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Lou Fusz Buick GMC

St. Louis, MO

4.8
781 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 781 reviews

July 17, 2021

We just got our second Buick and Gus Loftis Went above and beyond to make our experience extremely smooth. Gus is trustworthy and very professional! More

by hyosbae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Lou Fusz Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day.

July 10, 2021

WE worked with Brittany Wynn! She was awesome, so helpful and listened to what we were looking for and the prices range we were aiming for. In additional she was helpful on answering any questions we had abo More

by bitty1179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Wynn, Eric Michel, Brittany Wynn, Eric Michel
Jul 20, 2021 -

Lou Fusz Buick GMC responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

June 26, 2021

Gus was very efficient and made my teenage daughter’s first car purchasing experience less intimidating. He thoroughly explained everything everything in words she could understand. More

by Kelci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Lou Fusz Buick GMC responded

Thank you for writing this amazing review for our team and the kind words about Gus Loftis! We work incredibly hard to exemplify the commitment to customer care, and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

June 24, 2021

My Encore was purchased at Gateway in 2015 as they are now closed. I made the attempt to follow my salesman, and that was not good. The service center at Johnny Londoff was not a fit for me. I was very More

by cake15_57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 25, 2021 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

June 21, 2021

Liked the free car wash wait time wasn’t long More

by carolyn_mcelvaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jun 24, 2021 -

Lou Fusz Buick GMC responded

We are so honored to have you as a valued customer! Thank you for the great rating.

June 20, 2021

David Christianer was the best! Overall great experience buying my first new truck. Would highly recommend reaching out to David on your next vehicle purchase. More

by Stew
Recommend Dealer
Yes
Employees Worked With
David Christianer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for leaving us a review and the kind words about David Christianer. Your business is very important to us and we appreciate you choosing Fusz.

June 17, 2021

Nolan was great to work with. He was very professional and helpful. The sale was low pressure. I recommend contacting him directly if you're looking for a new or used vehicle. More

by jacob.a.prebianca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Prebianca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Buick GMC responded

You are the reason we are in business. Your review is so important to us. Thank you for taking the time out of your schedule to do business with us and we look forward to seeing you again soon.

June 17, 2021

Loved our experience with Caleb. We got to dealership just about closing time, but he never made us feel rushed. We felt very comfortable with our experience and were never pressured into something we d More

by bonzidee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Plager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Lou Fusz Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

June 15, 2021

I was really pleased with the whole process. The knowledge and support from each department was fantastic. Gus, Eric, and Chrisy were incredibly helpful and friendly. More

by SK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy, Eric Michel
Jun 17, 2021 -

Lou Fusz Buick GMC responded

Thanks for the kind review of Gus, Ric and Chrisy. Let us know if we can help with anything else.

June 14, 2021

I had my Oil changed Jun 10th, 2021. Amy was very easy to work with and very friendly. Job was done in a timely manner More

by alray1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Tysdal
Jun 14, 2021 -

Lou Fusz Buick GMC responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

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