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Lou Fusz Buick GMC - Service Center

St. Louis, MO

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158 Reviews

158 Reviews of Lou Fusz Buick GMC - Service Center

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February 23, 2021

Jason at Lou Fusz is great to work with. They have a great staff and service department. Thanks for all you do for the St. Louis Metro area! More

by pmueller10330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Feb 25, 2021 -

Lou Fusz Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

January 30, 2021

I had an appointment to get a state inspection and have tires rotated. I arrived 30 min early and my car was in and out in under an hour. More

by Loretta_mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Shaw
Feb 11, 2021 -

Lou Fusz Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 10, 2021

I had an appointment to get my oil changed. Amy Tysdal was my advisor. She brought to my attention that I needed additional filters changed that I was not aware of. I told her I had to wait for the car More

by jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jan 19, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

December 14, 2020

Ken Shaw was very friendly and courteous. Took care of issue. Everything was handled in a timely manner. Excellent service and I would recommend to anyone More

by mdixon1947
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Shaw
Dec 20, 2020 -

Lou Fusz Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

November 25, 2020

I had to have an O2 sensor replaced due to a recall, Shelby Parker was my service attendant and she was great, professional and courteous. More

by jdgstl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Dec 02, 2020 -

Lou Fusz Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

October 05, 2020

When I come to LouFusz GMC service center, I always get great service.. the service advisors always takes the time to answer any question I may have conerning my car. Shout out to Amy, you rock. Thank y More

by Chipmunk525031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Oct 13, 2020 -

Lou Fusz Buick GMC responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

September 23, 2020

Best service department experience I have ever had. Rolled out the red carpet for me! Above and beyond service! I definitely will come back again! More

by laurenwolf160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank & Bill, Joan Rose, Glen Goepel, Ken Shaw
Sep 28, 2020 -

Lou Fusz Buick GMC responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

September 11, 2020

Car buying at this dealership was awesome - easy, friendly, fast and no pressure. I have since used the service department 2x for scheduled maintenance - service is fast, friendly, accurate and compe More

by D Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Lou Fusz Buick GMC responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

September 10, 2020

Excellent service was performed by your service dept. on my visit on Sept. 5 Everyone was friendly, courteous and kind. My visit was excellent again. More

by lawrence.stevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Bellah
Sep 15, 2020 -

Lou Fusz Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

September 05, 2020

The whole process was simple and relatively quick. I had the whole family with me, so I appreciated not being stuck for a long time. Jason Walters was great, and it's also worth noting that more than one ot More

by Danielmoneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Sep 09, 2020 -

Lou Fusz Buick GMC responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

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