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Lou Fusz Buick GMC - Service Center

St. Louis, MO

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158 Reviews

158 Reviews of Lou Fusz Buick GMC - Service Center

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September 14, 2019

Great Service Joey was very prompt and kind! He complimented me on my vehicle and listened to my requests. He gave me an approximate time for my wait and delivered More

by Aggie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
July 18, 2019

Service Ken was our service person. He was the best we have ever had. He explained everything that happened with our 5 month old purchase of our new Yukon. More

by sandi.baber@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Shaw
Jul 25, 2019 -

Lou Fusz Buick GMC responded

Thank you so much for your business and we hope you are enjoying your Yukon. If there anything you need please let us know.

July 15, 2019

Very satisfied! My experience here continues to be excellent from buying a used car here to the finance to the service here. The service this weekend was efficient. More

by Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Jul 25, 2019 -

Lou Fusz Buick GMC responded

Thank you for your business and the kind words about Jason. We look forward to seeing you again next time.

July 15, 2019

Awesome Was a lot of cars in the bay waiting to be pulled for service when I arrived. I had an appointment and as usual I don’t have time to wait I asked my a More

by Joyce8806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot my advisor’s name but he got me in and out!
Jul 25, 2019 -

Lou Fusz Buick GMC responded

Thank you so much for your review! We appreciate you and thank you so much for your business.

July 15, 2019

Great Job Amy Everything worked as planned. I worked with Amy in the service department. I needed the truck back by 11am the next morning. I made an appointment at More

by Paul Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jul 25, 2019 -

Lou Fusz Buick GMC responded

Thank you Paul for your business and kind words about Amy. We value your time and appreciate your review!

June 28, 2019

Superior service Greeted upon arrival. Escorted to service desk. Personalized approach. Comfortable lounge. On time. We have been purchasing our cars from Lou Fusz More

by JenMatt15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
June 23, 2019

Amy a service representative is very knowledgeable . I called early Saturday morning asking about a key problem I was having, the service person said if I come soon it could be taken care this morning. More

by chasandra2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters, Amy Tysdal, Kevin Graham
Jun 24, 2019 -

Lou Fusz Buick GMC responded

Thank you for recognizing your experience. It was our pleasure to ensure that you were taken care of! Regards, The Lou Fusz Buick GMC Team

June 07, 2019

Great Service Amy greeted me with a smile and took care of all my concerns and needs. One of the best visits I’ve had at Lou Fusz in quite awhile. Kudos to Amy a More

by MBL Terrain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jun 24, 2019 -

Lou Fusz Buick GMC responded

Thank you so much for your review! It was a pleasure to do business with you. Regards, The Lou Fusz Buick GMC Team

September 04, 2018

Service I am very happy with the service I received the service writer Thomas was so nice and very helpful. I always have any service I need done at your deal More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Childress
Sep 14, 2018 -

Lou Fusz Buick GMC responded

Thank you for taking the time to review your experience with us. We will let Thomas know that you were pleased with his service. Until next time, drive safely! Sincerely, Lou Fusz Buick GMC

August 27, 2018

Allways great service My Wife and myself have bought or leased 8 cars from Lou Fusz in the past 30 years, never a problem. Always pleasant, helpful and respectful service a More

by Bill hoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Tysdal, Thomas Childress
Aug 30, 2018 -

Lou Fusz Buick GMC responded

Bill, thank you for leaving this remarkable feedback. Our team works hard to keep our customers coming back to Lou Fusz Buick GMC and it’s great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Lou Fusz Buick GMC

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