Lou Bachrodt Chevrolet Pompano Beach

Stay away from this dealership at all costs! They have a new system called docupad and it's impossible to follow the slick salesman (Peter Diniz) & his much worse finance manager, Matt Teal when They have a new system called docupad and it's impossible to follow the slick salesman (Peter Diniz) & his much worse finance manager, Matt Teal when running through the deal numbers. They refused to print out the sales contract on paper & did it only begrudgingly when I said I wouldn't sign . They tried to add on $5,000 in extras and when I caught them they gave me attitude! The worst is they tried to add on a $1,300 fee for paying cash! But far and away the worst employee is the sales manager, Adam Mahmoud, who takes the honor of being the worst car salesperson I have ever come across in my 40 + years of buying cars. His rudeness, unprofessionalism, and attitude are a fine example of the culture at Lou Bachrodt Pompano Beach. This dealership is a great place to recommend to your enemies! More

False advertisement, they added $3000 on the top of the price when I was ready to buy it price when I was ready to buy it More

Let me start by saying Kareen and the sales staff seem terrific and exceptional. With that being said that was the last and final experience my wife and I plan on ever having with Lou Bachrodt Chevrolet o terrific and exceptional. With that being said that was the last and final experience my wife and I plan on ever having with Lou Bachrodt Chevrolet of Pompano. To summarize, my wife and I were both in the market for new vehicles, she was looking for a BMW X5 and I was looking for a new LT Trail boss with the updated interior. After searching and leaving Braman BMW of Jupiter and looking at a beautiful X5 for her we decided to check out the White BMW X5 Lou Bachrodt Chevrolet had to offer since I was also in the market for a new Chevrolet. Unfortunately we barely even made it past the front door. Even though it was posted as available, on the lot, and priced well before I even got to mention I was looking at trading my new F150 we were told the X5 was available but the "GM" had it. At first I thought GM as in general motors so I was a bit confused, but that confusion was short lived when we were told it was actually the General Manager who took it home and decided to drive it for the weekend. When we asked to see the vehicle and for him to bring it in we were told we would have to wait until he is finished with the vehicle and he will bring it in Monday. Kareen was very sweet and took my number even though I told her we were no longer interested. Frustrated because my wife who is a Dermatology PA and I working in Offshore petroleum, with two children in the mix, have almost no time to really do much let alone drive an hour to see a vehicle posted and ready to be sold just to be told the General Manager took it home for his own pleasure. Even with that we decided to drive home and give the dealership one more chance to make it right. We asked Kareen if she could text her GM and ask him to bring the vehicle in the next day instead of Monday. She was extremely kind and considerate and said she would ask. She was told no so apparently the GM joy rides are more important than the customers that keep the doors open. It really shows where this dealership's priorities lie and how little they will go for potential customers. If they aren't even willing to bring a vehicle in they have listed for sale and available I can only imagine how little they would be willing to work for any of their customers on a deal that works for them. Extremely unprofessional and will be taking our business elsewhere. More

horrible. they just try to deceive yu to get deal for their advantage. Unfortunately they deceived me into a loan which is killing me . dont recommand this they just try to deceive yu to get deal for their advantage. Unfortunately they deceived me into a loan which is killing me . dont recommand this dealership at all. More

Posts extremely low price on vehicle, when I read the fine print by the time I get done with all the hidden fees, etc, etc, this $19,100 car ends up costing $23,000! Cars.com should not rate deals as "G fine print by the time I get done with all the hidden fees, etc, etc, this $19,100 car ends up costing $23,000! Cars.com should not rate deals as "Great" when they are using deceptive advertising. More

This dealership is the best. Their costumer service was amazing and we have gone in a few times until my car’s problem was fixed. I’ve been to many places to try to fix my car an Their costumer service was amazing and we have gone in a few times until my car’s problem was fixed. I’ve been to many places to try to fix my car and they haven’t been able to fix it. The man that helped me was Wayne Abrahams and he was great! More

She was amazing and very helpful and nice 😊 and made my car buying process very easy car buying process very easy More

My review was excellent. The agent work with me very well and professionally and help me with what I need. The agent work with me very well and professionally and help me with what I need. More

Just bought a truck here and everyone was super friendly and helpful. Ann-Marie was my sales person and she was great. The sales manager, Emil, and finance manager, Sami, we're super helpful and straightfor and helpful. Ann-Marie was my sales person and she was great. The sales manager, Emil, and finance manager, Sami, we're super helpful and straightforward. Would recommend them. More

I tried to contact them 3 times and never heard back from them. I moved on. them. I moved on. More