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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

Sort by
November 30, 2021

Very nice, knowledge and professional staff, I have use that dealer for more than 15 years More

by JESDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us for the last 15 years!!!Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

November 30, 2021

Sam Mercado was very professional and caring. An asset Sam Mercado was very professional and caring. An asset to your company. First good service advisor since Casey. More

by butlers0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Lou Bachrodt Chevrolet is always there for me. Any time I have a problem with my vehicle, it is solved quickly and efficiently. It just takes a quick phone call. More

by drgimbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Excellent service and personnel. Very accommodating and informative. I have had many cars from here and always come back for these reasons. More

by ESDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

November 28, 2021

They were very attentive and got my car right in for service. They went over the recommendations for my next service when I picked it up all washed and ready to go. No waiting at all! More

by MJJBAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 28, 2021

Not sure if the technician is expected to check all fluids during the oil change but that definitely didn’t occur More

by dcnyer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

Dec 07, 2021 -

dcnyer8 responded

Especially disappointed as I paid for 3- oil change maintenance for future use; now I’m very skeptical

November 28, 2021

Everybody at the dealership was friendly. Service was quick and as promised. Will be returning for my oil changes. More

by s4champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 24, 2021

Very, very pleased with the service and efficiency of the personnel. Was in and out in less than 40 minutes More

by ABELARDODELRIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benvanuto
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Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 23, 2021

Prompt, Courteous and Professional service, Your only Prompt, Courteous and Professional service, Your only getting 5 words because I’m not good at writing reviews 😎 More

by KARLK0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 23, 2021

They did a great job handling my air bag recall on my 2013 Silverado and oil change! More

by DannyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Danny, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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