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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

4.2
850 Reviews

850 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 22, 2021

Camilo was fantastic as always. He's got a knack for making a customer feel valued. Don't let him feel unrecognized for his performance. More

by KVANATTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 21, 2021

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by MRSPOLIESTHER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 20, 2021

The worse service ever. I brought my car in because a message came on saying stabilitrek. And my car needed an aligment the first time. When i came to pick it up as i was driving away, all the codes came More

by CARLSID184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Sir, We are very sorry you feel this way! Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for leaving feedback. Please reach out to us at (954) 247-5245 so we may identify ways to improve your experience.

May 17, 2021

Awesome service my service guy was profesional and efficient !! Sorry don’t remember his name !! He too the time yo listen to my concern with a smell on the card and recommended and air filter clean s More

by WALTERCYNTHIA43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 17, 2021

APPOINTMENT AND WAITING TIME IS ALWAYS ACCURATE GREAT CUSTOMER SERVICE AND WILLING TO ANSWER ANY QUESTIONS, GIVE ADVICE, AND OPTIONS. #1 LOCATION RECOMMENDED GREAT JOB DAVID AND STAFF More

by THOSHAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good \experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 13, 2021

Excellent customer service. Advisor was very informed. Communication was clear and positive. Advisor was very helpful with delivery of vehicle including when pickup was needed after hours. More

by NICHEATHERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 13, 2021

The service was pretty good and did not have to wait much longer than expected but too much time with spent on me signing up for Onstar. More

by NATEBJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience! Sorry about the time with ONSTAR! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 12, 2021

Prompt service but prices to high. Almost $200.00 for an oil change and tires balanced. I can’t afford those prices and most likely will not be back More

by Verydisatifiedcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your review. We do use synthetic oil, that would bring the price up on that.We are sorry to lose your business. We do offer coupons through emails. Are you on file with us? That would certainly help with bringing the costs down.

May 11, 2021

I do appreciate the urgency in which my issue was handled. AItought that the part was not in stock it sure came at a timely manner. I received a 'loner' car on the very last day the repairs were to t More

by Socalover12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
May 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 11, 2021

Always a pleasure with service and with an organized appt set up for pre paid oil changes. Keep up your good customer service. Thank you. More

by KWH814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter, Priscilla Macias
May 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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