Lou Fusz Buick GMC

service I recently had my oil changed at the dealership and my experience was great, as usual. The employees are always very helpful and take the time to get I recently had my oil changed at the dealership and my experience was great, as usual. The employees are always very helpful and take the time to get to know you on a first name basis. I also appreciate that the dealership accepts walk-ins and you do not have to schedule an appointment. If it is a busy day this may cause longer wait times but the advisors have always been very upfront about how long I should expect my service to take. It is a relief knowing that if I ever have an issue with my vehicle that needs immediate attention I can bring it to Fusz and it will be looked at right away. I have been to other dealerships where they won't even talk to you If you do not have an appointment scheduled. More

Great service!! Went in to Lou Fusz for a oil change and the open door service was very easy for me to get help for my service done. My service adviser was very helpf Went in to Lou Fusz for a oil change and the open door service was very easy for me to get help for my service done. My service adviser was very helpful in getting my oil change done in a timely manner! More

Gus Loftis always goes the extra mile for me I can always count on both Gus and Lou Fusz to do the very best for me. whether is buying a new car or making sure my trip to the service department g I can always count on both Gus and Lou Fusz to do the very best for me. whether is buying a new car or making sure my trip to the service department goes well. The entire team goes the extra mile More

Horrible customer service I purchased a car from the by here pay here side the had the car 2months lots of problems occured wasnt to mad because pretty much everything's under I purchased a car from the by here pay here side the had the car 2months lots of problems occured wasnt to mad because pretty much everything's under warranty took it in to the shop there service department fixed the wrong thing i called the advisor with whom i checked in with jason called at least 6 times left messages he never responsed so after a while i called tom treiber he's the supervisor over the service department several times left messages still no response finally we took the car back to there shop we got the same advisor jason very rude not apologetic he showed no sympathy for us even stated why didnt you guys call me we stated we did he then said oh i have a call on hold now and plenty more to come we where getting no where with him so then we asked for tim the supervisor waited 30 mintues and finally the receptionist said hes on lunch won't be back for an hour we left our names and numbers it's been 3 days and still haven't heard from him we purchased another car from the other location in st.charles cave springs exit sales man calvin stark gets a 100percent we had problems with it also and that experience gets an 100percent we had to take the car to ammoco on midland blvd 100 percent customer service always it was looked at we where told exactly the problem polite and a smile.these businesses and their employees need to understand that customer service is everything i dont recommend this location to anyone but calvin is @ this locaton now More

Purchased a new car I had an awesome experience in purchasing a new car from Lou Fusz. The salesman, Gus, was great. He was personable and professional. Gus explained a I had an awesome experience in purchasing a new car from Lou Fusz. The salesman, Gus, was great. He was personable and professional. Gus explained all options available so I could make an informed decision. I would recommend my family and friends who are looking to buy a car to go to Lou Fusz and ask for Gus!!! More

Enjoyable buying experience! Gus Loftis and Dave Hoeflinger are Lou Fusz Buick GMC's "easy buttons". I came in for a test drive and ended up buying a beautiful brand new GMC Terra Gus Loftis and Dave Hoeflinger are Lou Fusz Buick GMC's "easy buttons". I came in for a test drive and ended up buying a beautiful brand new GMC Terrain! The process was seamless, thanks to the years of experience of these two gentlemen. They made car buying such enjoyable experience! More

Pleasant Thomas Childress was very friendly and concerned with my 2-1/2 hour wait, which was not a problem. I am relieved recall was replaced. Thomas Childress was very friendly and concerned with my 2-1/2 hour wait, which was not a problem. I am relieved recall was replaced. More

A Wynn Win Situation Brittany Wynn helped me and my family with the purchase of our vehicle. She was willing to work with me to find a good price for both our new purchase Brittany Wynn helped me and my family with the purchase of our vehicle. She was willing to work with me to find a good price for both our new purchase and our trade-in. I appreciated that she was professional and knew her trade, but mostly that her real personality shown through more than her sales personality. If you go to Lou Fusz Buick GMC ask for Brittany Wynn. More

Great oil change. Great as always. I had two cars brought in on the same day for oil changes. I was completely finished by 12:30 after driving the first one home and Great as always. I had two cars brought in on the same day for oil changes. I was completely finished by 12:30 after driving the first one home and bringing in the second one. Jason Walters was my service manager and is always friendly and helpful and gets me in and out quickly. More

Awesome Gus Loftis was a great salesmen and easy to deal with and David Hieflinger got me the best deal possible! This is my second vehicle through Lou Fusz a Gus Loftis was a great salesmen and easy to deal with and David Hieflinger got me the best deal possible! This is my second vehicle through Lou Fusz and won't be my last! All around great experience More