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Lou Fusz Buick GMC - Service Center

St. Louis, MO

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158 Reviews

158 Reviews of Lou Fusz Buick GMC - Service Center

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January 10, 2018

Great Service I find their service to be great..........always handled by professional, that care about their customers and reasonable prices for top quality servic More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
December 17, 2017

Oil Change and standard maintenance I took my 2015 GMC Terrain in for maintenance service on Friday December 15, 2017. Thomas Childres, Service Advisor was great. He checked my vehicle More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Childres
December 15, 2017

Excellent service!!! Service advisor Kevin Graham did a great job on my truck!!! He got my truck in with out a appointment and had it done the same day!! Thanks Kevin More

by dave602604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
December 14, 2017

In and Out Quickly Tom got me in right away and Kevin, the service advisor, took it from there when I arrived. The recall service took about an hour and 15 minutes. The More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Treiber, Kevin Graham
December 09, 2017

Immediate help for my dead battery situation Went to leave for work to find the battery dead. For a same day appt., the web site instructed to call. I did, explained my situation and the young More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Childress
November 03, 2017

Service We have always had a great experience with this Service department. They are extremely friendly and efficient. I trust my baby (my Lacrosse) to them More

by samm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
October 30, 2017

Needed an estimate to fix my parking brake Jason Walters was very helpful, first in a call to the dealership, and second at the time of a visit to determine what it would take to fix my parking More

by Suburban man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
October 26, 2017

Oil Change I liked having a definite appointment time.........I did not have to wait longer than I was told. Courteous service; always reliable....no scams! I More

by Special1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Oct 27, 2017 -

Lou Fusz Buick GMC responded

Happy to hear it! Thanks for leaving us this great review!

October 06, 2017

My Service Adviser was Shelby Parker Very professional and I enjoyed working with her, she was very knowledgeable of the services that I needed ..next time I will be asking for her" More

by Granny3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Oct 06, 2017 -

Lou Fusz Buick GMC responded

Our team will be here to help you anytime you decide to come back in to see us. Thank you for your appreciation of Shelby, we look forward to serving you again in the future!

September 17, 2017

I've always had great service with Lou Fusz dealerships! We leased a 2 Encore's and are thrilled with our new vehicle. Our salesman Gus was great, and Calvin in Finance really made things easy. The delivery More

by jmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Fusz III, Calvin Stark
Sep 18, 2017 -

Lou Fusz Buick GMC responded

We appreciate the wonderful review! We will be certain to pass your compliments on to Gus, Calvin, and Melanie. We work hard to offer the kind of pleasant and knowledgeable service they gave you. We are glad that you are enjoying your new vehicle, and welcome you back anytime.

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