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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

4.2
850 Reviews

850 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 09, 2021

Although I’ve had bad experiences in the past, this time was smooth. The waiting area was comfortable and Chris was very helpful and friendly. More

by TORI.MICHELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Tori, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience this time with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 09, 2021

The only person I dealt with was the service person who took my car. They did the oil chance in a timely manner. I was supposed to see Sam, but I never did. I guess I didn't have to. More

by CLEVELANDJOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 08, 2021

Chris was excellent. Thank you In and out in the estimated time. Everything went smoothly. Would definitely recommend getting car serviced there and having Chris as service rep. More

by RSPALLINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 06, 2021

Chris is always helpful and a pleasure to work with. Had an issue with my truck after oil change, Chris took my truck back in and fixed it in about an hour! More

by TDEMARCO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 06, 2021

As usual, the service was excellent and on time. Special thanks to Camilo for always doing his best to deliver a good service with enthusiasm. More

by Douglas Castillo
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Doug, And as usual, we are thanking you very much for your business and also for taking the time out of your day to review us and Camilo! We love having Camilo on our team, he certainly has made a big impact, since the day he started with us! Thank you again Doug and have a fabulous weekend! Stay safe out there!!!

May 06, 2021

I am pleased with almost everything. Chris, the mechanic, always give great service on my truck. I have used him for years. Sam and Matt in service always go the extra mile. My only complaint this time was h More

by MCDANIEL7063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, in service
May 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Mr. McDaniel, Thank you very much for your continued business over the years, we appreciate you! Additionally, I’d like to thank you for taking the time to review us on DealerRater and for giving us such a great score and review! It means so much to us when we receive positive comments from our customers about our employees, and we are glad to hear about Chris, Sam and Matt, we are very fortunate to have them all on our team!!! Please note that if there is anything we can do to help with your Chevrolet driving experience in the future. We are ALL here for you! Sorry about the high labor cost this time!! Remind Chris the next time you are here...ok? Thanks again for everything! Have a great safe day!

May 04, 2021

Chris was very professional and attended to my car’s issues quickly and adequately. I am very pleased with his courtesy and I will ask for him next time. This was my first experience at this dealership More

by RonnieLbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ronnie, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 04, 2021

Sam was very good very customer oriented.He took care of my situation Unlike the last time I was there I had a bad experience.thanks to Sam I’ll keep on coming..Thank you!! More

by A_VELUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 03, 2021

Excelente!!!I've received a great service, eficient, and Excelente!!! I've received a great service, eficient, and on time. From the moment I arrived until the moment I left home, the experience was amazin More

by GGR172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 03, 2021

everything's fine no problems service manager was great everything's fine no problems service manager was great and courteous and I will come back there for service like I always do so see you soon More

by BARBARA.WRIGHT.FLORIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Barbara, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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