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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

4.2
852 Reviews
Call Service Center (954) 597-5902

852 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
June 30, 2021

Your team is always professional and courteous! Because of the quality of work, I feel confident every time I bring my car in for maintenance. More

by SKYUV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 30, 2021

Best service by Camilo. I definitely recommend .Thank you Camilo . More

by ismailseylan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Eroglu, Erman Ayhan, Camilo O'Campo
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Always have a good experience when having my car serviced. More

by avid2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Matthew did a great job of getting my Equinox oil change and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. More

by WOODBOB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Attentive, informative. Christ and Eddie always do great every time. More

by BURGOSMATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Great experience. 20 minutes for service maintenance appointment for tire rotation and oil change. And the best part was that it was covered by my warranty! More

by CMGFLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Without an appointment, my service was completed within 30 minutes; prior appoints required my vehicle to be in service for 3-4 hours which I found interesting. -Oil Change/Air and Cabin Filter/ Tire More

by JASON.NEGRON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jason, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 29, 2021

Horrible customer service. Waited an unacceptable amount of time for an oil change. Never received a phone call when my vehicle was ready to be picked up More

by JSTURGES33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
Other Employees : No clue. Was made an appointment with an employee that wasn’t even working that day
Report | Print
Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We do care very much! We are listening and thank you for letting us know. We will certainly work on this issue!

Helpful
June 29, 2021

Its always a pleasure to come at Lou Bachrodt service. More

by FORNAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Helpful
June 27, 2021

Not easy to set appointment. Left hanging when car was Not easy to set appointment. Left hanging when car was ready. Nobody cared. More

by DDB822
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hirsch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We do care very much! We are listening and thank you for letting us know. We will certainly work on this issue!

Jul 06, 2021 -

DDB822 responded

You all only seem to have your automated responses to anything anyone states. Try having a human being respond and really do something to improve.

Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We do care, we are human, we read and answer each and every review individually. They may have some of the same wording but they are all answered by one person. As far as the appointment setting are you doing this on line or calling in? Better yet please call me directly at 954-247-5245. I am here Mon. thru Fri. 7:00 a.m. till 3:00 p.m. I would like to be able to answer any questions you have and take personal care of you. I am sorry that your service advisor did not let you know your car was ready!! I do care. Please just ask for Judy

Helpful
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