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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 24, 2021

Excellent service & customer service, Matthew (Matt) Service Writer a credit to your dealerships management. Would recommend this dealership from sales to service, a pleasure. More

by ROLYREY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 22, 2021

Great customer service. Vehicle was repaired in a timely fashion. It was a great experience. More

by chadh38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us. Please stay safe!!

October 22, 2021

Overall, pleased with the service. I dropped my vehicle off and got it back in the same day.. the communication throughout the day could have been better but I feel all my issues were addressed. More

by Jwendell79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We will work on the communication part!! We truly appreciate your business and for sharing your thoughts with us. Please stay safe!!

October 22, 2021

Outstanding customer service by Chris. The service was provided in a timely manner. Thank you… More

by RBAEZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevy! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Chris went so well! We are very fortunate and excited he is on our team. We truly appreciate your business and for sharing your thoughts with us and DealerRater!

October 22, 2021

Always can trust the 5 star mechanics that preform the repairs on my vehicles and use quality parts. More

by Clovergreen2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 22, 2021 -

Clovergreen2000 responded

Thanks guys for all the good work you guys do on all my vehicles

Oct 22, 2021 -

Clovergreen2000 responded

Thanks

Oct 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 21, 2021

The worst experience ever. The advisor was so unprofessional and he was so rude with my wife More

by RICARDOAOSPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ricardo, I am very sorry to hear this!!! Would you like to speak with the service manager? We appreciate you and your business and apologize for any issues you and your wife had while at our service department!!

October 21, 2021

This review is for Chris who was an excellentAdvisor This review is for Chris who was an excellent Advisor Very nice, and professional. Totally opposite from David which is next to his office who is rud More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Oct 21, 2021 -

Stella responded

This review is for Chris who was an excellent Advisor Very nice, and professional. Totally opposite from David which is next to his office who is rude unprofessional and he let me wait outside and ignoring me. David -1 star and Chris 5+ stars

Oct 22, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Stella, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 20, 2021

Chris is a great service rep and a delight to work with. On time with a smile More

by Robertsmither
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Robert, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 20, 2021

Excellent mechanical work. Highly effective, efficient, and knowledgeable treatment! The car run & operate like a new one. Most, family atmosphere. More

by MOSHEHOFFMAN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Moshe, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

October 20, 2021

Everyone was a great help and professional. I was pleased that my vehicle was done 10 minutes earlier than the time I was given and this allowed me to get some errands done. More

by Bman98007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Oct 21, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, many thanks for taking the time to rate your customer experience with us here at Lou Bachrodt Chevrolet/Mazda Coconut Creek! We love to see such great feedback! Kindest regards.

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