Lou Bachrodt Chevrolet - Service Center

First of all . . I was early for scheduled appointment. My service advisor Sam greeted me within a few minutes .. told me he was process the service immediately.. . I was early for scheduled appointment. My service advisor Sam greeted me within a few minutes .. told me he was process the service immediately.. The service was completely within a timely manner. More

Service was quick and the staff is so friendly. Thanks Sam from service and Renée and Jason from sales! Thanks Sam from service and Renée and Jason from sales! More

Matt was an awesome rep most patience person I've met & pleasure to work with pleasure to work with More

Made an appointment with Brandon He was right on time and respectful . I was having transmission issues which he quickly had an idea of the problem and diagnosed what the tech would be looking for. Car w and respectful . I was having transmission issues which he quickly had an idea of the problem and diagnosed what the tech would be looking for. Car was fixed on time and I was underway. More

If I could give a zero I would it was the worst service I’ve ever received at Lou Backroad Chevrolet. I waited two hours for oil change when people that came in to get their brakes fixed and other issues w I’ve ever received at Lou Backroad Chevrolet. I waited two hours for oil change when people that came in to get their brakes fixed and other issues were leaving before me and they had arrived after me I never was able to sign off on any of the information I also asked for them to check on the recall for the wiper blades and he said oh no there’s no recall yet I received an email and a letter in the mail the next day it was also left outside not offered any water or any kind of service whatsoever after I went in and I could see that my car was still hanging and they weren’t doing anything yet I will never go back to Lou Backroad Chevrolet and they never will get service or but I will never buy another car from them ever again More

Always great customer service. Always take care of us and don't push unneeded services. Always take care of us and don't push unneeded services. More

Great service Everyone very helpful and informative Treat me very well Honest estimates thank you Treat me very well Honest estimates thank you More

Fast service and everything seems to be in order. My contact person took care of it all.. My contact person took care of it all.. More

Took my 2015 Chevy traverse for an oil change, after waiting for an hour, was called by service adviser saying that they could not do the oil change because I had an extensive oil leak, they showed me t waiting for an hour, was called by service adviser saying that they could not do the oil change because I had an extensive oil leak, they showed me the undercarriage wet with oil, told I had to bring the car for a serious investigation.I took the car for another mechanic, he change the oil filter and the problem was solved. More

Service lacks interaction with the service advisor. I felt kind of lost not really knowing what was going on. Also took way to long as a waiter I felt kind of lost not really knowing what was going on. Also took way to long as a waiter More