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Lou Fusz Buick GMC

St. Louis, MO

4.8
781 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 781 reviews

August 12, 2017

The helpfulness John was very helpful and get us the right deal that was fit our budget . We are well pleased with Lou Fuss company , this is our second lease and we More

by Rayray
Recommend Dealer
Yes
Employees Worked With
John Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Stark
Aug 12, 2017 -

Lou Fusz Buick GMC responded

Thank you for your five-star review! Congratulations on the second lease! I am happy to hear that your car-leasing experience was a positive one. We are sure John and Calvin will appreciate your shout out to their hard work! Please feel free to reach out to us for any future needs. We look forward to your continuing business with us!

August 11, 2017

good experience I got in contact with Brad Matheney regarding a box truck and he was very prompt and detailed on every email I sent. When I arrived I was hooked up wi More

by bread man
Recommend Dealer
Yes
Employees Worked With
Brad Matheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie, Calvin Stark
Aug 12, 2017 -

Lou Fusz Buick GMC responded

Thank you for the great review! We are happy to hear that Brad, Calvin, and Robbie were a great help to you throughout the process. We hope to see you again for any future purchases!

August 07, 2017

Excellent service in both sales and service My husband and I have EACH leased two cars and purchased one car from this business. Always the most respectful and courteous staff you could want. L More

by nutribev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Olsen, Jason Walters
Aug 08, 2017 -

Lou Fusz Buick GMC responded

We're so glad to have you both as loyal customers, thank you for your repeat business! We'll be certain to pass your kind words along to our team. Thank you for your review, we look forward to seeing you with us again soon!

August 06, 2017

Excellent service advisor Excellent service advisor. He listened to the extra items I wanted checked and got them completed for me. He was very friendly and professional dur More

by MarkShanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Aug 07, 2017 -

Lou Fusz Buick GMC responded

Mark, we appreciate you taking the time to leave us a wonderful review! Jason will be glad to hear how grateful you were for his helpful and friendly service. We strive for the kind of knowledgeable, accommodating, and professional care he gave you. Please think of us again for anything you might need in the future.

August 04, 2017

Jason Johns was Great!!!! This was a quick easy process. Sales person was awesome. Definitely ask for Jason Johns. Would give 10 stars if possible. Great experience, friendly s More

by Counts63028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johns, Calvin Stark
Aug 06, 2017 -

Lou Fusz Buick GMC responded

Thank you for the great review! Jason is an excellent salesperson and we are so happy to hear his services really helped you with your experience. We hope to see you again soon!

August 04, 2017

Service Kevin was excellent/kept me informed about the progress of the services performed on my vehicle and followed up on issue we could not fully resolve ! More

by Janice Lanigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
Aug 06, 2017 -

Lou Fusz Buick GMC responded

Janice, thank you for the great review! Kevin will be happy to hear how grateful you were for his knowledgeable and accommodating care. We work hard to make certain our customers are kept in the loop during every step of the service process. Please think of us again for anything you might need in the future.

August 01, 2017

Andy Dobbyn was first friendly face to greet us Came in to look at a new Lacrosse and Andy Dobbyn was the first person to greet us. He went out of his way to find us the Lacrosse we were looking fo More

by Happy Guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier was great and knowledgeable 5star rating, Andy Dobbyn, David Hoeflinger
Aug 02, 2017 -

Lou Fusz Buick GMC responded

We love hearing from our happy customers, thank you for your review! We're glad to hear that Andy was able to get you into the perfect Lacrosse for you. Thank you for your business, we hope you'll think of us again for your future automotive needs.

July 31, 2017

Excellent experience John Randazzo made my experience buying my new SUV a pleasure. He was very professional and friendly as well as the staff at the dealership. Completel More

by Marly12
Recommend Dealer
Yes
Employees Worked With
John Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hoeflinger
Aug 01, 2017 -

Lou Fusz Buick GMC responded

Marly, thank you for the five-star review! John will be glad to hear how much you appreciated his help. We endeavor to provide that kind of professional and friendly care. We are pleased to have made sure you were fully satisfied, and hope you're enjoying your new SUV.

July 27, 2017

Great Experience! Just completed my fourth transaction with Lou Fusz. My salesperson, Robbie Sherwood, was great to work with. Also, the finance part of the transactio More

by Deborah E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Sherewood, Melanie Arensmeier, Calvin Stark
Jul 27, 2017 -

Lou Fusz Buick GMC responded

Thank you so much for your great feedback, Deborah. We are so happy to hear that our team took such great care of you. Please let us know if you ever have any questions about your new vehicle. Happy driving! Larry Buschhorn Sales Manager lbuschhorn@fusz.com

July 25, 2017

Horrendous Customer Service PRO: They had a reasonable price on a model of the vehicle I wanted. CONS: I have never received such horrendous customer service and will NEVER b More

by S. Morris
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Larry Buschhorn, Ryan Morrow, Scott Brotherton, Brittany Wynn
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