Lou Fusz Chrysler Jeep Dodge Ram

Very easy going We weren't expecting to buy a car that day. When I looked at the inventory on hand at Lou Fusz's website, I knew I would find something I wanted. Our We weren't expecting to buy a car that day. When I looked at the inventory on hand at Lou Fusz's website, I knew I would find something I wanted. Our salesman, Allan Main, was kind and listened to our needs. He helped us find a vehicle that was right for us. We are completely satisfied! More

Most wonderful experience! I have never had such amazing customer service! Montez Boyle, Shelby and Vanessa were great! Days later I am still smiling and raving about how wonder I have never had such amazing customer service! Montez Boyle, Shelby and Vanessa were great! Days later I am still smiling and raving about how wonderful it was to buy a car from Lou Fusz and their employees. I will never go anywhere else to buy a vehicle again! Well done everyone!!! More

Great Purchasing Experience Joe Jordan was prompt and thorough in providing us with the requested information through the internet. Had all the purchasing decisions in hand prio Joe Jordan was prompt and thorough in providing us with the requested information through the internet. Had all the purchasing decisions in hand prior to arrival at the dealership. At the time of vehicle pickup, Joe went through the paperwork quickly and spent a lot of time going through all the new car features. Appreciate this level of service since it is rarely experienced these days. Overall, great purchasing experience and pricing at Lou Fusz. More

Best Car Buying Experience My boyfriend and I both bought cars a few months ago and could not be any happier. Joe Liebmann was hands down the best, most personable sales person My boyfriend and I both bought cars a few months ago and could not be any happier. Joe Liebmann was hands down the best, most personable sales person we could have asked for. He made the process super easy and didn't try to sell us something that we could not afford. He was very patient with us (even stayed late) to help us get exactly what we wanted, and making the lengthy process seem quick and easy. And after a few months, we are both still in love with our cars. We will definitely be going back to Lou Fusz for future purchases and I would highly recommend the. Lou Fusz, and Joe, provided the best experience we could have hoped for. More

My experience buying a new Jeep I was impressed with the service I received when we traded our 2007 Corvette for a new vehicle. I was pressed for time due to a previous commitment. I was impressed with the service I received when we traded our 2007 Corvette for a new vehicle. I was pressed for time due to a previous commitment. Both Joe Jordan & Nathan (Finance Manager) completed the sale/contract on time. That following Monday, I dropped off the title for the 2007 Corvette & the Sales Manager took care of detailing the 2016 Jeep Wrangler one more time when I mentioned a few minor items that need attention & answered my question. More

Re: Service Department I absolutely will not use this service department again for the following reasons: (1) I received no initial greeting from the service staff nor ackn I absolutely will not use this service department again for the following reasons: (1) I received no initial greeting from the service staff nor acknowledgement of my presence (2) Lacking a greeting, I waited in my car for 10 minutes. Then, I attempted to ask a service coordinator a few questions. Ken Komorek ignored me for approximately another 10 minutes (3) He finally asked if he could help. Yet, he gave no further instructions other than to ask for my keys (4) He proceeded with typing on his computer. I stood there for another 15 mins, no instructions. Seemed to me that this "coordinator" was entering my service information for the 1st time since it was taking so long (5) I asked politely ,"Would you please tell me how much longer do I need to wait?" (As if I was a bother) (6) His response can only be kindly described as verbally disrespectful. Because of the delay I asked him if my appointment was entered into the system and in an angry tone, he said yes. (Another 15 mins) (7) Other service staff saw me waiting, but ignored me (8) As a result of my own shock/ frustration at his verbal disrespect & nastiness, I walked away from him to find the Sales Manager (Steve Kabbaz) who had already planned my visit (9) I told the Sales Manager what occurred within the Service Department (10) The service coordinator found me speaking with the manager within the showroom while I was detailing his verbal disrespect. He was even verbally disrespectful toward me in front of the manager!! My appointment with this service department had been pre-arranged by the Sales Manager to provide me with equipment for my new car. I was very happy to enter the service department because of the install of this equipment. There was no reason for the mistreatment by this "coordinator" other than his own biases & prejudices; just a mean man. Although my car issues were fixed and the Sales Manager was comforting, going forward I will use another Lou Fusz dealership. More

Best Dealership Been dealing with Lou Fusz simce 1999. They have been the most honest and upstanding dealer in the region that I have ever dealt with. I have had seve Been dealing with Lou Fusz simce 1999. They have been the most honest and upstanding dealer in the region that I have ever dealt with. I have had several grey area service issues that they could have not backed me on but they did. All the vehicles that I have puchased were all great dealings. Bery fair. Their honesty and integrity are topshelf. I have dealt with other Lou Fusz dealerahips ( Lou Fusz Subaru) and had the same experience. So im closing, I will not deal with any car dealership other than Lou Fusz. You guys have it figured out. . More

Re: No & Yes I'm on the fence regarding recommending this dealership. Prior to purchasing my car, Jody was responsive & nice although I bought my car through Fuad, I'm on the fence regarding recommending this dealership. Prior to purchasing my car, Jody was responsive & nice although I bought my car through Fuad, another Salesman. Fuad, although not overly friendly, was good at being patient & keeping my focus. Enter Nathan, to detail on behalf of Fuad, the reason for the low ball trade-in value for my SUV; however, I must admit that Nathan had pleasant customer service skills. Enter Finance, very attentive to my financial needs and thus, I bought my car. My dissonance in reference to recommending this dealership first lies with incorrect information given to me about my automobile from my Salesman. Then, my left speakers blew in my brand new car with no return call from the service department. Understand my frustration? To make matters worse, I was no longer receiving any answers to my questions, at all from sales regarding the misinformation and speaker replacement from the service department. Once my questions remained unanswered, I went into the dealership because some Sales Manager was going to answer my questions regarding the misinformation. Enter George; unprofessional & he displayed a total lack of empathy & disregard for my post-new car buying needs. After a heated discussion with George, I asked Montez Boyle to help me with a TRADE on my NEW CAR! And, help me HE DID! Through a weeks worth of stress, Montez's HONESTY, clear communication, patience, support, & understanding is the reason that not only do I recommend HIM for your car purchase, but this dealership. Not to mention, the service department did call me back once Montez became involved. I DID contact corporate to file a complaint & Steve Kabbaz, New Cars Sales Manager, called me to not only apologize for my experience, but to rectify the problems; and he did. Mr. Kabbaz was a pleasure to work with, as was Montez. Even after my positive experience with my trade with Nathan, and Finance, Steve & Montez are the TWO reasons why I do recommend this dealership. As a result of these two gentlemen positively intervening to fix my new car challenges, I am confident that if you are in the market to buy a new car, that they will make sure that your experience is a good one. Of note, the behaviors of the aforementioned sales staff is NO reflection upon the rest of the sales staff. Some of the sales staff who witnessed my heated discussion reported the poor customer service toward me to Mr. Kabbaz as well. More

Great experience! This was our first experience with Lou Fusz. It was a great overall experience and Joe Liebmann made it very special. He was very personable and didn This was our first experience with Lou Fusz. It was a great overall experience and Joe Liebmann made it very special. He was very personable and didn't try to push anything on us, but instead went out of his way to make sure we were satisfied. Love our new Town & Country! More

Great experience on buying a new Ram pickup I dealt with Allan Main in pursuing my new Ram. He was proffessional and helpful in making my purchase a success. He not only knew how to set up my I dealt with Allan Main in pursuing my new Ram. He was proffessional and helpful in making my purchase a success. He not only knew how to set up my phone with the features on the truck, but actually did it for me (would have taken me forever). I purchased the vehicle over the phone. When I arrived there were no hidden costs and he had it filled up and ready to go. I would highly recommend him to anyone in the market for a new vehicle. More