dealership. I would, and will, recommend any friends to look for Cynthia at Lou Fusz in O'fallon. Thanks for getting me into my dream vehicle. More

Overall sales process was easy and fairly quick. The selection of preowned cars was extensive and had multiple price ranges to chose from. Our salesman (Merritt) was very helpful, and the financing man selection of preowned cars was extensive and had multiple price ranges to chose from. Our salesman (Merritt) was very helpful, and the financing manager was very quick and easy to work with. The whole process was very low stress and we did not feel pressured. More

We were greeted in the lot, we told her what we wanted, she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lower she found it, we leased it and everyone was very nice and helpful. We like the color, the price was okay but learned later we could have had it lowered by not including little extras like personal property tax. would have been nice to see the difference in pricing with or without it. More

Looking for a new vehicle went to Lou Fusz Dodge and met with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Char with Merritt Reid. Told him what I was trading in and what I wanted to buy. Gave me a fair price for my trade in, and ordered me out a new Dodge Charger RT. Merritt kept me informed as to the delivery of the vehicle and had everything ready for me when I picked it up. The service I received was far better then other dealerships I have dealt with in the past. When I picked up the vehicle Merritt went through all the new devices on the vehicle and explained how everything worked. All in all it was a no hassle, no problem experience and I will make sure I deal with them for future purchases and service. More

I actually had a wonderful experience with the service department of this dealership several years back when another local dealership had done some horrible work to my car while still under warranty. The department of this dealership several years back when another local dealership had done some horrible work to my car while still under warranty. Then, this past year when my husband's police car kept breaking down I suggested that he take it to Lou Fusz. He also had a wonderful experience, and began the process of talking to Donna about bringing his department's busness to their dealship, which has since occured. In our most recent visit, my husband and I went to Lou Fusz to simply look into getting a new vehicle. We did not have a need to purchase anything at this time; however, Donna was able to work with us to get a price and payment that we could not pass up on not only one vehicle, but on two new vehicles. I could not say enough nice things about Donna & Lou Fusz. You make your customer's feel like they've found a dealership for life, and that can be hard to do. My father is retired from Dodge, and for years has had a similar relationship with another local dealer, but I have only be raving about this dealership, which is making him consider coming to see you too. Hopefully you'll be able to have my entire family's business going forward. Thanks you again, Rebecca Conner More

I had break issues with my used Jeep I purchased from local Toyota Dealership. I had also purchased an extended warranty with the Jeep as well. I originally went to Dobbs tire and auto but they would not local Toyota Dealership. I had also purchased an extended warranty with the Jeep as well. I originally went to Dobbs tire and auto but they would not work with my warranty program. I was discussing the issue with my boss and she referred me to Lou Fusz because she had always had positive experiences with the sales and service departments. When I called Lou Fusz and spoke to Kenny he was familiar with my warranty program and assured me that they could fix the problem. They where able to fix the problem in the time and for the cost promised, and the customer service was great. I look forward to returning to Lou Fusz for all future service needs. More

The salesman, Don Johnson, I met was friendly and patient with me on the frist visit and was the reason I returned to this dealer. On our return visit we found the people at the dealership were very interest with me on the frist visit and was the reason I returned to this dealer. On our return visit we found the people at the dealership were very interested in what we had to say and paid attention to what we had to say. Don, our salesman was pleasant all the time and made sure we understood all about the vehicle. He dealt with us in a pleasant attitude at all times. Don and Tony Riggio made our buying experience a lot of fun. They took time to go over in detail all the details of the vehicle and the pricing and explain the additional warraties available to us. We were never hurried or pressured at any time. It was as though we were the only people that were there and we had their undivided attention. We look forward to sending our friends to them if they are looking for a car. Our experience was fun and Don and Tony were a pleasure to work with. Lou Fusz is a great place to buy a car. Oh yes, they even had hot dogs, soda, and coffee for us. More

My husband and I had a wonderful experience with Meritt !! He is very personable and knows his stuff !! When we took the car for a test drive, Meritt, went with us and explained EVERYTHING to us!! I wou !! He is very personable and knows his stuff !! When we took the car for a test drive, Meritt, went with us and explained EVERYTHING to us!! I would recommend Meritt as a car salesman to ANYONE who is looking for a new or used car!! I, also, would recommend Lou Fusz Dealership because ALL the employees were so helpful and friendly! Thank you, Linda K. Feldt More