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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 10, 2021

They were very accommodating and thorough. Fairly good customer service. Would be nice if the service came with a wash. More

by Sommer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Sommer, Thank you for taking the time to review us on DealerRater! Sorry we did not wash your car! The porters are supposed to run all vehicles through the wash! We will do better next time! We appreciate you and your business.

October 10, 2021

Sam is amazing!!!!!!He makes sure he takes care of all Sam is amazing!!!!!! He makes sure he takes care of all my needs as a customer More

by D_dalesandro73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team, we think he is amazing too! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 09, 2021

Service was a pleasure, everything was handled in a short time. I recently moved here and was surprised by the professional manner and timely seevice More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

James, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 09, 2021

My only problem with service this time is that it took three hours to get the oil changed and tires rotated. This was very frustrating. More

by WANDA.SHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Wanda, We are very sorry that it took so long for the service on your Chevrolet! We are working on this. We do appreciate your business and you taking the time to review us on DealerRater!

October 09, 2021

Good work. Great service from Chris. Appreciated honesty on what was needed for my camaro More

by GEOHHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team and think he is the best too! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 09, 2021

Service guy was very helpful and was clear about the issue and how to resolve. More

by Mb123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 07, 2021

Service was fine but the price of a new key was too much much. Ty More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Janet, Thank you for your review on DealerRater! Yes, those key fabs are very pricey. We appreciate you and your business!

October 07, 2021

Brought 2 Chevys in for oil change service,and advisor Brought 2 Chevys in for oil change service, and advisor Chris P is excellent. My only small issue i have is a simple one, regarding the techs. Almos More

by Egar61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our Chris went so well! We are very fortunate to have him on our team! Sorry about the air pressure problem! I will mention this to Chris and the techs. Thank you for letting us know!!! We truly appreciate you bringing in two truck for service and for sharing your thoughts with us and DealerRater.

Oct 08, 2021 -

Egar61 responded

Hello, Yes, I do want to reiterate that Chris went above and beyond, and I wasn’t going to bring this small thing up, but like I said it’s a minor annoyance. EG

October 07, 2021

Service is wonderful, I went to fix my car I did not know the problem, they diagnostic it and they fixed the problem. Nice job… More

by FELISME45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 06, 2021

Yesterday was my first time there, but what saw was very impressive. Will return there again More

by bernardbutler1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember person’s name
Oct 06, 2021 -

bernardbutler1103 responded

Review Eli’s correct

Oct 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bernard, Thank you very much for your kind words. We are here when you need us!!!

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