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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.1
856 Reviews
Call Service Center (954) 597-5902

856 Reviews of Lou Bachrodt Chevrolet - Service Center

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June 11, 2021

Excellent service every time I go there. Dave listens to my concerns and address and issue. I would definitely recommend to go there. i am very happy with my service advisor! More

by rageous10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 09, 2021

The customer service was excellent. The service was completed quickly and the vehicle was clean when I picked it up. Service advisor Matthew was very good. Thanks More

by JKAY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
Report | Print
Jun 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet/Mazda Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe

June 09, 2021

I've been a service customer for more than 20 years. The service has always been smooth, quick, efficient and friendly. My service advisor, David Hirsch, is always very helpful and keeps me updated. More

by JFGREENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mr. Greenberg, WOW! Thank you very much for your loyalty and continued business over the last 20 years!!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 07, 2021

Great service. Dave is knowledgeable and helpful in maintenance snd repair work. He is always prompt with scheduled service work. Trustworthy and dependable and considerate. More

by Carolyn Duper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi Carolyn, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 30, 2021

Yes, car wash was not good this time. Windows were very blurry, couldn’t see thru film left on the windows.This was not the normal car wash More

by CEEGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are so sorry our car wash did not get your windows and car properly cleaned! We appreciate your business and thank you for taking the time to review us on DealerRater! Please come back when it is convenient for you and we will gladly run it through again!!

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Hello, We are so sorry our car wash did not get your windows and car properly cleaned! We appreciate your business and thank you for taking the time to review us on DealerRater! Please come back when it is convenient for you and we will gladly run it through again!!

May 26, 2021

Your place sucks. Incompetant people , rude, arrogant and ignorant people works there. They could not fixed the problem with my car. I will never go back to this place again. A bunch of arrogant workers who More

by REDCATMURIELHAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mariusz "MD" Danczuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike forgot last name, Renee Smith, an Australian guy who did all my paper work, was transferred to another place. Should have been fired for fraud on my billing.
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May 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

Jun 01, 2021 -

REDCATMURIELHAWSON responded

The last car that I bought at Lou Bachtrod was a Maxda cx5 that I brought to the coconut dealer and the workers could not find the problem after many attempt s. They kept the car,which I think that it is still rotting in your lot, and sold me this chevrolet equinox who also have a problem that your people might be able to find if they keep the car for two days.. i asked for to loan me a car for these two days and the guy said no we cannot do that. Real top service and very good accomadation for a customer who bought 5 cars at lou ,s place. Yes your place sucks. I WILL TRY ANOTHER DEALER SOMEPLACE ELSE AND SEE WHAT HAPPENS, But at the end, I know that you will have to take this car back, just like the last one, and give me a new one.

May 22, 2021

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by MRSPOLIESTHER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 22, 2021

Camilo was fantastic as always. He's got a knack for making a customer feel valued. Don't let him feel unrecognized for his performance. More

by KVANATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

May 20, 2021

The worse service ever. I brought my car in because a message came on saying stabilitrek. And my car needed an aligment the first time. When i came to pick it up as i was driving away, all the codes came More

by CARLSID184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Sir, We are very sorry you feel this way! Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for leaving feedback. Please reach out to us at (954) 247-5245 so we may identify ways to improve your experience.

May 17, 2021

Awesome service my service guy was profesional and efficient !! Sorry don’t remember his name !! He too the time yo listen to my concern with a smell on the card and recommended and air filter clean s More

by WALTERCYNTHIA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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