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Lou Fusz Chrysler Jeep Dodge Ram

O'Fallon, MO

Overview
Reviews
4.9
1,277 Reviews
Call Dealership (636) 442-8100
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3480 Highway K

O'Fallon, MO

63368

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Showing 1,277 reviews

January 14, 2025

Jim in the service department was extremely communicative and helped us work with our extended warranty company to get our transmission replaced when there was a critical issue that fell under the extended w More

by hann-man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service - 5 stars, Jim Moresi
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Jan 15, 2025 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad to hear that Jim was able to take care of your service needs!

January 08, 2025

Excellent response time on repairing of my vehicle. Professional service writers and technicians. Always concerned about safety issues and your vehicle More

by JD Rackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Crader, Brad Hubbard
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Jan 09, 2025 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Glad you had a great service experience with us!

December 20, 2024

The service was great! Very quick and Heather was so helpful! Would recommend to anyone. More

by hannaherubin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Dec 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're glad Heather was able to take care of you!

December 19, 2024

Professional, prompt, compassionate, willing to answer all questions and completed service in a timely manner with exceptional kindness. More

by Quiltsandplus57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 27, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

We're thrilled that our staff has been able to provide professional service for you!

December 10, 2024

Not only got the service done in a timely manner, but also got information on needed future pricing. More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Dec 11, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Glad to hear that our service staff were able to take care of you!

November 25, 2024

Great service all the way through the process. They fixed the issue with my Jeep. More

by Bobl908070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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November 21, 2024

Good ,could be better,please pay attention to detail, would like to here exactly what the mechanics did to fix the problem. More

by balesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Moresi
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November 20, 2024

Their website is friendly to make appointments. They have been always very respectful with my time and stick their schedules. They offer car washes as well. More

by yazmin.cortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim S
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November 12, 2024

I appreciate the staff at the service desk. They are cordial and efficient. Getting through to service is sometimes challenging. More

by Dcntab2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, Evan Crader
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Nov 13, 2024 -

Lou Fusz Chrysler Jeep Dodge Ram responded

Thanks for the review!

November 11, 2024

This dealership offers good service and because of this one has to wait to get an appointment. I find this frustrating when a problem pops up in my new vehicle and I can’t get in for them to see my Jeep. More

by Fjcan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gerber, David Miller, Jerry Harrison
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