Lou Fusz Chrysler Jeep Dodge Ram

Fantastic experience I special ordered my 2016 Wrangler Sport from Lou Fusz in O'Fallon, MO back in February. My salesman, Todd Hale, was exemplary in giving me regular st I special ordered my 2016 Wrangler Sport from Lou Fusz in O'Fallon, MO back in February. My salesman, Todd Hale, was exemplary in giving me regular status updates how my order was progressing. I love his enthusiasm and product knowledge. If you live in the Saint Louis region, I highly recommend going out of your way to buy from Lou Fusz and especially from Todd. I will be doing all my service with them in the future. More

Awesome Service from Evan! I came in looking for a specific Jeep Renegade, and Evan Crader not only found me exactly what I was looking for, but blew me away with his knowledge I came in looking for a specific Jeep Renegade, and Evan Crader not only found me exactly what I was looking for, but blew me away with his knowledge about the Jeep brand! The whole process was very easy, and Evan did a perfect job explaining everything to me. He even helped get my bluetooth setup and showed me some of the cool features of the car! More

Oil change on my sons car Amy was outstanding! Amy was knowledgeable, thorough, and friendly. She saved my son money on his alignment. I have always been pleased with this deal Amy was outstanding! Amy was knowledgeable, thorough, and friendly. She saved my son money on his alignment. I have always been pleased with this dealership. More

My dream car! Joe Liebmann did an excellent job working with me to get me behind the wheel of my dream car-a Jeep Wrangler! I would recommend him and the Lou Fusz e Joe Liebmann did an excellent job working with me to get me behind the wheel of my dream car-a Jeep Wrangler! I would recommend him and the Lou Fusz every time! More

helpful and professional This was my very first experience buying a new car. Chris Henry was very helpful searching for exactly what I wanted (and I was being very picky). Chr This was my very first experience buying a new car. Chris Henry was very helpful searching for exactly what I wanted (and I was being very picky). Chris' knowledge in what I was looking for really made this experience easy. At no time did I feel pressured into looking at anything that wasn't exactly what I was looking for. The rest of the staff was friendly and personable as well and my experience overall was very satisfying. I highly recommend Lou Fusz. More

Best car buying experience ever The best experience I have ever had Chris and John were so pleasant and easy to work with. They made the a task I dislike easy and painless. The best experience I have ever had Chris and John were so pleasant and easy to work with. They made the a task I dislike easy and painless. More

Great deal Great service from David and the Dodge team David was very helpful and I will be doing business with him and the dealership again. Got a Great Deal On my new Dodge RAM 1500 David was very helpful and I will be doing business with him and the dealership again. Got a Great Deal On my new Dodge RAM 1500 More

Very friendly and huge selection of vehicles Very friendly staff and a huge selection of vehicles for almost every budget. I would recommend visiting and let them do the rest. They are very knowl Very friendly staff and a huge selection of vehicles for almost every budget. I would recommend visiting and let them do the rest. They are very knowledgeable on rebates and incentives. They went out of their way to get me the best deal More

My experience with Lou Fusz Nathan long with a perfect salesman really took his time helping me get the best dear for myself and also make sure I got an excellent amount on my tr Nathan long with a perfect salesman really took his time helping me get the best dear for myself and also make sure I got an excellent amount on my trade in his patients what's awesome and he was very professional and didn't mind taking time and showing me all the information I needed to know about my new vehicle was a very memorable experience I have ever had with a dealership before and would totally recommend the dealership as well as Nathan for a reference More

Happy , but had serious customer service issues. This is the second truck I have bought here in the last 6 months and the fourth vehicle that I have had and hand in, in that same time frame. All fou This is the second truck I have bought here in the last 6 months and the fourth vehicle that I have had and hand in, in that same time frame. All four of the purchases we used the same sales representative. Robyn Hendrix is my go to person. She is kind and very professional. She makes you feel that she is out to get you the best deal and does a tremendous job and making you feel important. She is the sole reason that I have continued to do business with Lou Fusz. I have also dealt with Montez on two of my deals and while we may not always agree on things we have a give and take relationship that has allowed us to get a deal completed. My criticism of Lou Fusz is the Sales Managers. Everyone I have dealt with has taken and extremely long time to respond to deals, which is clearly a sales tactic. On my most recent purchase I was told that we were only ten dollars apart on the monthly payment and that Lou Fusz would make this deal happen, so come on in. Three hours later the same sales manager that said we would make it happen gave me an insulting offer that was over 28 dollars from the monthly payment and his "final offer" was the same offer that brought me into the door. It was a wasted three hours. I came back again, because Robyn felt that she could get the deal done and did eventually, but only after getting a different Sales Manager involved. I will never do business with George again. He is arrogant and not customer centered at all. The man was standing ten feet from me and didn't even bother to shake my hand or introduce himself even though I was trying to purchase a 50,000 dollar truck from him, however he could hug and shake hands with other customers. I watched him make deals for others while I sat there for a total of 6 hours and yet Robyn nor Montez could figure out why the deal that was being offered was not being accepted. If he has a problem with another employee that should not come out on the customer and it did. Thank goodness I was able to speak with the GM Mark who took the time to hear my story and ensure that I was able to get a deal done. More