Lou Fusz Buick GMC
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 781 reviews
Great Service We contacted the dealership because we were interested in a truck. Andy Dobbyn was very responsive and set up a test drive for us. He was very helpful We contacted the dealership because we were interested in a truck. Andy Dobbyn was very responsive and set up a test drive for us. He was very helpful and answered all our questions. He is an excellent salesperson to work with and has a great sense of humor. More
Long Distance Sale Robbie Sherwood returned numerous calls and never gave up on me after 5 hours of negotiating he completed the sale. Lou Fusz GMC has a dedicated sale Robbie Sherwood returned numerous calls and never gave up on me after 5 hours of negotiating he completed the sale. Lou Fusz GMC has a dedicated salesperson working for them. We traveled 3 1/2 hours from KY to make the purchase. If this experience with the sales and finance departments, is any indication of the other departments of the dealership this is only my first of many vehicles I will purchase from them. More
Two separate first class experiences! We just leased an amazing Buick Enclave from Lou Fusz Buick. We were given a first class experience all the way through the process. Gus did an amazin We just leased an amazing Buick Enclave from Lou Fusz Buick. We were given a first class experience all the way through the process. Gus did an amazing job of researching options and not only met our needs, but exceeded all of our expectations. David made the financing smooth and seamless. Melanie was very pleasant and knowledgeable when it came to explaining and setting up all of the GM technology. This is our second recent experience working with Gus Loftis and the rest of the Lou Fusz team and we already have and will continue to recommend them to anybody without reservation. More
My Service Adviser was Shelby Parker Very professional and I enjoyed working with her, she was very knowledgeable of the services that I needed ..next time I will be asking for her" Very professional and I enjoyed working with her, she was very knowledgeable of the services that I needed ..next time I will be asking for her" More
Amazing Job Jason Johns Our family has done business with Lou Fusz for years and once we met our salesman Jason Johns we always use him. He goes the extra mile to make sure y Our family has done business with Lou Fusz for years and once we met our salesman Jason Johns we always use him. He goes the extra mile to make sure you get the vehicle you want. I can honestly say we don't trust salesman, that is until we met Jason many years ago. So now we find out which dealership he's at and there's our first priority. I'd recommend if you want a salesman that will bust their hump and give you a no bs approach it's him. Wouldn't use anyone else and I don't care how bad the dealership would possibly be he's worth the effort. Thanks Jason for getting everything done. Thanks to Jason and Calvin the finance manager there at the Buick GMC dealership for getting things done More
I've always had great service with Lou Fusz dealerships! We leased a 2 Encore's and are thrilled with our new vehicle. Our salesman Gus was great, and Calvin in Finance really made things easy. The delivery We leased a 2 Encore's and are thrilled with our new vehicle. Our salesman Gus was great, and Calvin in Finance really made things easy. The delivery coordinator Melanie made sure we knew how to use everything before we left the dealership! More
The best customer service! Stephanie Watkins has been our service coordinator for over a decade and does an outstanding job! She is very professional and pays attention to detai Stephanie Watkins has been our service coordinator for over a decade and does an outstanding job! She is very professional and pays attention to detail. More
Shame on Lou fusz Lou fusz gmc damaged new truck's dashboard while diagnosing the issue I had with my truck (warrnenty stuff) it took them 4 days to even look at it. I Lou fusz gmc damaged new truck's dashboard while diagnosing the issue I had with my truck (warrnenty stuff) it took them 4 days to even look at it. I had to pick it up before they could complete the work due to the fact the part needed was 3-5 days out and was leaving for vacation and they said this was cool. But when I picked my truck up it looked like Edward scissor hands put it back together. I immediately talked to the service writer who passed the buck to service manager Tom Treiber who never returned a message or was ever at the dealership upon my visits. I got gmc involved and it took them 5 weeks to get a hold of him, and when he did he lied and said they never looked at the truck. Gmc ultimately took the dealers side. Now I am stuck with damage to my truck. My warrnenty work was completed by gateway gmc was treated with up most respect by them. And the best part is I have the service receipts from Lou fusz and there diagnosis was wrong and way out in left field. These people are crooks and there technicians are amateur. If you want your work done right and have a dealer stand behind it Lou fusz is not the place. Shame on Lou fusz!!! More
Great car buying experience ! The company I work for has a corporate partnership program with Lou Fusz and as a result I turned to them for help with my car buying needs. I was luc The company I work for has a corporate partnership program with Lou Fusz and as a result I turned to them for help with my car buying needs. I was lucky that Joe paired me up with the perfect sales person. Brittany Wynn was wonderful, patient, polite, professional and fun. I never thought I would ever say that about a car sales person. Brittany worked with me and personalized her efforts to fit my needs. She found the perfect car and brought it to me, at work, to test drive. Now I am the proud owner the perfect car! More
Experience For years now Amy Wokovich has been my service coordinator. Her knowledge,recommendations,and personal attitude has given me the trust which brings me For years now Amy Wokovich has been my service coordinator. Her knowledge,recommendations,and personal attitude has given me the trust which brings me back.please consider her for advancement And financial upgrade. Thanks Don More