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Lou Fusz Buick GMC

St. Louis, MO

4.8
781 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 781 reviews

February 24, 2022

I came in yesterday at 3:00 pm to take a look at the 2022 GMC AT4 to see if you even had one that I could look at. Well after a few minutes Robbie had not only found me one to look at, also that was availabl More

by brianpeak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Lou Fusz Buick GMC responded

Thank you for your kind words! We appreciate you choosing our store and look forward to seeing you again!

Feb 28, 2022 -

brianpeak responded

brianpeak I came in yesterday at 3:00 pm to take a look at the 2022 GMC AT4 to see if you even had one that I could look at. Well after a few minutes Robbie had not only found me one to look at, also that was available for me to purchase. He worked around my chaotic schedule yesterday. I have plow and salt trucks and actually had a pallet of salt in my truck at the time. We not only made a deal in only a few minutes which my wife (she was a bit surprised when I came home and dropped off the new truck, lol) nor I had expected. Robbie made it happen and had me out the door and back into one of my other trucks salting lots by 5:00pm. Did I mention that I went back home unloaded the salt and came back while all the paperwork was completed. As I age vehicles are not as much an impulse or an exciting (pleasurable) experience as they are a nuisance or something I have to do. Robbie and your team made this experience efficient and more like going to the grocery store instead of the mortgage company. Definitely one the of the most pleasant experiences that I have ever had purchasing a vehicle and I have bought a couple. Thanks again Robbie!

February 17, 2022

Asked for pictures of the vehicle washed and cleaned but never responded back. Vehicle was dirty in the pictures listed More

by backupguitar
Customer Service
Recommend Dealer
No
Employees Worked With
Robbie Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lou Fusz Buick GMC responded

We are sorry to hear this. Thank you for bringing this issue to our attention. We will be passing your message along to management.

February 17, 2022

Gus, Nathan and the entire team provided my wife and I with the best customer experience we have ever had at a dealership. They went above and beyond to make sure the buying process was seamless. There is More

by KHart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Voorhees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lou Fusz Buick GMC responded

Thank you for your kind words. We appreciate you choosing our store and we look forward to seeing you again!

February 11, 2022

Purchased a 2022 Buick Enclave. Caleb was sales professional I worked with. He and the entire staff were excellent. I purchased from out of town and they had the entire deal ready to go when I ar More

by blackburn5555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Lou Fusz Buick GMC responded

Thank you for choosing our store. We are happy to serve you and we look forward to serving you again!

February 06, 2022

I recently purchased a vehicle and my Sales Consultant was great, I had been working with Robbie for months and I finally made the plunge to purchase a car/suv. I thought the process was going to be hard More

by Chipmunk525031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us a review! We appreciate you choosing our store, and we look forward to serving you again in the future!

February 03, 2022

I brought my Yukon Denali in for a possible new battery subsequent to an electrical test of the battery and system. Jason Walters was my service advisor. He was cordial and most helpful. Jason was attenti More

by Robert Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Walters
Feb 04, 2022 -

Lou Fusz Buick GMC responded

Thank you for your kind words! We are happy to serve you in our store and we look forward to serving you again!

January 31, 2022

Shelby Parker is an awesome service writer, this GM dealership location has the fastest service and the highest professionalism. More

by Buick 6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jan 31, 2022 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us a review! We appreciate you choosing our store, and we are happy to hear about your experience. We look forward to seeing you in our store again!

January 29, 2022

Gus and Leo were great. Very efficient and listened We will come back again! Thanks More

by Penrodm94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo and kristy
Jan 31, 2022 -

Lou Fusz Buick GMC responded

We appreciate your kind words. Thank you for choosing Lou Fusz, and we look forward to seeing you again in the future!

January 20, 2022

Bought my car on December 4, 2021. Still do not have the title. Was not given or shown a car fax history report. Transmission already went out. Will cost me $2002.07 out of pocket and I have not even dri More

by Richie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Christianer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Lou Fusz Buick GMC responded

We are sorry to hear this. We will be passing your message along to management. Thank you for taking the time to bring this to our attention.

January 14, 2022

Great Experience purchasing a new Sierra 1500 at Lou Fusz Buick GMC. Everyone was friendly, courteous and made you feel at home. Gus Loftis was easy to work with and very helpful and made the transaction smo More

by daveb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Voorhees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Prebianca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Powers - Finance
Jan 18, 2022 -

Lou Fusz Buick GMC responded

We appreciate you. Thank you for taking the time to leave us a kind review, and we hope to see you again!

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