158 Reviews of Lou Fusz Buick GMC - Service Center
Great Service Joey was very prompt and kind! He complimented me on my vehicle and listened to my requests. He gave me an approximate time for my wait and delivered Joey was very prompt and kind! He complimented me on my vehicle and listened to my requests. He gave me an approximate time for my wait and delivered. I don’t see his name on your service employee roster but I wanted to extend my review just the same!!😊 More
Service Ken was our service person. He was the best we have ever had. He explained everything that happened with our 5 month old purchase of our new Yukon. Ken was our service person. He was the best we have ever had. He explained everything that happened with our 5 month old purchase of our new Yukon. He continuously worked to help us with the ongoing issues with our car. And now everything is fixed and we are very happy with his service. Thank you to Ken Shaw More
Very satisfied! My experience here continues to be excellent from buying a used car here to the finance to the service here. The service this weekend was efficient. My experience here continues to be excellent from buying a used car here to the finance to the service here. The service this weekend was efficient. Besides the routine service, Jason initiated looking into a service light even though not present on date of service. And I appreciated the receptiveness at the cash registrar and the ability to use my car pass and coupons rewarded. More
Awesome Was a lot of cars in the bay waiting to be pulled for service when I arrived. I had an appointment and as usual I don’t have time to wait I asked my a Was a lot of cars in the bay waiting to be pulled for service when I arrived. I had an appointment and as usual I don’t have time to wait I asked my advisor how long it would be (I was expecting to be there for several hours)! The wait time I was given was shorter than I was told. The waiting room was full so I decided to look at new cars and they were beautiful. Needless to say my time spent was awesome and not long. Great customer service from everyone at Lou Fusz Page!!!😃 More
Great Job Amy Everything worked as planned. I worked with Amy in the service department. I needed the truck back by 11am the next morning. I made an appointment at Everything worked as planned. I worked with Amy in the service department. I needed the truck back by 11am the next morning. I made an appointment at 7am on 7/11/19. I dropped the truck off on 7/10 and talked to Amy about obtaining an oil change. Amy also told me about the 30,000 miles service that was required since I was approaching 30,000 miles on my vehicle. I also told Amy I needed the truck back by 11am and will they have time to do the 30,000 mile service. Amy said she will mark a needed by 10:30 and make sure they have the truck completed. She had said they would start on it right away. I want to thank Amy for the great service. I received a text message at 10am the next morning that the truck was completed and ready for pickup. Another thing I like about Lou Fusz service that is a change is that they brought the vehicle back to the service entrance for when I went to pay for the service. Great Job Lou Fusz and Amy :) More
Superior service Greeted upon arrival. Escorted to service desk. Personalized approach. Comfortable lounge. On time. We have been purchasing our cars from Lou Fusz Greeted upon arrival. Escorted to service desk. Personalized approach. Comfortable lounge. On time. We have been purchasing our cars from Lou Fusz for several years. We keep going back because of the people and service. More
Amy a service representative is very knowledgeable . I called early Saturday morning asking about a key problem I was having, the service person said if I come soon it could be taken care this morning. I called early Saturday morning asking about a key problem I was having, the service person said if I come soon it could be taken care this morning. When I arrived there and told Amy Porter the service representative the my problem for which she was very knowledgeable, she is always friendly and respectful. My problem was solved in a short span of time as promised, just great service. Best Regards, Charlie A. Dooley More
Great Service Amy greeted me with a smile and took care of all my concerns and needs. One of the best visits I’ve had at Lou Fusz in quite awhile. Kudos to Amy a Amy greeted me with a smile and took care of all my concerns and needs. One of the best visits I’ve had at Lou Fusz in quite awhile. Kudos to Amy and thank you for your upbeat attitude and dedication to delivering customer service. More
Service I am very happy with the service I received the service writer Thomas was so nice and very helpful. I always have any service I need done at your deal I am very happy with the service I received the service writer Thomas was so nice and very helpful. I always have any service I need done at your dealership because of the friendly caring manner in which I am treated. More
Allways great service My Wife and myself have bought or leased 8 cars from Lou Fusz in the past 30 years, never a problem. Always pleasant, helpful and respectful service a My Wife and myself have bought or leased 8 cars from Lou Fusz in the past 30 years, never a problem. Always pleasant, helpful and respectful service and sales dept. More