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158 Reviews of Lou Fusz Buick GMC - Service Center
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August 23, 2018
Gus Loftis Jason Walters took fantastic care of us and Gus Loftis always goes out of his way and makes us feel like we are his only customer. Jason Walters took fantastic care of us and Gus Loftis always goes out of his way and makes us feel like we are his only customer. More
by Gus' whipping boy
Helpful July 05, 2018
Fixing a paint problem on my 2017 GMC Canyon Brought my 2017 GMC Canyon in for a paint issue. Shelby Parker, my service advisor, provided me with options to get the paint corrected. The service w Brought my 2017 GMC Canyon in for a paint issue. Shelby Parker, my service advisor, provided me with options to get the paint corrected. The service was courteous, quickly addressed and when I picked up the truck it looked great. Mark Lang More
by lang_mg
Employees Worked With
Shelby Parker
July 03, 2018
Service Excellence! Amy and Kyle took good care of me and my car. Fast, courteous service. Everyone was very nice. I'm a customer for life. Won't go anywhere else. Amy and Kyle took good care of me and my car. Fast, courteous service. Everyone was very nice. I'm a customer for life. Won't go anywhere else. More
by mma1286
Employees Worked With
Maria, Joan, Kyle, Amy Tysdal
June 06, 2018
Not Professional at all I bought a vehicle that Lou fusz gmc has worked on. I knew that they pretty much tore the motor down to a short block. What a botch job this vehicle i I bought a vehicle that Lou fusz gmc has worked on. I knew that they pretty much tore the motor down to a short block. What a botch job this vehicle is. All I wanted was info on the engine on what they actually did and they can't even tell me what they did. At first over the phone on 5/5/18 they told me they put any engine in it. I said well I don't think so since there is a short block in the engine bay. I go up there today just to get clarity on what was done. Then they say they can't give me info. Then I guess the service advisor realized which vehicle it was. Then he starts walking away and says i wouldn't rebuild that motor or anything i would stay away from it. Now being i master tech for 35 years i have never heard anyone say the motor isn't rebuildable. Now i can't believe he said this. THEN HE SAID GET OUT! Real professional oh his name is JASON WALTERS. Me personally would never let him take a vehicle of mine in for service. Then I ask for the manager, so they bring out the service manager TOM TREIBER. He tells me he won't give me any Info on this vehicle and he will need the request in writing to give to their lawyer. Are you kidding me I just wanted to know what they did to the engine so i can fix this SUV. BUYER BEWARE OF THE SERVICE DEPARTMENT. I will update this post and take pics because this is ridiculous why would you be scared of a mechanic to actually tell him what you did. I'm getting paperwork from the owner of what they did. Since I have to year into the engine I will get to the bottom of what the SERVICE DEPARTMENT is trying to hide. More
by Gsxrkerry
Employees Worked With
Jason Walters
June 01, 2018
Service to my 2016 Buick Encore Spoke with my service advisor, Shelby Parker, to schedule service to my vehicle. Next morning brought my vehicle to the service center. The appointmen Spoke with my service advisor, Shelby Parker, to schedule service to my vehicle. Next morning brought my vehicle to the service center. The appointment being set, i arrived at the service drive, gave my name to a service advisor and handed my keys over. Received a call when the service was complete returned to the service drive where I was greeted and directed to the cashier to settlle payment. My advisor Shelby, all advisors on the service drive, technician, and the cashiers were personable and professional. Great customer service! Thank you! John Dolan More
by Johnd
Employees Worked With
Shelby Parker
April 21, 2018
Very Professional services This was the second time I have visited this location an d received excellent service.What. Thomas was very helpful and patience as he explained wha This was the second time I have visited this location an d received excellent service.What. Thomas was very helpful and patience as he explained what I needed in a way that was very simple to understand.. He very timely my appointment t was at 830 they got me in and right out. I appreciAte that the service tech making sure I had a positive experience. I will continue to take my vechiles in as long I continue to receive this type of service. More
by Latin2013
Employees Worked With
Thomas Childress
April 08, 2018
From start to finish , The staff was extremely helpful, accommodating, and quick. The combo team of Tom , derek, Jason Johns and Maria were a top notch team that makes the The staff was extremely helpful, accommodating, and quick. The combo team of Tom , derek, Jason Johns and Maria were a top notch team that makes the process go smooth. More
by Ryan carr
Employees Worked With
Kevin Graham, Jason Johns, Thomas Childress
April 06, 2018
Truck purchase Loved the service I got. Jason John's was an awesome help, and got me in the right truck. Everyone cared about my wants and needs and really looked af Loved the service I got. Jason John's was an awesome help, and got me in the right truck. Everyone cared about my wants and needs and really looked after me. It the whole experience very enjoyable More
by GMC truck
Employees Worked With
David Hoeflinger, Jason Johns
April 05, 2018
Satisfied Customer I have been bringing my vehicle to Lou Fusz Buick GMC for service since I purchased it in 2012. I am always very satisfied with the service I receive I have been bringing my vehicle to Lou Fusz Buick GMC for service since I purchased it in 2012. I am always very satisfied with the service I receive. The service techs are always friendly and knowledgeable. I purchased my Terrain here and if I decide to purchase another vehicle sometime, It will be from Lou Fusz. More
by Nana
Employees Worked With
Jason Walters
March 31, 2018
Great Service Very friendly, fast and great service at this dealership. Highly recommend and will continue to bring my car to this location. I was in and out in n Very friendly, fast and great service at this dealership. Highly recommend and will continue to bring my car to this location. I was in and out in no time. More
by Lesa154
Employees Worked With
Tom Treiber, Amy Tysdal
