Lou Fusz Chevrolet

Normally this dealership is my number one choice until recently. I went there just to get information about it possible trade-in and showed little interest in buying something new however the dealer refus recently. I went there just to get information about it possible trade-in and showed little interest in buying something new however the dealer refused to give me any kind of information on the value of trading in my vehicle until I promised a down payment on something new the pressure that I felt to buy something was unreal and extremely uncomfortable. I can safely say that I will never be going to this dealer again as long as they continue these practices, customer should not feel pressured to buy anything! More

Chris Eads at Lou Fusz in St Peter's we have now bought 2 vehicles from. He is amazing, down to earth, marine military veteran, family man that absolutely adores his family and will do his very best to make vehicles from. He is amazing, down to earth, marine military veteran, family man that absolutely adores his family and will do his very best to make sure your happy with your vehicle!! A big thank you to Chris for selling me my RS blazer, which is the best SUV I've owned! Love it! ❤️ And for assisting Dawson Lewis on his truck today! I always say, "Stop being like a Used Car Salesman" but Chris youve taught me that not all car salesmen are the same!! More

DO NOT TRUST SHANE (Sales Manager) or (Alexis Voss) General manager of this store. I purchased a $55,000 vehicle and bought a $3,900 warranty. I expressed to the business manager that I needed a warran General manager of this store. I purchased a $55,000 vehicle and bought a $3,900 warranty. I expressed to the business manager that I needed a warranty that covered me for 100,000 miles from when I purchased the vehicle. He attempted to sell me a warranty with less miles but expressed to him the vehicle was going to be driven a lot for business and had to have that coverage. I signed what I though was this warranty covering me for this duration to be fooled that it wasn’t! My trucks Hubs bearing went out and I attempted to call in the warranty company to find out it was expired. I went to the dealership and spoke with Shane (Sales Manager) and he knew me from my purchased. He asked if I had received my backup camera (which was supposed to be replaced after purchase) and I told him after 8 months it still had not been repaired by their company. He looked up my warrant and stated that I was covered and he was going to get to the bottom of it. He came back and stated that they switched warranty companies bc they were having issues with them honoring warranties but he would fix it. Later to call me to tell me that the warranty had expired and he could fix the hub bearing but not consequential damages. ($3900 in repairs) I expressed to him that that was not fair when he agreed with me that the warranty that I signed was not correct and I was covered until the vehicle reached 143,000. The General Manager got involved and she proceeded to tell me that they weren’t going to fix the vehicle but I could have it towed to their dealership and they wound CONSIDER fixing the vehicle after he told me they would fix the issue. This woman is the Devil! She accused me of lying that I even serviced my brakes the prior week. Extremely rude and attempted to blame another dealership for breaking the Hub bearings because they serviced my vehicle. Mind you I drove the vehicle for 1,000 miles after they changed my breaks. She told me that she would not allow her service department to work on my vehicle in ANY capacity but would refund me what they thought was fair 20% of the warranty. ($700) I have always bought from another dealership but was encouraged from former NFL athletes like myself that Lou Fusz was a reputable dealership. THEY ARE NOT! Stay away and read everything. I still have not had my back up camera fixed 8 moths later! Contacting BBB today! More

WORTH IT. We drove 3 hours to see Chris Eads at Lou Fusz Chevrolet in St. Peters and we would do it 100x over. We are from a small town where the local dealers We drove 3 hours to see Chris Eads at Lou Fusz Chevrolet in St. Peters and we would do it 100x over. We are from a small town where the local dealership takes advantage of their convenience, so we branched out. After a miserable experience with Shottenkirk in Fort Madison, IA and Quincy, IL. we were hesitant to work with another dealership that had multiple locations. Chris made purchasing this vehicle a breeze. He reached out, made sure the vehicle was available, and had it brought from a different location by the time we made it there. He had it hand washed and waiting for us when we arrived. Chris treated us like we were human and not just another person to make a dollar off of. We appreciate the customer service from Chris at Lou Fusz, will recommend them to friends & family, and continue to go here for future vehicles. THANK YOU! More