Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Brad had thorough presentation and worked with us to discover which make/model would match our requirements. The sales team worked to get us the best possible price. We came to Lou Fusz because of t discover which make/model would match our requirements. The sales team worked to get us the best possible price. We came to Lou Fusz because of the friendly & excellent maintenance service we received on our previous vehicle. The PERKS program was a contributor in our purchase decision. More
My wife and I were shopping for a new or used mini-van, we just started our search and this dealership was the first that we went to. We were very satisfied with the service and attention we received from we just started our search and this dealership was the first that we went to. We were very satisfied with the service and attention we received from Micah Eugenio - he was a no-nonsense, straightforward dealer that I would be glad to work with on all my car purchases. I would definitely recommend seeking him and this dealership out if you are in the market for a car - you won't be disappointed. After going to several other dealerships both my wife and I agreed that this one was the best - and specifically the service from Micah. More
Micah was very knowledgable and took the time while we waited to sign the paperwork with Tom baker, to show the new cars in the show room. We were very impressed and will recommend him and the dealership waited to sign the paperwork with Tom baker, to show the new cars in the show room. We were very impressed and will recommend him and the dealership to others. More
Customer service unbelievable. All made the special effort to make me feel important and that I was satisfied with my purchase. Chris was great, found out what I wanted, my budget, and worked until I effort to make me feel important and that I was satisfied with my purchase. Chris was great, found out what I wanted, my budget, and worked until I was sold. He did not "over sell" or push, I had absolutely no intention of purchasing until he did everything I needed to buy. After I left, I realized that I had left some personal items in the old car, called the dealership the next day and they immediately got them and called me back within 30 minutes. Again, they went the extra mile in customer service. My son was with me and he is not easy to impress and he was also pleased and will be checking with the Lou Fusz dealership when he trades as well. (That is saying something as he is very picky) I feel the the customer service is as important as the car and this is the place for that. This truly is the place to buy More
Awesome buying experience!!! It was like working with a buddy. No pressure, anythingf I asked about he wsa forthcoming and it is the honesty and old fashioned value of quality that I admired. No slick xx buddy. No pressure, anythingf I asked about he wsa forthcoming and it is the honesty and old fashioned value of quality that I admired. No slick xxxxxxor BS... (I hope this is long enough)... I would totally recommend! Thanks! More
With three kids in the car, and a 2010 Dodge Caravan that was shaking so badly that I wasn't sure if I could get home, I stopped at the closest Dodge Dealer. When I explained the situation, I was coldly tol was shaking so badly that I wasn't sure if I could get home, I stopped at the closest Dodge Dealer. When I explained the situation, I was coldly told that they were "pretty full" today. After I asked if I could bring it up for tomorrow, I got the same response. Guys, I am a mom who needs to make sure her family gets home safe. Offer up some suggestion or even an apology. Don't send me out with no help to solve the problem. Luckily, Century was able to get to my car right away. I will never waste my time with this service department, and I will make sure my friends don't either. More
These guys were great. I had not bought a car in 15 years and the dealership I went to 5 days prior was horrible. With these guys I never felt intimidated or taken advantage of. The price I received was fair and the dealership I went to 5 days prior was horrible. With these guys I never felt intimidated or taken advantage of. The price I received was fair and within my budget. Their customer service from start to finish was better than I could have hoped for. I WILL recommend this dealership to other women (and men). My Thanks too Micah L., Micah E., and Don J. More
Chris was very helpful in our purchase of a 2009 Chevy Malibu! Our visit was not only pleasant but very informative, Chris is knowledgeable in his work. I will be visiting him again soon to upgrade our Malibu! Our visit was not only pleasant but very informative, Chris is knowledgeable in his work. I will be visiting him again soon to upgrade our minivan! More
I saw a vehicle online, I spoke with Micah on the phone to schedule a test drive. When I arrived at the dealership everyone was nice and friendly to me, made me feel like an actual customer unlike some de to schedule a test drive. When I arrived at the dealership everyone was nice and friendly to me, made me feel like an actual customer unlike some dealerships in town. I loved the car I picked out. The experience was easy, quick, and there was not any of the usual dealer tactics at all during my purchase. More
I recently switched to Lou Fusz Dodge for my service needs from another dealership. The difference is amazing! Every time I go in there I am confident that I will receive the same quality and level of needs from another dealership. The difference is amazing! Every time I go in there I am confident that I will receive the same quality and level of service that I have come to expect. Mr. Marquart is an excellent service advisor, very friendly and knowledgable! He is truly a professional and explains everything to me so that I understand what is going on with my van. It appears that he goes above and beyond what is expected of the employees. I also appreciate how I can get in and out of there quickly at times that work for my schedule! More