Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Totally unfair pricing!!! Worst experience ever at a dealer! Was offered 19k for a 2013 Traverse with 16k miles on it. They didn't want to come off their price of a 2012 Town a Worst experience ever at a dealer! Was offered 19k for a 2013 Traverse with 16k miles on it. They didn't want to come off their price of a 2012 Town and Country Van priced at 20k! Are you KIDDING ME!!! Terrible dealership!!! Will never go here again and will tell everyone I know not to go there! More
Best new car buying experience ever. Jimmy Bullock is a star!!! He was always accessible and never pushy through the process. A+ customer service. Thank again Jimmy and the Lou Fusz crew. David R-M star!!! He was always accessible and never pushy through the process. A+ customer service. Thank again Jimmy and the Lou Fusz crew. David R-M More
I live in Kansas City, MO and was looking to purchase a specific car Lou Fusz had. I have purchased 10 cars in my lifetime and this was the best experience of all of them. I e-mailed the sales department T specific car Lou Fusz had. I have purchased 10 cars in my lifetime and this was the best experience of all of them. I e-mailed the sales department Thursday evening. I received an e-mail soon after from Evan Crader that he got my message but was at home and would call me in the morning, I received a call from Evan on Friday morning and was given a great deal on the car I wanted. I put $500 down and immediately drove to Lou Fusz from KC. The dealership was extremely fun and friendly. They made the whole process so easy and I felt welcome there the whole time. I had found decent financing before I left KC but the finance department got me an even better deal. I saved thousands of dollars and had the best buying experience. I would highly recommend this dealership to anyone. More
Andy Boedeker made the whole experience very pleasant!!! He took time to make sure we were satisfied. and we are!!! :-) We just want to say Thank you and will definately recommened Andy Boedeker and this He took time to make sure we were satisfied. and we are!!! :-) We just want to say Thank you and will definately recommened Andy Boedeker and this dealership to our family & friends!!! More
My Wife and I have been looking for a really good,safe,clean car for our daughter, we live a few hours away from St. Louis and we were a little leary of buying a car so far from home.Our contact good,safe,clean car for our daughter, we live a few hours away from St. Louis and we were a little leary of buying a car so far from home.Our contact (salesman) Jimmy Bullock made us feel comfortable about the decision. We drove up, the car was everything we had hoped for and then some. Never felt pressured by nobody on the staff.They tied balloons on it and our daughter was extremely happy. Thank you very much for making us feel like valued customers even though we bought a used car and not a $40,000.00 new one. More
My journey to purchasing my new car started over three months ago and I knew going into it that I needed that time frame to do the research since it has been thirty or so years since I purchased a car on months ago and I knew going into it that I needed that time frame to do the research since it has been thirty or so years since I purchased a car on my own. As a single woman, I appreciate that Jimmy treated me respectfully and also was very patient with my many questions and requests for information. My emails were always promptly addressed. Jimmy respected my space and I never felt any pressure to make the purchase. He would touch base periodically but never once did I feel that I was under his time frame to purchase the car. The dealership was very flexible with the delivery date of the car and everyone was very thorough with whatever information that they needed to share with me. I originally dreaded the whole process but it ended up being a very positive and rewarding experience for me. I will definitely recommend Lou Fusz in O’Fallon, but especially my salesman, Jimmy Bullock. More
Brad had thorough presentation and worked with us to discover which make/model would match our requirements. The sales team worked to get us the best possible price. We came to Lou Fusz because of t discover which make/model would match our requirements. The sales team worked to get us the best possible price. We came to Lou Fusz because of the friendly & excellent maintenance service we received on our previous vehicle. The PERKS program was a contributor in our purchase decision. More
My wife and I were shopping for a new or used mini-van, we just started our search and this dealership was the first that we went to. We were very satisfied with the service and attention we received from we just started our search and this dealership was the first that we went to. We were very satisfied with the service and attention we received from Micah Eugenio - he was a no-nonsense, straightforward dealer that I would be glad to work with on all my car purchases. I would definitely recommend seeking him and this dealership out if you are in the market for a car - you won't be disappointed. After going to several other dealerships both my wife and I agreed that this one was the best - and specifically the service from Micah. More
Micah was very knowledgable and took the time while we waited to sign the paperwork with Tom baker, to show the new cars in the show room. We were very impressed and will recommend him and the dealership waited to sign the paperwork with Tom baker, to show the new cars in the show room. We were very impressed and will recommend him and the dealership to others. More
Customer service unbelievable. All made the special effort to make me feel important and that I was satisfied with my purchase. Chris was great, found out what I wanted, my budget, and worked until I effort to make me feel important and that I was satisfied with my purchase. Chris was great, found out what I wanted, my budget, and worked until I was sold. He did not "over sell" or push, I had absolutely no intention of purchasing until he did everything I needed to buy. After I left, I realized that I had left some personal items in the old car, called the dealership the next day and they immediately got them and called me back within 30 minutes. Again, they went the extra mile in customer service. My son was with me and he is not easy to impress and he was also pleased and will be checking with the Lou Fusz dealership when he trades as well. (That is saying something as he is very picky) I feel the the customer service is as important as the car and this is the place for that. This truly is the place to buy More