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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.1
856 Reviews

856 Reviews of Lou Bachrodt Chevrolet - Service Center

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June 24, 2021

Great service department. Recommend David to anyone service your car or truck at Lou Bachrodt. You will not be sorry great staff friendly people and a car wash More

by Cindyisaacs57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cindy, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 21, 2021

The virtual (phone) encounters are consistently pleasant; the face to face interpersonal interactions need improvement. More

by TMA0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo O'Campo, Kuwayne Clarke
Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for reviewing us on DealerRater! Though we strive for 100 satisfaction, sometimes we do fall short. Thank you for letting us know what we do right, as well as where we need to improve! We appreciate you and your business!!

June 18, 2021

My wife Took our Silverado to Mathew Gonsalves in Coconut Creek for a recall on the air bags. she said he was very courteous and professional. Thank you for treating with respect. She said she never minds go More

by NYJET19540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 17, 2021

Took my GMC truck to see Mathew Gonsalves and he was super professional in communication about what was going on and punctual. Will continue to take my truck due to the awesome service experience. More

by aefrancia90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 17, 2021

Everything went as expected I met with the porter and he set my oil change up with David. The car was ready when they said it would be More

by syd08354
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 16, 2021

The service was excellent and duration for the oil change and rotation, etc. for the vehicle was just right, great service, thank you. That’s all folks! More

by LISVAZ0725
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Aug 12, 2021 -

LISVAZ0725 responded

You are welcomed.

June 16, 2021

Always a pleasure to work with Chris! He is always attentive, friendly and goes above and beyond to communicate any services that my vehicle needs. More

by scoghill716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo, Chris Potter
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 14, 2021

Excellent Job!! Very professional people !! Camilo was very professional. My car was ready on time and in perfect condition ! I was so happy with the results More

by Ojeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilo O'Campo
Jun 14, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Camilo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay s

June 14, 2021

Upon arrival my advisor Matt was great!!He made me feel Upon arrival my advisor Matt was great!! He made me feel comfortable about my experience and addressed my needs. He was very informative and knowled More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Betty, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 11, 2021

Chris was nice and got me out of there faster than I thought. I was very happy with my experience. Will only use him when I return More

by srg0219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Jun 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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