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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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January 15, 2022

Broke my steering wheel, and instead of saying something or doing anything reasonable about it, someone thought it would be a good idea to wrap it in electrical tape. That’s right, electrical take wrapped a More

by jeblasbalg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Uncertain
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, We want to help, however you did not state your name or who you worked with!! Please let us know, so we can help you with this problem.

Jan 17, 2022 -

jeblasbalg responded

My contact at VIP Auto got a call today and says they are working to rectify the problem. I will wait to see how that goes before following up. If they replace the steering wheel is a timely manner, I will delete this review.

January 15, 2022

Matthew is an excellent service writer. He was very helpful and very responsive. I will try to use him for all of my chevy needs. More

by Markd747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Mark, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 14, 2022

The backup camera on my truck stopped working. Matt was able to work with the tech to diagnose and repair the problem . It took time to get the parts. Thank you More

by Seatrailblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 14, 2022

Service Advisor Chris Potter is always great. He’s always real and explains everything fully. Thanks Chris More

by Garyb1270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
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Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

GARY, Thank you for your business and loyalty to us and Chris Potter. We are VERY fortunate to have him on our team!!

January 14, 2022

They are always very nice, and my advisor, Mr Potter was very knowledgeable. I will keep coming here More

by HOWANITZR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 14, 2022

Hi car dropped off.Wednesday night so it would be there in the morning and they were excellent in completing the work accurately and before expected More

by fredp0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Fred, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

January 13, 2022

The best. I've been using them for 10 years, and will continue to do so. More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 13, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Max!!! Wow thank you so very much for your loyalty to us 10 years!!!!!! Thank you!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 13, 2022

Never disappointed with any service work. Advisor walks you through everything and points out your recommendation. Great locaion More

by GLM0808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 13, 2022

Excellent experience from calling for appointment to getting checked in to great service. Thank you BRANDON. Thank you Lou B. 👍 More

by MARTYNIAK.BILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 13, 2022

Vehicle service center is outstanding… easy breezy and managed well… very pleased with the customer service More

by PQuail331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
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Jan 14, 2022 -

PQuail331 responded

Love the service center and management!!!! 5 Star service

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