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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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March 07, 2022

They are the best . Great customer service. They were able to fix car on short notice. More

by anapwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

anapwells responded

Frank and Mat were very good with explaining the issue and got to me right away.

March 07, 2022

Sam Mercado is great to work with. He looks out for his customers. Thank you More

by Greggp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Gregg, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 06, 2022

Service techs are Great, They are professional, knowledgeable and well spoken, They are good at answering all of your questions, Service prices are more then reasonable and two thumbs up to Service More

by GOOSE017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hederlano Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
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Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris and Matthew we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 06, 2022

Excellent prestige customer service. Very attentive and on time. Quick appointment availability and very helpful. More

by Shaunrafael23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke
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Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 06, 2022

There was no transportation . It made it difficult.I chose the.car and the dealer because I anted to be able to drop and pick up the car without relying on anybody else More

by dporud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your business! Sorry about our shuttle now being in service due to COVID-19! We hope to get it started again real soon....

Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for letting us know! Unfortunately, shuttle service is at a temporary stop due to COVID-19. We will be starting up again real soon!

March 06, 2022

My service advisor Sam was very helpful concerning my auto.. He was very knowledgeable about the needs of my vehicle. More

by DOMG48
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 06, 2022

Never fix any problem their answer is everything is fine. We don't see any problem after the warranty expires the see the problem and is the same I was told them from the time I had warranty on my cars. More

by CESAR2001FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you were not satisfied with your last service visit with us! Have you spoken with Matthew about your concerns? We want to help!

March 05, 2022

Chris was very helpful and very pleasant to deal with. I will continue to come here for my service needs. More

by TEDREF49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 05, 2022

The rep is excellent as well as the service. It's been so since 2008. More

by KATSIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek since 2008 and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 05, 2022

Brandon was excellent. Very professional, courteous and prompt. Got everything done as promised and on time. Thanks 5 star More

by richardcrubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Richard, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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