158 Reviews of Lou Fusz Buick GMC - Service Center
Great Service I find their service to be great..........always handled by professional, that care about their customers and reasonable prices for top quality servic I find their service to be great..........always handled by professional, that care about their customers and reasonable prices for top quality service. Jason Walters, always is friendly, professional, caring and takes time to explain the recommended service and price. My wife does not drive so, if needed Jason arranges transportation either to or from or both from dealership to home. Lou Fusz meet or beat prices. More
Oil Change and standard maintenance I took my 2015 GMC Terrain in for maintenance service on Friday December 15, 2017. Thomas Childres, Service Advisor was great. He checked my vehicle I took my 2015 GMC Terrain in for maintenance service on Friday December 15, 2017. Thomas Childres, Service Advisor was great. He checked my vehicle's maintenance schedule for anything I wasn't aware of. He suggested the coolant flush because my mileage was so close to the recommended, and with winter soon approaching. Thomas, and Amy, and all the Service Advisors are very friendly and knowledgeable. I trust there knowledge and recommendations. I always receive excellent service at Lou Fusz GMC. Thank you. More
Excellent service!!! Service advisor Kevin Graham did a great job on my truck!!! He got my truck in with out a appointment and had it done the same day!! Thanks Kevin Service advisor Kevin Graham did a great job on my truck!!! He got my truck in with out a appointment and had it done the same day!! Thanks Kevin More
In and Out Quickly Tom got me in right away and Kevin, the service advisor, took it from there when I arrived. The recall service took about an hour and 15 minutes. The Tom got me in right away and Kevin, the service advisor, took it from there when I arrived. The recall service took about an hour and 15 minutes. The only drawback were the wiper inserts that cost $80. More
Immediate help for my dead battery situation Went to leave for work to find the battery dead. For a same day appt., the web site instructed to call. I did, explained my situation and the young Went to leave for work to find the battery dead. For a same day appt., the web site instructed to call. I did, explained my situation and the young lady told me no problem, bring it right in that they would get me in but to remember not to turn the car off, when I pulled in. Within an hour, my car had a new battery and I was on my way to work! Lou Fusz could not have been more accommodating, and everyone was so nice!! More
Service We have always had a great experience with this Service department. They are extremely friendly and efficient. I trust my baby (my Lacrosse) to them We have always had a great experience with this Service department. They are extremely friendly and efficient. I trust my baby (my Lacrosse) to them! More
Needed an estimate to fix my parking brake Jason Walters was very helpful, first in a call to the dealership, and second at the time of a visit to determine what it would take to fix my parking Jason Walters was very helpful, first in a call to the dealership, and second at the time of a visit to determine what it would take to fix my parking brake. He provided the information I needed in a timely manner without too much waiting time, ordered the needed parts and said he would call me when they come in to schedule the repair work. Overall a pleasant experience. More
Oil Change I liked having a definite appointment time.........I did not have to wait longer than I was told. Courteous service; always reliable....no scams! I I liked having a definite appointment time.........I did not have to wait longer than I was told. Courteous service; always reliable....no scams! I like the new waiting room. More
My Service Adviser was Shelby Parker Very professional and I enjoyed working with her, she was very knowledgeable of the services that I needed ..next time I will be asking for her" Very professional and I enjoyed working with her, she was very knowledgeable of the services that I needed ..next time I will be asking for her" More
I've always had great service with Lou Fusz dealerships! We leased a 2 Encore's and are thrilled with our new vehicle. Our salesman Gus was great, and Calvin in Finance really made things easy. The delivery We leased a 2 Encore's and are thrilled with our new vehicle. Our salesman Gus was great, and Calvin in Finance really made things easy. The delivery coordinator Melanie made sure we knew how to use everything before we left the dealership! More