Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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I stopped look at a couple of cars on the lot late in the day on one of the days the dealership closed early. Most everybody was gone and Donna was on her way out as well. But she took the time before she day on one of the days the dealership closed early. Most everybody was gone and Donna was on her way out as well. But she took the time before she pulled off the lot to get out of her car and greet me. She explained some different features for the cars I was interested in and guided me to the cars I wanted to see. She asked me to come back to the dealership when I had time so she could take me on some test drives. She wasn't pushy and really seemed like she had fun at her job and really cared about the customer. Due to Donna, I felt comfortable coming back to take a Challenger RT for a test drive with her. She knew the car very well and wanted to show me everything about it. When we returned to the lot, we saw the SRT. She and I were excited about taking it for a test run and I just had to have it. Tom Baker was also a pleasure to work with. He made the financing so easy, I was surprised I was walking out with my first new car in 5 years. I almost fell over when Tom called me the next day to say he found a better interest rate for me. Totally not expected since I've never had great experience with the financing any cars from other dealerships. I would definitely come back and recommend Donna and Tom. More
This was one of the best car buying experiences I have experienced. My husband and I drove up from Westphalia, MO (2 1/2 hours) away just to see Donna Garrison, who had previously worked with my father. experienced. My husband and I drove up from Westphalia, MO (2 1/2 hours) away just to see Donna Garrison, who had previously worked with my father. I researched thoroughly online and thought I knew what vehicle I wanted (Honda Pilot or Ford Explorer). I told her up front that I didn't necessarily love the Dodge/Chrysler "look", but she was fine with that and told us that she would show us what we wanted to see. We did however, come across a Chrysler Aspen on the lot, and LOVED it. It had everything we were looking for and more. I hadn't even considered a Chrysler before and am so thankful that Donna showed us our options. Even after we drove the Chrysler Aspen, I still wanted to see the Ford Explorer I had picked out online so that I was sure of my decision with the Aspen. Donna drove us several miles to the Lou Fusz Ford dealership to see the Explorer. She definitely went out of her way. Donna was also never pushy and listened to what we wanted. I will definitely come back to see Donna at Lou Fusz Chrysler Jeep Dodge when it is time for my next vehicle purchase. I also want to add how great Tony, the finance guy, was. I was dreading that part of the car buying experience, and he too was not pushy with the warranties, and was even able to get me a lower interest rate than my local credit union. More
Started Out Looking around on the internet...Found Fusz...Picked out A Vehicle we liked...On Wednesday...Called Mark-Was Approved and Ready To Pick My Car Up In No Time! Arrived There Late Friday Even Fusz...Picked out A Vehicle we liked...On Wednesday...Called Mark-Was Approved and Ready To Pick My Car Up In No Time! Arrived There Late Friday Evening Was Greeted With Friendly Faces and Our "New" Car In The Garage Show Room Waiting On Us. Test Drove It...Signed Papers and Was Back On The Road In Less Than 45minutes! Mark Is an AMAZING Person! Everyone There was Extremely Friendly! We LOVE Our New Crossover and are very happy with the price! Thank You! More
Very helpful, polite and courteous. Good service, quick. Had one car worked on, and then traded it in for another. Process was easy, all done in one day. Very satisfied with purchase. Salesperson was not pu Had one car worked on, and then traded it in for another. Process was easy, all done in one day. Very satisfied with purchase. Salesperson was not pushy at all. Would go to dealership again or reccomend to others. More
We absolutely will recommend and have,the Lou Fusz dealership in Ofallon, Mo.. We originally visited the dealership on Friday night and briefly spoke with two salesmen about the Challenger.They were b dealership in Ofallon, Mo.. We originally visited the dealership on Friday night and briefly spoke with two salesmen about the Challenger.They were both very friendly,however my husband was not happy with certain aspects about the car.And left after taking a brief look on the lot.Liked the car but concerned about the cylinder displacement. My husband went home and did some online checking to find that he could get a six cylinder without the mandated displacement. We returned to the dealership on Saturday morning. The salesman that we briefly spoke to Friday night was with a client and suggested that he hand us off to a different salesman as he did not want to rush the customer he was assisting. We then were assisted by Allan Main. Alan was very professional,friendly and provided the information that was needed for my husband to decide to purchase the vehicle. Our original visit on Friday left Mike confused on the displacement system that is part of your product line. However when addressed with Allan , Mike was able to gain clarification and did in fact make the purchase of the vehicle based on Alan's ability to fully explain the vehicle. Mike originally was going to purchase one of the cars on the lot, and Allan was kind enough to work a deal for purchase, only to have to re-present a proposal for the vehicle Mike actually decided on in the show room. I want to say that Allan did not show any frustration even though we took forever . He showed a very pleasant attitude through out and treated us very professionally. He additionally went back and forth based on Mikes request in an attempt to secure the best purchase price available to us. We have actually recommended Allan to several family members whom were at a recent family gathering. They loved the car and Mike told him to check it out at Lou Fusz.The car as we told Allan is Mikes retirement gift after some thirty years of employment.Suffice to say that both my husband as well as our nineteen year old son are enjoying driving the vehicle. Thank you again to Allan for his professional assistance when purchasing as well as his assistance when picking up the car.We understand that he has been in sales with Lou Fusz for many years, and expect that he will be there for years to come. Today, Allan called to speak with my husband to check and see that he was happy with the vehicle, and offered to address any concerns that Mike may have. Mike greatly appreciated the call, and told me it was nice to have a followup call. In all the years we have purchased vehicles, this was the first time we had received a call. Usually we would get a card in the mail, but the call added a much appreciated personal touch . Thank You. Additionally it should be noted that the finance manager was very professional and efficient during the purchase as well.He too addressed any questions, and was very pleasant. Sincerely, Michael W and Mary Kay Andler More
My wife and I went to the auto show in St. Louis and looked at everything. We narrowed our search to a BMW, Toyota Avalon, Lincoln MKS and then we discovered the 2011 Chrysler 300C. We have been waiting looked at everything. We narrowed our search to a BMW, Toyota Avalon, Lincoln MKS and then we discovered the 2011 Chrysler 300C. We have been waiting for them to arrive. We then narrowed our search to two dealerships. Midrivers and Lou Fusz. At the first dealership the salesman knew very little about the 300. We then went to Lou Fusz, where we met Merritt Reid. Merritt was way ahead of everyone in product knowledge. Merritt Reid will assist you in any way and made buying the 2011 Chrysler 300C a pleasure, answering questions, advising and assisting in finding any discounts, and making sure eveything is being done to our satisfaction. He introduced me to Greg Marquart, my service advisor, making sure we knew each other and knew about Lou Fusz's programs. I knew from previous experience at Lou Fusz Chevrolet that this was the dealership network to deal with. The 2011 Chrysler 300C is an amazingly great automobile, Lou Fusz Chrysler and Merritt Reid are who you want to buy it through. More
Donna took my requirements and found the van I wanted. The color and option list was difficult but she pulled through. She did not waste my time with addiitonal options, features or price. She made this The color and option list was difficult but she pulled through. She did not waste my time with addiitonal options, features or price. She made this the easiest, most efficient car purchase I have ever had. I would recommend her and this dealership above all others. More
We were in the market for a new car. Merritt was our salesman and he was excellent! He listened to my husband before we came in, knew exactly what we were looking for in the way of car/price and took us salesman and he was excellent! He listened to my husband before we came in, knew exactly what we were looking for in the way of car/price and took us directly to those vehicles. The entire staff was warm and friendly. The exact car we wanted was not at this location. However, Merritt worked extra hard to ensure that we found and got the car we wanted. It was by far the easiest car buying experience we have ever had. Once we found the car and signed everything, Tony then worked to make sure all the financing was taken care of. Two days later, we came in, got the car, signed on the financing and it was a piece of cake. Tony also worked hard at finding the best rates for us. We absolutely love working with them and highly recommend Lou Fusz Chrysler O Fallon Mo. My husband has always purchased through this dealership and so far we will continue. More
Donna was amazing and worked so hard to get us the best deal. She made the entire experience pleasant and can't wait to buy my next car with her. Adding her to my Christmas card list. It was so helpful deal. She made the entire experience pleasant and can't wait to buy my next car with her. Adding her to my Christmas card list. It was so helpful to have the late hours during the week. The entire staff was helpful and plan on only buying cars from this dealership. More