Lou Fusz Chrysler Jeep Dodge Ram
O'Fallon, MO
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Great Dealership, friendly and professional. Lou Fusz Chrysler Dodge and Jeep is a fantastic place to buy a new or used vehicle. Everyone that helped me through the process was courteous, friendl Lou Fusz Chrysler Dodge and Jeep is a fantastic place to buy a new or used vehicle. Everyone that helped me through the process was courteous, friendly, professional, and very knowledgable. I am extremely satisfied with the quality and caliber of service provided and could not be happier with my new Grand Caravan. More
Bought a extended warranty a year ago Bought a Allstate extended warranty a little over a year ago now after 3 days and over 10 phone calls no one will talk to me about refund. Allstate sa Bought a Allstate extended warranty a little over a year ago now after 3 days and over 10 phone calls no one will talk to me about refund. Allstate said to call dealership and talk to finance person, they will not take or return calls. They're very insistent to sell but not helpful afterwards! More
very good new car buying experience Our salesman Mike Gerber was very helpful and courteous with his professional knowledge of the product. Lou Fusz Dodge-Jeep is a great place to buy Our salesman Mike Gerber was very helpful and courteous with his professional knowledge of the product. Lou Fusz Dodge-Jeep is a great place to buy a new car. Greg Marquart in the service dept. is one of the best around. More
Great Experience!! This was the most pleasant car buying experience I have ever had! My daughter and I purchased a Nissan Sentra yesterday. Nathan Long was an excellen This was the most pleasant car buying experience I have ever had! My daughter and I purchased a Nissan Sentra yesterday. Nathan Long was an excellent sales person! We told him up front what type of car we were looking for and the price range we could afford. He went out of his way to do the research and find the perfect car for us! He was super friendly and very knowledgeable about the features. When the deal was done he took extra time making sure my daughter understood how everything worked. Grant in finance was also terrific and led us through the process seamlessly. Overall this was a wonderful experience and I won't hesitate to recommend the dealership and especially Nathan Long to everyone we know. THANK YOU Nathan for everything!! We love the car! More
Sales Expeirience!!!! Joe Was a great Salesman!!!! He was very knowledgeable about what cars he had on lot to fit would it our budget. He found a car my daughter loved!!!! Joe Was a great Salesman!!!! He was very knowledgeable about what cars he had on lot to fit would it our budget. He found a car my daughter loved!!!! He was also not a pushy salesman and that is what I always liked in a salesman!!! He answered all our questions and explained the car very well before we left the lot... Bret was also great in finding a payment and interest rate we could afford!!! Thank you very much!! Would recommend both of these guy to anyone!!!! More
Awsome experience Nathan long was my dealer and he did everything possible to get me the car I wanted at a price that was comfortable for me. Would definitely suggest a Nathan long was my dealer and he did everything possible to get me the car I wanted at a price that was comfortable for me. Would definitely suggest anyone looking for a new car to go see Nathan and their whole team. Will definitely be back in the future. More
Simply the best by test! Lou Fusz of O'Fallon Missouri is my dealer of choice based upon great service and professionalism. Bought last car from another dealer and tried Lou Fusz of O'Fallon Missouri is my dealer of choice based upon great service and professionalism. Bought last car from another dealer and tried their service but came away unhappy and frankly felt dirty from the experience. Wouldn't want to mention names but rhymes with Maple--- More
great service! Had my oil changed today and it was a great experience. A little bit of a back up, but great work. As they say, a busy restaurant is a great one, an Had my oil changed today and it was a great experience. A little bit of a back up, but great work. As they say, a busy restaurant is a great one, an empty one is not worth visiting. More
Great Experience Overall At Lou Fusz Chrysler Jeep Dodge Ram I purchased my new 2016 Jeep Cherokee this weekend and so far have been very pleased with the purchase. Overall my impressions of the dealership were I purchased my new 2016 Jeep Cherokee this weekend and so far have been very pleased with the purchase. Overall my impressions of the dealership were positive. I started the process on Thursday afternoon working with Robin and when I narrowed down what car model I wanted came back in on Friday. Nathan ended up helping me with the buying process and was very patient and helpful with trying to narrow my vehicles down to 2 and then 1. The whole process was pretty seamless and I was very happy with purchasing my vehicle at Lou Fusz. Nathan did a great job of managing the sales process. The only drawbacks in my mind were the final pricing and the need for accepting the "pin-striping and interior/exterior clear coating" added to the price of the vehicle. These are NOT required and only add to distrust...This has been an age old car sales tactic to get more money and should not be a part of the sales process... I also realize that the extended warranty is a part of the sales process and was somewhat surprised when my finance options did not list the stripped down version without the extended warranty. I had to ask for that option. I am familiar with sales processes and accept that dealers are a business and businesses need to make money, but I believe that even more sales would be gained with less "tactics". More
Outstanding Dealership My experience with this dealer was amazing. They were very low pressure, and my salesman, Nathan Long was patient, professional, and very friendly. He My experience with this dealer was amazing. They were very low pressure, and my salesman, Nathan Long was patient, professional, and very friendly. He was efficient in every way, and answered all of my questions quickly. I actually went to this dealership, to replace a fog light on my Ford Mustang. While I was waiting, I went into the showroom, and found my new car ! They gave me a great trade-in amount, plus a rebate. I could not pass up what they were offering. After all of the paperwork was done, Nathan helped me with everything. He helped me clean out my old car, and fixed the plates on the old car. Then, he explained every part of the car to me, with extreme patience. The entire team at this dealership was very impressive. I would like to thank Nathan and Grant for everything they helped me with. I LOVE the Challenger ! More