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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 23, 2022

Very good service on time and service gentleman Matt was very pleasant and efficient thanks More

by jmary43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 23, 2022

Timely attention to details, very personal and professional. No surprises in a busy turnaround, tow hours to get an oil change is quite common these days at dealerships. More

by Directorgfusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 22, 2022

Great service. ...Sam did an excellent job of dealing with my fuel injector problem. Courteous as always. More

by Griff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Griff, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 22, 2022

The process was easy and Sam made the experience fast, knowledgeable and convenient. I’m beyond pleased with my service. More

by Mvonstetina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 22, 2022

2 hours and 45 minutes for an oil change and tire rotation is far too long when I showed up on time for my appointment. It put me back for the rest of my day. The service guy was nice enough however, More

by MCDANIELJI76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
Feb 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your business and impute. We are sorry your service took longer than usual! GM does require us to preform safety as well as recall inspections, on every GM that is checked into the service bay. Sometime this does make the process longer! Also, no excuse why the adviser did not update you!!! We will work on that!

February 19, 2022

I felt rushed, I didn’t get my coolant topped off and it’s low. Came back two days later to get my coolant top off and found out Brandon put i declined tire rotation which is not true. In fact I was told More

by MCMLXXIX.305
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 19, 2022

Your care of our car is very important to us. The speed of service is wonderful. More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Charles, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 19, 2022

Branden Schoppert is excellent. Highly recommended. Very helpful. Extremely knowledgeable. He is accessible. Returns phone calls. More

by kboza
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 19, 2022

Frank was awesome professional I could not ask more than that. I came to do my service they treat me very nice professional and my car was ready less than an hour. More

by Netanel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank from service department
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Netanel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 19, 2022

Brandon is amazing! ! Always goes above and beyond every time we are in. You have a true asset on your team! More

by FAETHBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

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