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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 05, 2021

Chris Potter is very attentive to detail and wonderful to deal with. Highly recommend as an adviser. More

by REMEALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Chris went so well! We are very fortunate and excited to have him on our team!!!!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater! Be safe out there!!

October 05, 2021

Appointment was made and vehicle was serviced as requested using the prepaid vehicle maintenance plan. However, it looks like the rates are going up. More

by sbures
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe! Sorry about the pricing increase! We do appreciate you and your business!!

October 05, 2021

Took very long. My car needed a part that was ordered 2 months ago and nobody ever contacted me. When I got to my oil change apt I had to ask them about the part. Still not done, another part has been orde More

by LUCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hirsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lucia, I am so sorry it took so long to not get your part. It seems everything is running low or totally out of stock! You should not have had to ask about your part again!! I will follow up as well. Lucia, you and your business are very important to us and we apologize for all the inconvenience this has caused you!

October 02, 2021

Amazing professionalism an amazing team of guys. Repairs were done quickly had my car back in a few days. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pete, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 02, 2021

Had an oil change scheduled for 1:30 took care of me fight on sat in the lounge and the service tec came in at 2:00 oil change & rotations of tires WOW More

by Sam Randazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Sam, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 01, 2021

Very well pleased staff was helpful and. Very courteous Very well pleased staff was helpful and. Very courteous especially the man who greeted me. More

by pagejoy
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 01, 2021

It was good service but I was given incorrect times of how long it would take to fix my vehicle. If they had followed up with an updated time I would have given five stars. More

by vanguardforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your review! We will try harder next time!!! We appreciate you and your business.

September 30, 2021

Chris, the service advisor is AWESOME. I would recommend this dealership very highly. Quality work on my car whenever I've taken it in for service. More

by ladulcevidaarab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 01, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet Service Center! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Chris went so well! We are very fortunate and excited to have him on our team!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

Oct 01, 2021 -

ladulcevidaarab responded

No worries. You're very welcome. Just being honest

September 30, 2021

Sam was super helpful and these are the extra fifteen words this survey is asking me to write! More

by JRDEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet Service Center! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Sam went so well! We are very fortunate to have him on our team!!! Sorry about the long survey! We truly appreciate your business and for sharing your thoughts with us and DealerRater

September 29, 2021

Tires rotation was not performed as promised by the person responsible for my chevy colorado More

by EDENHADDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
Report | Print
Sep 30, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, I am sorry that your tire rotation was not preformed as promised. I will look into this and have the service adviser give you a call. You and your business are very important to us.

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