Back

Lou Fusz Buick GMC - Service Center

St. Louis, MO

not yet
rated
158 Reviews

158 Reviews of Lou Fusz Buick GMC - Service Center

Sort by
June 14, 2021

I had my Oil changed Jun 10th, 2021. Amy was very easy to work with and very friendly. Job was done in a timely manner More

by alray1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jun 14, 2021 -

Lou Fusz Buick GMC responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 19, 2021

Jason is always courteous, knowledgeable and very attentive to the customers needs. On this service occasion he was able to expedite my repairs as I had a need for my vehicle for travel on a previou More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Jun 04, 2021 -

Lou Fusz Buick GMC responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 18, 2021

It was the middle of the day when my truck wouldn't start. After being told it would be a week before they would get to it since their appointments are completely booked, Jason said he would do all he More

by GeorgeK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Walters
Jun 04, 2021 -

Lou Fusz Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 06, 2021

Joan scheduled my appointment , and she was so helpful and professional, great customer service! She fast and professional and able to get me in quickly! More

by nancyanselmo60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Rose
May 12, 2021 -

Lou Fusz Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

April 29, 2021

Amy always helps me a great deal and I appreciate that. I am a disabled vet and I have trouble walking and the people at Lou Fusz always opens the doors and helps me. More

by Hwsteen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
May 12, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

March 20, 2021

Amy Tysdal was our Service Advisor and she was very helpful, informative & very nice. I appreciated her explaining the services that were needed for car. More

by Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Apr 13, 2021 -

Lou Fusz Buick GMC responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

March 18, 2021

I worked with Amy and we got my oil changed yesterday. She was very nice and informative. The facility was clean and the service was completed in a timely manner. More

by mimila_9195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Apr 13, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

March 13, 2021

My service advisor was Amy. Very friendly and courteous. Great service. Was in and out in a reasonable amount of time for my oil change More

by Lisa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Mar 16, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

March 11, 2021

Steve Mitchell is the ultimate professional. He provided all the info I needed, I even got a text concerning addition needs of my vehicle. Great service!!! More

by timuhammad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Mar 16, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

March 09, 2021

I brought my car in on March 6 to have an emissions test done so I can get my license plates renewed. While I had no problems with the visit or with Steve Mitchell, my service advisor, I had problems with a More

by gorlok95
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Mar 10, 2021 -

Lou Fusz Buick GMC responded

Thank your business and letting us know about your experience. We are sorry there was a tow truck in your way when you pulled in and understand your frustration. We apologize he was not wearing a mask. Not sure which company that was. We will keep an eye on that for sure. We value your business and thank you for reaching out.