Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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David Verity was So Helpful David Verity was awesome and provided the best service during our buying experience by finding exactly the right car to fit our needs and wants while David Verity was awesome and provided the best service during our buying experience by finding exactly the right car to fit our needs and wants while working within the budget we outlined. He will have a lifetime of business from our family. I will recommend him to anyone looking to buy a car. More
Maintenance The service department was great. Nice, clean, and got the card back when they said it would be done. I would recommend this service to everyone. The service department was great. Nice, clean, and got the card back when they said it would be done. I would recommend this service to everyone. More
New Jeep Grand Cherokee I just bought my second vehicle from Lou Fusz in just over a year, a new Jeep Grand Cherokee, that fits all my needs, and it was a nice experience and I just bought my second vehicle from Lou Fusz in just over a year, a new Jeep Grand Cherokee, that fits all my needs, and it was a nice experience and pleased how Chris Zulauf and Dave Verity worked with me throughout the process to find the one I wanted and at a reasonable price, including trade in. They both were diligent about educating me on the features of the vehicle and making sure it was a partnership versus a one-time sell. For my next vehicle for the family, Lou Fusz will definitely get the first shot. More
Express Lane oil change. The express lane oil change was really busy when I arrived; the service advisor, Chris Lyn, let me know I was looking at possibly a 2 1/2 wait. Not o The express lane oil change was really busy when I arrived; the service advisor, Chris Lyn, let me know I was looking at possibly a 2 1/2 wait. Not only did the.service dept finish my Jeep in under 2 hours, they washed it as well. Chris was very professional and accomodating! More
Pre-owned Jeep purchase I purchased a pre-owned 2012 Jeep Compass fromy Lou Fusz Jeep on July 3. My salesman, Nathan, was very nice and not pushy at all. The finance guy I I purchased a pre-owned 2012 Jeep Compass fromy Lou Fusz Jeep on July 3. My salesman, Nathan, was very nice and not pushy at all. The finance guy I worked with, Brett, found me financing for much less interest than I was paying on my trade-in. More
WORST EVER !!! If i could give negative stars i would. WORST and i mean WORST car buying experience ever. And best of all, after the sale no one will return your pho If i could give negative stars i would. WORST and i mean WORST car buying experience ever. And best of all, after the sale no one will return your phone calls if you are in need of something !! They ran my credit thru 6 different banks, so thanks to all the inquiries i have on my credit report now. Salesperson was very rude, did not care about satisfying his customer at all. Finance guy was rude as well when i didnt want to sign up for any additional extended warranties. DO NOT BUY FROM HERE !!! More
service (lack of) I brought my truck by there for check engine light on. I waited a little while to be acknowledged, which is nothing new there. The guy I talked to tur I brought my truck by there for check engine light on. I waited a little while to be acknowledged, which is nothing new there. The guy I talked to turned out to be the oil change rep. He obviously didn't know much. I explained I wanted the code read and cleared. He finally read the code and told me what they were,I asked him to clear them and he said he couldn't and it would be a week before he could get it in. I said to clear a code it takes one minute. He said again it would take a week. He had told another customer he will change his oil but won't be able to get to the check engine light. This guys advice was to drive it for a week and maybe it will clear it's self. When the check engine light is on the remote start will not work. I'm going to call Chrysler and ask them if that is what they recommend.I disconnected the battery and the code stayed off for a day. Century dodge in Wentzville cleared the code in 2 min no appointment, just called and drove up there. The guys name is Dave and he wants your business unlike lou fuze.He ran the code and cleared it. We agreed if it came on again to call and set up a appointment. Light came back on, I called he verified he had the part and we set a appointment. I would of waisted 2 weeks at fuze. They have also worked on my Durango 3 times. I take it in at 7:30 for simple repairs and it sits there over half the day and they can't get it done by 4:00. That's everytime with them and once they were supposed to fix the air and told me it was good to go. I started it up and air still wasn't working. They did nothing to it ,then I had to wait on them while they pulled it back in to actually work on it. Lou fuze Chevy was good for me ,but not dodge. More
Amazed! I went to Lou Fusz to look at a used car, and thanks to salesman Mike Gerber I left with a 2015 that was within my budget! This is my 3rd experience a I went to Lou Fusz to look at a used car, and thanks to salesman Mike Gerber I left with a 2015 that was within my budget! This is my 3rd experience at a car dealer and by far the best. Not only did they have the best prices in the area, but their warrantees and membership perks blew the other dealers out of the water! Going forward, I will ONLY buy my cars at Lou Fusz. I am more than pleased with the service they provided and will recommend them to everyone I know! More
Great purchase!! Thanks to Chris Henry for helping us find the most awesome jeep! Very kind and attentive to detail! Great personality!! Will definitely refer him and Thanks to Chris Henry for helping us find the most awesome jeep! Very kind and attentive to detail! Great personality!! Will definitely refer him and the dealership and will look here first for our next vehicle! More
Customer for life I bought a used vehicle from 'Lou Fusz Chrysler Dodge Jeep', a Ford Focus. It was silly of me to buy from a non-Ford dealer, however when the vehicle I bought a used vehicle from 'Lou Fusz Chrysler Dodge Jeep', a Ford Focus. It was silly of me to buy from a non-Ford dealer, however when the vehicle turned out to have mechanical issues, the team at Lou Fusz took great care of me. They helped me trade into a brand new 2015 Chrysler 200 S at a fair and fantastic Christmas price. Thank you so much for turning a difficult situation into a great buying experience! Special thanks to Mike Gerber, Montez Boyle, and Justin Jones for making it happen! If you go here, be sure to ask for them. Happy Holidays! More