Lou Fusz Chevrolet
St. Peters, MO
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DO NOt USE THIS DEALER SHIP ! !!! after spending a couple of hours going back-and-forth on numbers, we came to an agreement that I went back to finance. He was very rude. Wouldn’t !!! after spending a couple of hours going back-and-forth on numbers, we came to an agreement that I went back to finance. He was very rude. Wouldn’t check multiple finance places for the best rating. He handed me an iPad to do electronic signatures so I was reading through the paperwork and signing some of it, but I couldn’t see all the numbers when I asked questions about the numbers. He was very rude and I said I don’t like signing this because I can’t see the numbers written out. He said they were right and I put the iPad on his desk and said, I can’t read everything , he finished and submit and I was very upset. He did that walked out of the office. The sales man came outside to get me and I told him about everything. He asked if I wanted to go to another finance guy, but I said he already hit submit he had no right to do that. He went back and got the paperwork and told me that I had a couple more pages to sign so I was able to read those last page and sign it when I got home and read the paperwork. The numbers were wrong we agreed on 12,000 on my trade on and they only gave me 11,500. I knew it didn’t seem right. I should’ve had him bring my car back to me and leave extremely upset with the lies and manipulation. More
I would not recommend this dealership to anyone after going back-and-forth. We came to an agreement then went back to finance and he was very rude. Did the paperwork on iPad before I could finish reading going back-and-forth. We came to an agreement then went back to finance and he was very rude. Did the paperwork on iPad before I could finish reading everything he hit submit I was very upset. Walked out because it didn’t seem right, the numbers were off, and he wouldn’t check multiple places for financing for best right I walked outside was gonna leave but did not have my keys. The sales person came out and had me sign the last two pages. I told him that I was very unhappy and I didn’t get a chance to read the paperwork, he assured me everything was right when I got home they only give me 11,500 when the agreement was 12,000 very shady and slick More
Very helpful, very good to work with, made the process super simple! Dan Moore was very happy to help and made everything from figuring out which car I wanted to go for and getting all the information wit super simple! Dan Moore was very happy to help and made everything from figuring out which car I wanted to go for and getting all the information with it super easy to do! More
I highly recommend buying from Lou Fusz Chevy! The employees are always wonderful! This is not the first truck I’ve purchased here, and it will not be the last! Smooth process from beginning to en The employees are always wonderful! This is not the first truck I’ve purchased here, and it will not be the last! Smooth process from beginning to end. Thank you so much again Alexis, Mike, and Alisyn!!! More
Where to begin…I’ve been coming to this dealership for close to 10 years for routine maintenance. Never had any issues until recently. I came in for general oil change. Stupidly, I agree to do the “extras close to 10 years for routine maintenance. Never had any issues until recently. I came in for general oil change. Stupidly, I agree to do the “extras” because it’s summer time and I expect to have a few road trips and need my vehicle running well. They have never proven me wrong until now. I came in with no issues but left with an engine light and thousands of dollars in repairs. I spent almost $7k between routine maintenance and now repairs in less than a month. Is it fixed?? Nope! Now I’m waiting on parts again to fix the so called same issue that was supposed to be repaired the first time….i guess third times a charm. I try to give companies the benefit of the doubt but this is ridiculous. I’m so mad that I’m being taken advantage of. They are attempting to fix the issue again but I have zero confidence. More
Absolutely ridiculous. I originally brought my Camaro in for a big oil leak (under warranty), they said they diagnosed the car and found the issue. they replaced a whole bu I originally brought my Camaro in for a big oil leak (under warranty), they said they diagnosed the car and found the issue. they replaced a whole bunch of seals, did a oil change and still didn’t fix the oil leak. I picked up the car a couple days later and noticed once I got home it was still leaking a little, I figured it was just residual oil from the tech not cleaning it all off. So I brushed it off but that was a mistake because once It came time for me to do my next oil change I looked under the car and saw there was oil all over my exhaust, oil pan, oil cooler, skid plate, and the passenger side. Called the dealership asking if there was any way to diag it again to find the ACTUAL issue. They magically found it was the oil pressure switch that is a $5,000 job to replace. The first seal replacement was only 700$. The oil pressure switch is the lowest point on the oil pan which tells me they clearly diagnosed it wrong the first time. They are refusing to stand behind their work and make things right More
I had a great experience with Daniel Moore. I purchased a Cacti Green Chevy Trax 1RS. Not only was he professional, he was very patient with me and walked me through the buying experience. I ha I purchased a Cacti Green Chevy Trax 1RS. Not only was he professional, he was very patient with me and walked me through the buying experience. I had to order my car as there were none in stock and he kept me up to date on the whereabouts of my car. I'm one very happy customer and I would recommend this dealer to anyone looking to purchase a new vehicle. More
Normally this dealership is my number one choice until recently. I went there just to get information about it possible trade-in and showed little interest in buying something new however the dealer refus recently. I went there just to get information about it possible trade-in and showed little interest in buying something new however the dealer refused to give me any kind of information on the value of trading in my vehicle until I promised a down payment on something new the pressure that I felt to buy something was unreal and extremely uncomfortable. I can safely say that I will never be going to this dealer again as long as they continue these practices, customer should not feel pressured to buy anything! More
Chris Eads at Lou Fusz in St Peter's we have now bought 2 vehicles from. He is amazing, down to earth, marine military veteran, family man that absolutely adores his family and will do his very best to make vehicles from. He is amazing, down to earth, marine military veteran, family man that absolutely adores his family and will do his very best to make sure your happy with your vehicle!! A big thank you to Chris for selling me my RS blazer, which is the best SUV I've owned! Love it! ❤️ And for assisting Dawson Lewis on his truck today! I always say, "Stop being like a Used Car Salesman" but Chris youve taught me that not all car salesmen are the same!! More