Lou Fusz Buick GMC
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Finally A Positive Experience at Dealer I am a retired pastor and know the importance of excellent people skills. We visited two dealerships before going to Lou Fusz GMC. The experience in t I am a retired pastor and know the importance of excellent people skills. We visited two dealerships before going to Lou Fusz GMC. The experience in those two were disappointing. I called Lou Fusz GMC to inquire about preowned vehicles. Brittany Wynn answered my questions and invited us to the dealership. From the moment we walked in the greeting and conversations that took place were genuine, caring and friendly. We left the dealership to think about several vehicles. Brittany stayed in contact with us. After deciding upon a vehicle we returned to discuss our trade in and pricing. An agreement was reached quickly without undo pressure to buy. Brittany made sure that all the required paper work was in order and was there when we took delivery of the car. Melanie walked us through setting up our Wi-Fi and Bluetooth and answered our questions about other systems.We were surprised this service was offered. She was very helpful. Later, when we needed to make a purchase through the Parts Dept. Cory was also very helpful. He answered questions on the phone and followed though with placing an order. In summary, we were totally pleased with our very positive experience at Lou Fusz GMC. More
Great experience I recently purchased a vehicle from Lou Fusz GMC. I worked with John Randazzo on the sales side and David Hoeflinger on the financing side. Both ind I recently purchased a vehicle from Lou Fusz GMC. I worked with John Randazzo on the sales side and David Hoeflinger on the financing side. Both individuals were extremely knowledgeable, able to answer all questions and awesome to work with. I highly recommend this dealership to anyone looking to purchase a vehicle. Tom Dolan More
Great experience! We worked with Jason to purchase our new vehicle. He was organized and efficient, and was a pleasure to work with from beginning to end. He worked har We worked with Jason to purchase our new vehicle. He was organized and efficient, and was a pleasure to work with from beginning to end. He worked hard to make sure we got the deal we needed. We are very satisfied with our experience with Jason at Lou Fusz. More
Great experience When helping my parents buy a preowned car, we visited 10 dealerships and spoke with 5 salesman in two days. The last place we visited was Lou Fusz B When helping my parents buy a preowned car, we visited 10 dealerships and spoke with 5 salesman in two days. The last place we visited was Lou Fusz Buick. We were greeted by Jason Molina. He was wonderful with my senior parents....patient, informative, and efficient. Thank you Jason, for making this our final place to look. You are the best. More
Wonderful I had a wonderful buying experience with Brittany Wynn. I never felt pressured. Everyone was super friendly and helpful during the whole process. Than I had a wonderful buying experience with Brittany Wynn. I never felt pressured. Everyone was super friendly and helpful during the whole process. Thank you for a wonderful experience. More
Most Amazing Customer Care! From the moment I stepped out of my car to look at a specific make and model and beyond the sale, everyone at Lou Fusz was friendly, polite, engaging From the moment I stepped out of my car to look at a specific make and model and beyond the sale, everyone at Lou Fusz was friendly, polite, engaging and helpful. There was no high pressure to the sale and Arthur Johnson was the best salesman ever. He didn’t try to show me vehicles that didn’t interest me nor did he try to push me into something other than what I asked for. The entire process was easy and the follow up care has been outstanding. More
Not Professional at all I bought a vehicle that Lou fusz gmc has worked on. I knew that they pretty much tore the motor down to a short block. What a botch job this vehicle i I bought a vehicle that Lou fusz gmc has worked on. I knew that they pretty much tore the motor down to a short block. What a botch job this vehicle is. All I wanted was info on the engine on what they actually did and they can't even tell me what they did. At first over the phone on 5/5/18 they told me they put any engine in it. I said well I don't think so since there is a short block in the engine bay. I go up there today just to get clarity on what was done. Then they say they can't give me info. Then I guess the service advisor realized which vehicle it was. Then he starts walking away and says i wouldn't rebuild that motor or anything i would stay away from it. Now being i master tech for 35 years i have never heard anyone say the motor isn't rebuildable. Now i can't believe he said this. THEN HE SAID GET OUT! Real professional oh his name is JASON WALTERS. Me personally would never let him take a vehicle of mine in for service. Then I ask for the manager, so they bring out the service manager TOM TREIBER. He tells me he won't give me any Info on this vehicle and he will need the request in writing to give to their lawyer. Are you kidding me I just wanted to know what they did to the engine so i can fix this SUV. BUYER BEWARE OF THE SERVICE DEPARTMENT. I will update this post and take pics because this is ridiculous why would you be scared of a mechanic to actually tell him what you did. I'm getting paperwork from the owner of what they did. Since I have to year into the engine I will get to the bottom of what the SERVICE DEPARTMENT is trying to hide. More
Great Experience Gus, Larry and the entire team made the buying experience easy and enjoyable! From beginning to end everything was first class. Love the car and Gus, Larry and the entire team made the buying experience easy and enjoyable! From beginning to end everything was first class. Love the car and will certainly recommend the Lou Fusz team! More
Great service and extremely professional . Would buy from this team again. Best car buying experience I have eber had. Keep up the great job amd service. . Would buy from this team again. Best car buying experience I have eber had. Keep up the great job amd service. More
Great Dealership Jason was very helpful and persistent with helping me get the car I wanted. He kept me updated with everything. He was very polite and gave a reasonab Jason was very helpful and persistent with helping me get the car I wanted. He kept me updated with everything. He was very polite and gave a reasonable deal. More