Lou Fusz Buick GMC - Service Center

OIL CHANGE IN THE SUMMER OF CORONA! Joey Rice, my Service Advisor was great. He was professional, respectful, kept me informed of the progress of the work and appreciative of my busines Joey Rice, my Service Advisor was great. He was professional, respectful, kept me informed of the progress of the work and appreciative of my business. More

Very good Jason was informative when we brought our 2014 terrain in .He was very compassionate and helpful getting us a car so we didn't have to sit there all d Jason was informative when we brought our 2014 terrain in .He was very compassionate and helpful getting us a car so we didn't have to sit there all day and then when we came to pick up our vehicle after he drove it up front he noticed the wear on the tires. We kept the rental and came back later. Thank you Jason. More

Prompt courteous service Jason Walters and his staff took great care of my family (and my truck)! I'm from out of town and needed emergency repairs and Jason got it done for u Jason Walters and his staff took great care of my family (and my truck)! I'm from out of town and needed emergency repairs and Jason got it done for us! Glad we went to Lou Fusz!! More

Service Close to my home and provided us with excellent service. We were in and out in a timely manner. Great. My vehicle was clean inside and out and I re Close to my home and provided us with excellent service. We were in and out in a timely manner. Great. My vehicle was clean inside and out and I really appreciated that, especially during these times with the Coronavirvus. More

I had to wait several minutes because it looked like Steve Mitchell was doing all the work when I pulled in. He did let me know that he would be right with me; nobody else said anything. Steve Mitchell was doing all the work when I pulled in. He did let me know that he would be right with me; nobody else said anything. More

Service Excellence! Ken listened to my concerns and explained what was found. I have been bringing my cars here for a long time. I always get superior service at reason Ken listened to my concerns and explained what was found. I have been bringing my cars here for a long time. I always get superior service at reasonable prices. They never try to sell me things that I don't need and it's always fixed right the first time. More

Just had service on my Lucerne and everything was good. I like that the service person explains things to where you understand. My service person was Amy Tysdal. She is wonderful. I like that the service person explains things to where you understand. My service person was Amy Tysdal. She is wonderful. More

Appointment on time, service done efficiently I really look forward to coming in for service. Everyone is personable and know their craft. And of course, the wonderful amenities are top drawer. I really look forward to coming in for service. Everyone is personable and know their craft. And of course, the wonderful amenities are top drawer. More

I recently had an engine oil leak issue on my 2010 GMC pickup that caused a severe engine miss and the check engine light came on. I had a similar issue a few years back and it was repaired under warrant pickup that caused a severe engine miss and the check engine light came on. I had a similar issue a few years back and it was repaired under warranty. When I brought my truck in this time the technician checked it out and found a deeper problem that resulted in a engine tear down to repair. This repair was covered totally by the Lou Fusz engines for life warranty. I couldn’t be more pleased with the service. My service professional was Kevin Graham. He kept me informed and told me what to expect through the whole process. This is the kind of service that keeps me coming back to Lou Fusz GMC for my vehicles. I live in St Charles but I prefer this dealership simply because of the trusted service I receive. Kevin Graham is a big reason we come back to this dealership. I trust his recommendations on service issues because I feel he has always been upfront and honest about service issues and he is just a nice guy to deal with. That is not something you see every day. Rick Grantham More

Very pleasant, timely, knowledgeable, informative. I am very pleased with the service Lou Fusz provides as well with Amy and all the other intake persons . I have bought 3 cars from Lou Fusz and I am very pleased with the service Lou Fusz provides as well with Amy and all the other intake persons . I have bought 3 cars from Lou Fusz and had/have each one serviced there. When I go to Lou Fusz, I feel very comfortable and very sure that the work on my car is going to be right. I find Lou Fusz to be fair with time, your property and Price of the service they provide. They are friendly and seem to work well with each other. Thank you Lou Fusz. More