Lou Bachrodt Chevrolet Pompano Beach

finding this vehicle on the internet, i called the dealership to see if it (and like others) were in stock. when i found that it was, i started the 3.5 hour drive to get there. once there and picked o dealership to see if it (and like others) were in stock. when i found that it was, i started the 3.5 hour drive to get there. once there and picked out the one i wanted to buy- found the listed internet price was over $10,000 less than what they would actually sell me the car for. i qualified for almost every discount, except on the secret sheet that the manager brought out to show me. have purchased many new vehicles before, never have had this happen. BEWARE OF HIDDEN DETAILS!!!!! More

bought in my 2011 Traverse in at 8 am for a oil change. bought in my 2011 Traverse in at 8 am for a oil change. It took about 30 min to get the information through your reps on the computer,first I was in bought in my 2011 Traverse in at 8 am for a oil change. It took about 30 min to get the information through your reps on the computer,first I was in one office and then they sent me to another office and he messed with the computer for a while.He tell me its going to take about 90 min since I am waiting for the car. He also tells me I need a air conditioner filter. I said ok to $59 ,strange to me that the car only has 12000 miles. I am curious to know why this is not a scheduled replacement in your owners manual. The time it took him, I could of had my oil changed at a quick oil change franchise.(where I will go in the future) The car finally gets in . Its now 12 pm and do not see my car, I then ask the Service Rep that handled me and he says "your car was ready a while ago,the porter said he gave you a ride home" No one took me home since I told him that I was waiting for the car. Another one: After he tells me my car is ready ,he tells me that my brake fluid needs changing. I tell him ,I cant believe that a car with 12000 miles needs replacement of brake fluid. Again trying to nickel and dime me. It is very obvious to me that your Service reps. are working on commission and are trying to pad up the bill. Everybody in the waiting had the same opinion. More

Filled out an application online. Received a response that said I was approved. Went to the dealership, met with MD. He had me fill out a credit app, I asked why I needed to do so since I filled out the that said I was approved. Went to the dealership, met with MD. He had me fill out a credit app, I asked why I needed to do so since I filled out the application online and you already told me I was approved. He said it was protocol. Long story short, it was late, the banks were closing, so he couldn't do anything that night and said he'd follow up in the morning. Numerous days passed and finally I followed up with him. He apologized and said he's been busy. He told me that I was approved, but he was just waiting for a good vehicle (used) to come in to put me in and he'd call back in a few days. It's now been nearly three weeks and I haven't heard a peep out of him. This dealership is shady and unprofessional and I would not recommend them to anyone. More

DO NOT BUY FROM THIS DEALER!!!, THEY CLAIM TO BE A SERIUOS AND PROFESIONAL, THEY ARE A TOTAL JOKE. I BOUGHT A VEHICLE FROM THEM FROM OUT OF STATE, THE VEHICLE ARRIVED WITH A CHECK ENGINE LIGHT ON, THE SERIUOS AND PROFESIONAL, THEY ARE A TOTAL JOKE. I BOUGHT A VEHICLE FROM THEM FROM OUT OF STATE, THE VEHICLE ARRIVED WITH A CHECK ENGINE LIGHT ON, THEY SAID IT WASNT ON WHEN VEHICLE LEFT THE DEALER SO I TOOK IT TO A LOCAL SERVICE SHOP TO FIND OUT THE VEHICLE WAS NEVER INSPECTED. IT TOOK A COMPLETE TUNE UP AND $500+ TO FIX IT, THE SALESMAN WILL NOT RETURN MY CALLS. I HAVE BEEN WAITING OVER TWO WEEKS TO GET THE TITLE SO NOT ONLY THEY SOLD ME A UNOPERATIVE VEHICLE THEY HAVEN'T TAKE THE TIME TO SEND THE TITLE. NOW IM SITTING DOWN HERE FRUSTRATED FOR TRUSTING THIS PEOPLE THAT OBVIUOSLY DON'T CARE. I'M CONTACTING BBB. More

Avoid this dealership at all costs. I understand that not all customers are happy all the time, but they tried to con my 80 plus year old mother. When I called them on it they still found a way to try to mak all customers are happy all the time, but they tried to con my 80 plus year old mother. When I called them on it they still found a way to try to make money they were not due on a lease. The sales mangager John Paul would not even call me back to discuss inspite of repeated calls. we may not always agree with a business but this business is unprofessional, and the worst. I just bought a new car from Lexus, and it was professional etc. The fact that there are no names of management posted on the website tells me either they don't care or are not proud of their business. More

first it took forevery to get a sale representative. second, they sold me a car with problems, they tryed to repair it twice and i still have the issue. now they say to me: "we cannot do anything, sorry second, they sold me a car with problems, they tryed to repair it twice and i still have the issue. now they say to me: "we cannot do anything, sorry". i try to call again but nobody now seem to work on my issue. DON'T BUY A CAR THERE More

BECAUSE THEY MAKE PROIMISES THET DON'T KEEP,TO MAKE ME ANOTHER KEY AND A MANUEL FOR THE FORD.THEY SELL CAR AND DON'T CARE ABOUT THE PERSON.I WILL NEVER GO THEY AND TELL MY FRIEND TO BUY A CAR FROM THEM.TH ANOTHER KEY AND A MANUEL FOR THE FORD.THEY SELL CAR AND DON'T CARE ABOUT THE PERSON.I WILL NEVER GO THEY AND TELL MY FRIEND TO BUY A CAR FROM THEM.THAT WHY CHINA IS KICKING OUR BUTTS.i wish people keeb they word like they use to do. More

Bought car Dec 20th, still waiting for mats to be delivered and when I call which I just did on Mar 7th they say I will check and get right back to you which they never do. This is not the first time delivered and when I call which I just did on Mar 7th they say I will check and get right back to you which they never do. This is not the first time I bought a new car but can tell you this is the first time I NEVER got a follow up call to see how everything was because once you leave their grounds they couldn't care less, but they keep telling you when you get the survey give them 100% why should we do that when they certainly do not give their all to the customer. More

We found a vehicle online and noted that it was a few dollars below what we had previously found in our extensive search of this particular vehicle (for good reason....see below). So we called the dealer dollars below what we had previously found in our extensive search of this particular vehicle (for good reason....see below). So we called the dealership and told them we would be traveling over two hours to visit the dealership and test drive the car. When we got there, the salesperson was pleasant, a tad arrogant, but somewhat pleasant. We test drove the car , liking the product and price. When we sat down to talk price, The fees started flying out of the woodwork. $800 for a certification fee, $800 for an accessory fee, $200 for a documentation fee and then after stating we weren't putting any money down, the quote had us paying $1000 out of pocket. And the price wasstill way out of our price range. TOTAL MISREPRESENTAION!!!! Just a goold ol case of bait and switch to get you on the lot. The salesman became visibly agitated with us and stuck out his hand arrogantly wanted us out. I have looked at vehicles at many other dealerships and received calls after the visit thanking me for coming in, nothing from this clown. I would suggest anyone thinking of buying a car from Lou Bachrodt Chevrolet to STAY AWAY!!!! More

Bought a vehicle that was promised to be fixed in paperwork, and was not fixed and was recommended to go to another shop to have it fixed because they could not fix it. The after market wheels were u paperwork, and was not fixed and was recommended to go to another shop to have it fixed because they could not fix it. The after market wheels were unbalanced and could not be fixed by the dealership even though they told me they could fix them, but encouraged me to make a service appointment at another time but to take the car home the same day. I stated I would pick up when ready. More