Lou Fusz Chrysler Jeep Dodge Ram

We bought a new 2011 Dodge Ram 1500 crew cab and our sale experience could not have been better. They worked hard to get us the best possible deal on price given current rebates and financing rates. They g experience could not have been better. They worked hard to get us the best possible deal on price given current rebates and financing rates. They gave us several options to choose from, and we ended up getting over $8,200 off the sticker price. We highly recommend this dealer for your next purchase. More

I wanted to add Merritt was wonderful to work with; very knowledgeable, fair and intent on doing a very thorough job during the delivery. He kept true to his word throughout. It's clear how much he cares knowledgeable, fair and intent on doing a very thorough job during the delivery. He kept true to his word throughout. It's clear how much he cares about his customers. And our dog Jacob has never received more belly rubs! It was a great experience. More

Employees were all very friendly and helpful. Got the best price possible. Follow up appointments were easily scheduled and completed. Buying process went quickly and smoothly with no problems. A flaw wa best price possible. Follow up appointments were easily scheduled and completed. Buying process went quickly and smoothly with no problems. A flaw was found in the paint and was quickly fixed during a routine visit. More

Mark made the whole process painless. We gave him our requirements, and he bent over backwards to meet them. The staff and everyone there were so helpful and friendly. requirements, and he bent over backwards to meet them. The staff and everyone there were so helpful and friendly. More

When I had my old car (2006 300) in for service several weeks ago I started looking at new cars in the show room. I talked with Mark Cain & he discussed some of the upgrades in the new 300's. Mark was very weeks ago I started looking at new cars in the show room. I talked with Mark Cain & he discussed some of the upgrades in the new 300's. Mark was very curtious. I later came in and looked at a few new stock models & also began looking at other brands. The experience here was best and Mark answered all questions but was not at all pushy. He gave me some initial budgetary figures. About a week later, Saturday 11/12/11, I went in a we made a deal. The overall experience was very good & I hope this car (2011 300 limited) is as good as my old one. More

We had a great experience at this dealership. Originally we were looking for a used vehicle, but ended up buying new. We liked the 'feel' of the dealership and the folks that work there, so we were comforta we were looking for a used vehicle, but ended up buying new. We liked the 'feel' of the dealership and the folks that work there, so we were comfortable buying new since we'll be bringing the vehicle back for oil changes and service. We also like the shuttle service that's offered. More

Not pleased with our most recent service visit. We went in for a minor repair and an oil change, and left with a bill much greater than the price quoted to us. The price given to us was supposed to includ in for a minor repair and an oil change, and left with a bill much greater than the price quoted to us. The price given to us was supposed to include all taxes and fees. We got our bill at the end, and it was at least $25 more than the quoted price. A big chunk of that was some charge for "Miscellaneous Shop Supplies". I guess that price did not include a rag for cleaning up the grease that the mechanic left all over the inside of our car. This dealership is notorious for taking advantage of customers with a legitimate service need....alot like a poker player who was dealt a royal flush, they really want to cash in big time. No matter what reason you've gone in for, they will always have at least 2 or 3 additional items that must be done immediately. Apparently, the service advisors get reprimaned if a customer walks out of there for less than $400 (or if the customer is satisfied). Stay away from this dealership service department if you can.....their location is about the only thing keeping them in business right now. More

Great Job, in getting the right Ram 1500 for me. Both Don and Tony went the extra mile in getting great financing and the right price to close this deal. Steven & Gloria and Tony went the extra mile in getting great financing and the right price to close this deal. Steven & Gloria More

Merritt Reid is the best sales person I have ever delt with. I will be dealing with him again! All of your employees were very friendly, kinda and great with my child while we completed all the paper work with. I will be dealing with him again! All of your employees were very friendly, kinda and great with my child while we completed all the paper work. Also had a great selection of cars/trucks. More

My husband and I are not easily impressed. However, our experience at O'Fallon, Lou Fusz and the sales staff far exceeded our expectations. Don Johnson was our sales man at Lou Fusz, he went over all of t experience at O'Fallon, Lou Fusz and the sales staff far exceeded our expectations. Don Johnson was our sales man at Lou Fusz, he went over all of the car features in detail with us. He was extremely knowledgeable regarding the car and features. He also walked me to the service manager introducing me to him for any future service my vehicle may need. Also, we were impressed with how each and every sales man working the day we picked up our new car lined up and said thank you for the business and shook my hand. We would definitely recommend using this dealership to anyone purchasing a vehicle! In addition to all of this Lou Fusz offers free oil changes for as long as I own my vehicle, as well as free state inspections for not only my new car, but for my husband's vehicle. More