Lou Bachrodt Chevrolet - Service Center

Sam the service advisor Was not very helpful and provided information about the vehicle he kind of gave poor information when I asked a questions and he was Fairy rude and disrespectful information about the vehicle he kind of gave poor information when I asked a questions and he was Fairy rude and disrespectful More

Friendly staff affordable prices for my oil change, tire rotation and car wash great no extra stop which is great for my busy schedule, I also needed a part for my husband's impala and was able to get the r rotation and car wash great no extra stop which is great for my busy schedule, I also needed a part for my husband's impala and was able to get the right prices and information thanks to Steve and will in the parts store connected to the lobby, bachrodt care is definitely worth it More

Took my vehicle right in and repaired it in lest then 30 minutes. The technician found another problem when he fixed the original problem and ordered the parts then minutes. The technician found another problem when he fixed the original problem and ordered the parts then More

I always enjoy taking my car to Lou Bachrodt Service . There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is There’s so much better and well organize than other dealerships. They tell me how much I have to pay give me a good estimate. Always on time. Sam is my service manager and gives straight advise on. What needs to be done. More

Diagnostic services are ridiculously expensive.Frank in Diagnostic services are ridiculously expensive. Frank in the Service Dept was great. Thorough and responsive. Diagnostic services are ridiculously expensive. Frank in the Service Dept was great. Thorough and responsive. More

Excellent service considering out at Lou Bacrodt-Matthew Gonsalves had some messages I had been getting as the engine started from the battery. Sensed out the battery was low in power,so he put in a much p Gonsalves had some messages I had been getting as the engine started from the battery. Sensed out the battery was low in power,so he put in a much powerful battery. Now I don't have that trouble and my entire car seems to function better! More

Great service with advisor Brandon & helpful with maintenance & vehicle concerns 👌 Thanks for the recent service ! maintenance & vehicle concerns 👌 Thanks for the recent service ! More

I brought my truck in for a check engine light. For the second time in less than a year an exhaust vent solenoid needed replacing. I asked that the issue be looked into further as to why they keep failing. second time in less than a year an exhaust vent solenoid needed replacing. I asked that the issue be looked into further as to why they keep failing. Was told that there was likely no deeper issue and it just needed to be replaced. Matt my advisor was a relatively poor communicator. Initially dropped my vehicle on a Saturday. Part had to be ordered. When I returned later that day, he didn't remember who I was or any of our conversation from that morning. I had also asked for a quote on tires when dripping the car and again when he called me to pick it up. It was never done. Was supposed to hear back from Matt "Tuesday or Wednesday at the latest.". I called on Thursday after not hearing if the part had arrived. I brought the truck back the Saturday to have the part replaced. After it was completed Matt gave my key and I went to my truck. The check engine light was still on. So a tech drove the truck out front with the light obviously still on and never thought that was a problem. Matt drove the truck to the back, brought it out a few minutes later and told me the old code just had to be cleared. The light was off. Drove home fine. When I started the truck again later that day, the light was back and has been on since. Now scheduled with a different dealer for a proper diagnosis and fix. Will not be returning to Lou Bachrodt. More

Always polite & quick with the service. Always mention deals going on that save me money deals going on that save me money More

This dealership has shown how much it values it’s customers. The employees are incredibly kind and everyone shows care and respect. customers. The employees are incredibly kind and everyone shows care and respect. More