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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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January 30, 2022

I have shopped at this dealership for the last 20 years and have nothing but great relationships. 5 trucks bought. More

by KSSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Report | Print
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to thank you for being such a good loyal 20 year customer customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent to you! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself

January 30, 2022

Best service ever resolved my issue in no time, they were prompt and the customer service was great. More

by VPAPPLIANCEREPAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie
Report | Print
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 28, 2022

I always take my car to Lou Bachrodt. They treat me very well. They always to the highest quality work. They are extremely trustworthy. I am thrilled with the work they did on my car. More

by babsaponte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of you r day to review us on DealerRater.

January 28, 2022

Terrible service every time. Made an appointment for an engine issue for 11am and my car was not even looked at the entire day and the service rep was unreachable. I will never come back here again for se More

by candygirl1331
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter, JAY HILL
Report | Print
Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

January 27, 2022

Horrible service dept. experience. Multiple visits for the same issues and after months of failed attempts, finally told me they don't know how to fix it. Do not recommend! More

by Jesskess389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jess, Michael, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

January 27, 2022

The service was professional and exceeded my expectations. My wife and I have both our vehicles serviced here for the past ten years with only great experiences. More

by MATTINGLYKEELEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 27, 2022

Pleasantly surprised by the value of your services. I was skeptical about dealership service but you changed my mind. More

by PLSHEA115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
Report | Print
Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience and we were able to take care of you! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater.

January 27, 2022

Thank you for the positive experience. Lou Bachrodt Thank you for the positive experience. Lou Bachrodt Customer for over 15 years. We will be back! More

by vgcip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Jan 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi!!!! I just wanted to thank you for being such a good loyal customer to GM and to us for the last 15 years!!!! Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and now this DealerRater review!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

January 26, 2022

Friendly service of my vehicle with a quick turnaround. No extra waiting around upon arrival. More

by MICHAELCIACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michael, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

January 25, 2022

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the More

by corastriggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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