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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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January 13, 2022

They greet you when arriving for service. They treat your needs as a priority for them to take care of the problem. They have a very comfortable waiting area if you decide to wait. They also offer courtesy r More

by Ilovemyjeep2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello!! Thank you so very much for your kind words!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 12, 2022

My service advisor helped me feel like I was a valued customer and I’m very happy with my service More

by joshb0122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Jan 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Josh, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 12, 2022

My prior service experience was poor, but this time everything was done right and Matt was awesome. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pete, Thank you for coming back and letting us give you better service!!! We appreciate you and your business very much!!Y our satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek. Thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 12, 2022

Sam was professional and completed the work as discussed. The service department was clean and everyone was helpful. More

by SPEEDRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Jan 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 11, 2022

Great installation, services adviser needs more customer service knowledge. They are to rude during my last visit. More

by GENERALSEC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Wise
4.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us what we did wrong! I am very sorry if the service advisor was rude to you!! We will speak with him and try to do a better job for you next time! We appreciate you and your business!!

January 10, 2022

Great service, not a long wait, clean waiting area, service person was very helpful and nice. More

by gcashier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Stephen Christie
Jan 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 09, 2022

Prompt and efficient..The advisor was helpful at resolving the problem in a timy manner.. More

by CHRISB771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Chris, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello,

January 09, 2022

Great customer service by Samuel. I will be returning for future repairs. Thank you again! More

by lequishiajimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lequishia, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Samuel, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello,

January 09, 2022

As always, the service department is wonderful. Upon arrival, my service advisor, Frank was equally wonderful. Before my car was taken for service, Frank has already did a walk through of my vehicle and More

by tru.roundtree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Jan 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello,

January 08, 2022

Service department was very accommodating, friendly, and helpful. The gentleman in the office, Chris, explained everything that needed done and why. He also was able to acquire a third tire when only 2 were More

by UPDEHILL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Jan 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello,

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