158 Reviews of Lou Fusz Buick GMC - Service Center
The service department was wonderful in getting my car fixed and back to me. They even made sure I had a rental when needed. My service advisor Joey Rice explained everything to me and was able to get w fixed and back to me. They even made sure I had a rental when needed. My service advisor Joey Rice explained everything to me and was able to get with the warranty company to make sure my service needed was under warranty. I would recommend Lou Fusz to everyone. More
My service advisor, Andrew Pannier, was very helpful in listening to descriptions of the problems I was having and recommending the service needed. I look forward to working with him again when my car nee listening to descriptions of the problems I was having and recommending the service needed. I look forward to working with him again when my car need service in the future. Thank you. Yvonne Ray More
Brought vehicle in ABS, stablitrak, and brake lights on. Dealer replaced solenoids and recommended timing belt. Paid and lights still on. Never checked sensors or wheel barren. Very Disappointed Dealer replaced solenoids and recommended timing belt. Paid and lights still on. Never checked sensors or wheel barren. Very Disappointed More
The services I received was excellent, I could not have asked for better service. From the time I met Michael until completion he kept me informed on the status of my vehicle. I received both text and voi asked for better service. From the time I met Michael until completion he kept me informed on the status of my vehicle. I received both text and voice messages from him. He is the best for my money, would recommend him in a heart beat. Thank you Michael More
Joey was terrific at getting my car fixed as quickly as possible. While he was on Vacation, Jason was able to keep me informed on the status of what was happening. They were both diligent in trying to work possible. While he was on Vacation, Jason was able to keep me informed on the status of what was happening. They were both diligent in trying to work with my extended insurance company. They were the best.. More
This is the Dealership where my husband and I bought our vehicles. We specifically come back here because the service is exemplary. I have worked with Joey, in service, a few times now and he is a delight. vehicles. We specifically come back here because the service is exemplary. I have worked with Joey, in service, a few times now and he is a delight. Everyone is courteous and professional. More
Jason is a great service advisor and I’m always appreciative of his knowledge about GM’s recommended services. Great customer service and very friendly advisors. appreciative of his knowledge about GM’s recommended services. Great customer service and very friendly advisors. More
My Encore was purchased at Gateway in 2015 as they are now closed. I made the attempt to follow my salesman, and that was not good. The service center at Johnny Londoff was not a fit for me. I was very now closed. I made the attempt to follow my salesman, and that was not good. The service center at Johnny Londoff was not a fit for me. I was very uncomfortable and left frustrated. I then tried Lou Fusz, with Joey being my service person and I haven't looked back. I am thankful for people that care about people in the family. I am a Buick owner which makes me a family member. Joey is fun and takes the time to explain as well as suggest. He never calls me over the intercom, he comes and gets me. Very personal and I appreciate his time. More