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Lou Fusz Buick GMC

St. Louis, MO

4.8
781 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 781 reviews

August 12, 2021

Nolan was amazing. He had lots of personality and was very knowledgeable. I would highly recommend!!! Thanks again Nolan. More

by B. Freeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2021 -

Lou Fusz Buick GMC responded

Thank you for the great review. We appreciate your kind words about Nolan!

August 11, 2021

I was sold a 2015 Chevy Silverado with 82k miles. Was told it was fully inspected by their service center, and GM. Less than 2k miles later its in the shop and costing me $3,000 to replace the motor. Don More

by MostExpensiveChevyEver
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Rowden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Voorhees
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lou Fusz Buick GMC responded

We would love to look into this for you. We apologize but we are unsure who this is by your screen name. If there is anything we can do would you please give us a call? Thank you.

August 08, 2021

Definitely worth the 4&1/2 drive. Caleb Rowden was great to work with and would definitely buy from Caleb and Lou Fuz again in the future. More

by jgriffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lou Fusz Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

August 05, 2021

Robbie made car shopping very pleasant! He went above and beyond! More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Lou Fusz Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

August 05, 2021

This is the Dealership where my husband and I bought our vehicles. We specifically come back here because the service is exemplary. I have worked with Joey, in service, a few times now and he is a delight. More

by nlasky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey in service
Aug 13, 2021 -

Lou Fusz Buick GMC responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 04, 2021

Can never ask for better service , Gus is a very Can never ask for better service , Gus is a very friendly and caring employee , he try the best to get the best deal for me and my family. Thank yo More

by Ismael rosado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Michel
Aug 13, 2021 -

Lou Fusz Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 02, 2021

My 3rd time back to Lou Fusz working with Robbie Sherwood. He is a true pleasure to work with. Wonderful experience! He went above & beyond expectations. More

by Shawna1819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Michel
Aug 03, 2021 -

Lou Fusz Buick GMC responded

Thanks for your outstanding review! We appreciate the excellent feedback regarding Robbie. Thank you for your 3rd purchase! We are delighted to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

July 24, 2021

I was very thankful for the great customer care service extended by my service advisor Amy Tysdal. I knew exactly what was happening at all times. More

by NOLA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robbie Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Tysdal
Jul 29, 2021 -

Lou Fusz Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day.

July 22, 2021

Gus made our experience quick, fun, easy. Unlike most of my car buying experiences in the past, this was a pleasure. Gus makes you feel comfortable and places the customer first. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lou Fusz Buick GMC responded

Thanks for reviewing your experience and the kind words regarding Gus! We're happy to hear that you enjoyed your time with us.

July 18, 2021

Jason is a great service advisor and I’m always appreciative of his knowledge about GM’s recommended services. Great customer service and very friendly advisors. More

by S.mccarthy81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Jul 20, 2021 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

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