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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

4.9
1,271 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 1,271 reviews

November 21, 2024

Good ,could be better,please pay attention to detail, would like to here exactly what the mechanics did to fix the problem. More

by balesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moresi
November 20, 2024

Their website is friendly to make appointments. They have been always very respectful with my time and stick their schedules. They offer car washes as well. More

by yazmin.cortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim S
November 12, 2024

I appreciate the staff at the service desk. They are cordial and efficient. Getting through to service is sometimes challenging. More

by Dcntab2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, Evan Crader
Nov 13, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the review!

November 11, 2024

This dealership offers good service and because of this one has to wait to get an appointment. I find this frustrating when a problem pops up in my new vehicle and I can’t get in for them to see my Jeep. More

by Fjcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, David Miller, Jerry Harrison
November 10, 2024

i always receive great service. The advisors follow up after every visit. Nice waiting area. More

by FayFamJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know
Nov 13, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad to hear that you have had a consistent service experience with us!

October 24, 2024

Excellent service! Friendly and polite staff. Shuttle service is offered which is awesome. They communicate with you during service so you know what is happening. More

by nriddel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 06, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that you had an excellent service experience with us!

October 09, 2024

I was waited on in a timely manner and wait time was very reasonable everyone was very friendly. More

by Jeanine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Oct 17, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad you had a friendly experience with us!

October 05, 2024

As usual, my service appointment went smoothly, quickly and professionally! Your service writers are always courteous and friendly, the waiting room is comfortable, and the work is done right. Kudos to you More

by jackjezik
Recommend Dealer
Yes
Employees Worked With
Service
Oct 09, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that our service staff was able to provide a quick and smooth experience for you!

September 27, 2024

The Service team is great to work with and provided excellent customer service. they were able to work in an additional maintenance item with an oil change appointment saved me a second appointment. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Sep 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad to hear that our service staff provided a great experience and was able to take care of your needs!

September 27, 2024

All good! Prompt attention from service agents and the service time was excellent. No issues. More

by Mike Borglum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Sep 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad that you had a smooth service experience with us!

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