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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.1
856 Reviews

856 Reviews of Lou Bachrodt Chevrolet - Service Center

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July 02, 2021

I love the service ,but I am used to have my car washed after and yesterday they didn’t it,maybe because of the rain More

by CASSIARCASTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! Sorry they didn't wash your car in the rain? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 02, 2021

David Hirsch is the best. He should be your service director. Perfect CSI for David. Always goes above and behind for his guests. More

by 2018z06Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen and David are awesome , Stephen Christie
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our David, we are fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 02, 2021

Was welcomed upon arrival. Service advisor went over pricing and explained what I needed for this visit. Car was ready within allotted time. Checkout fast and easy. More

by jrwestle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 01, 2021

David was very helpful, courteous and professional. My service was completed promptly and I was very happy with David’s service. I will always ask for David from now on. More

by colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Colleen, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 30, 2021

Your team is always professional and courteous! Because of the quality of work, I feel confident every time I bring my car in for maintenance. More

by SKYUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 30, 2021

Its always a pleasure to come at Lou Bachrodt service. More

by FORNAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 30, 2021

Best service by Camilo. I definitely recommend .Thank you Camilo . More

by ismailseylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Eroglu, Erman Ayhan, Camilo O'Campo
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Matthew did a great job of getting my Equinox oil change and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. More

by WOODBOB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Horrible customer service. Waited an unacceptable amount of time for an oil change. Never received a phone call when my vehicle was ready to be picked up More

by JSTURGES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : No clue. Was made an appointment with an employee that wasn’t even working that day
Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We do care very much! We are listening and thank you for letting us know. We will certainly work on this issue!

June 29, 2021

Without an appointment, my service was completed within 30 minutes; prior appoints required my vehicle to be in service for 3-4 hours which I found interesting. -Oil Change/Air and Cabin Filter/ Tire More

by JASON.NEGRON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jason, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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