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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
889 Reviews

889 Reviews of Lou Bachrodt Chevrolet - Service Center

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April 27, 2021

Never disappoints, this is why I continue to service my Tahoe at this dealership. Thank you so much for your help and customer service. Appreciated. More

by DESTRELLA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo
Apr 28, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. We are happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything we can do to help with your Chevrolet driving experience in the future, we are all here for you! Thanks again for everything! Have a great day and please be safe out there

February 26, 2021

I am on my 3rd Bachrodt Mazda, my granddaughter loves her Mazda 5. Ken Vigo, our salesperson, is the most knowledgeable Mazda man ever. Their service department makes oil changes fast and easy with appoint More

by Marykewing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vigo, Judy Perry, Lincoln in service
Apr 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Ken Vigo, we are very happy he is on our team, he is the best!!!! Wow, 3 Mazda's purchased with us! We appreciate you and your business and thank you very much for taking the time out of your day to review us on Dealer Rater! Please stay safe out there!!!

February 26, 2021

Had an issue that was not repaired correctly at a different dealer. Went in and spoke with Ed Mendez. He took the time to listen and understand my concerns. I left my car that morning and it was read More

by bofusric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mendez
January 21, 2021

I always get excellent service from the dealership, whether it is leasing a care or bringing it in for service. They are always very accommodating. More

by fredshar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
January 14, 2021

Excellent experience every time i go there!Staff is Excellent experience every time i go there! Staff is courtesy, quotes are almost to the dollar. Work is superb My car comes out cleaner then it wen More

by dukesdad1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
December 09, 2020

In Coconut Creek, this is The worst service department ever! They NEVER call you back. They can’t fix anything right the first time. Don’t bother making an appointment because even a simple oil change More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of them
November 23, 2020

The Lou Bachrodt service dept has been extremely professionai , very quick and with no hassles on taking care of my 2020 Camaro LT1 warranty work thank you More

by ford.john71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
August 12, 2020

Fast and efficient while making my appointment. Very sweet. Everytime I call the service department is helpful always. They are very caring too and good. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Dominique
April 24, 2020

These service people are liars and thieves they quote you one price then up charge you stay away from them at all cost tay away More

by pepito813
Recommend Dealer
No
Employees Worked With
Cordero
January 30, 2020

Very disappointed in the service department, not much customer service to speak of. Everyone seems to be scrambled and no one really knows what's going on. The final answer from customer service was "I d More

by 9mmivy
Recommend Dealer
No
Employees Worked With
Service agents
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