Lou Fusz Chevrolet

My girlfriend and I have been trying to buy a Chevy Cobalt for months. We found a 2008 for under 9k. The salesman, Tim, ushered us in to his "office" where he had no phone, no computer, and couldn't lo Cobalt for months. We found a 2008 for under 9k. The salesman, Tim, ushered us in to his "office" where he had no phone, no computer, and couldn't look up our cars info without running to the back. He had asked us if we could bring up their website to find the info, but their site is very basic and could not be accessed from either of our phones. Going over the car details, we put a $100 deposit down. We were told by Tim on Monday afternoon, the car needed new tires and a new key, and that we could pick it up that evening. That evening we received a call stating they would not have a key until Tuesday morning, and that everything else was ready to go. Tuesday comes around and my girlfriend went up to take the car for its test drive. The car still does not have tires, and Tim tells us there is a recall on the struts and power steering pump. The car needs brakes, that they wont fix, Tim refused to budge on the price even though the car wasn't even ready as promised the day before, and then again the evening before. She asked to have to deposit refunded, and was told that I have to come up to have the deposit refunded. Inconvenienceing me when I'm at work. Now after 24 hours of lies, waiting, and shifty sales, we will not be buying this car, or any car ever, from Lou Fusz Chevrolet. More

Yes, I would recommend Lou Fusz Chevrolet to anyone! This is my third Pre-Owned vehicle I have purchased from them and they have been the buying experience easy from beginning to end. My wife had a min This is my third Pre-Owned vehicle I have purchased from them and they have been the buying experience easy from beginning to end. My wife had a minor accident in a parking lot and couldn't open her door. We found our car online and owned it by that same evening. They were all very nice! More

My experience was amazing! The sales people are all very friendly and went out of there way to make my purchase the best ever. I definitely recommend this dealership for their outstanding customer service a friendly and went out of there way to make my purchase the best ever. I definitely recommend this dealership for their outstanding customer service and flexibility. I purchased a Chevrolet Cruze and I absolutly love it! More

I contacted them to find out their options for financing a car with $0 downpayment and almost no credit history, being a qualified international worker. I came to them and explained to them an offer I got f a car with $0 downpayment and almost no credit history, being a qualified international worker. I came to them and explained to them an offer I got from Toyota with $0 down, 12,000mls per year and $219 per month and asked if they could beat that. They simply tried to make me suscpicious labout the Toyota dealer (Seeger) in saying that they checked and did not see Toyota had submitted an approval for me. This was incredible to me since they obviously thought I was faking the offer from Toyota in order to get a better one from them - unbelievable. An American brand just lost another customer!!! More

Had coolant and thermostat replaced on our Chevy, thought it was safe to assume that the technician performed this task sufficantly and let my wife take the car on a road trip to Nashville, Tn. 5 hours of d it was safe to assume that the technician performed this task sufficantly and let my wife take the car on a road trip to Nashville, Tn. 5 hours of driving with no problem, then once on city streets, engine overheated and cracked engine block. Total loss. The chevy dealer in TN was very helpful, Lou Fusz, jr. was not. Jr. decided the problem was not related to the work his shop performed. My wife, in a polite and calm fasion, asked Mr. Fusz how this was not something that might possibly be related to his shops work and he stated, "I am not taking responsibility for this" and then hung up on my wife. Yes, he hung up on her. The OWNER of the Fusz Automotive Group. Unprofessional is an extreme understatement. My wife called Jr. back and appologized as she was on her cell phone and told him the called had been dropped. Jr. quickly corrected her and said "We were not disconnected, I ended the conversation" and hung up again. Let me also point out that Mr. Fusz did not look at our vehicle or even contact the dealer in TN to verify the situation. None of his workers did either. The dealer in TN was willing and anxious to talk with someone from the Fusz group to help us get our chevy repaired and back on the road, but no one called. Sad to think that the very fotune gained by the Fusz empire, through it's customers, is treating the customer in such an unprofessional and immature manner. We will never give another penny to the Fusz empire, and every friend, family memeber, church family, fellow workers and anyone else willing to listen will here of this sad event. I do not appreciate putting my trust in a business and then being treated like a rabid animal when that business failed to perform a duty they were paid for. This will end up costing us around $4500 more for a new engine, not including the cost of having to drive 10 hours rounds trip to rescue my wife and letting our now useless chevy sit in a lot far from home. Have already reported this to the BBB, Better Business Bureau. I recommend anyone else with a similar experience do the same. Sooner or later these complaints will add up and the future customer will know what to expect from this business. More

This place SUCKS! Bought a car in 2008 and everything seemed great. Just a week ago, my intake gasket goes bad and I leak anti-freez everywhere (car is undrivable). Lou Fusz proudly represents their excl seemed great. Just a week ago, my intake gasket goes bad and I leak anti-freez everywhere (car is undrivable). Lou Fusz proudly represents their exclusive "Engines Forever" guarantee where "Your engine is guaranteed for as long as you own the vehicle". WRONG! Lou Fusz happily offered to tow my vehicle to their dealership knowing beforehand (since I had the professionally looked at prior) that the intake gasket was bad. Two hours later....Bill calls me to say "Yes, it is your intake gasket, however, that is NOT covered". WHAT?! Then he proceeds to tell me that I am responsible for paying the diagnostic, the tow bill and, if I choose to have them fix my car, that they will do it for $750.00! Needless to say, I am contacting my attorney and the BBB. I am sure this is something I will be fighting for months and most likely be selling my car just so I can buy another from a different dealership. DO NOT BUY FROM THIS PLACE! YOU WILL REGRET IT! More