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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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March 21, 2022

Professional friendly return calls and texts they do the work right the first time . Thanks to Brandon Schoppert More

by Steve Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Mar 22, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Steve! I just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to always fill out the many surveys!! It mean s so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself. We are very fortunate to have Brandon on our team and we think he the best too!

March 20, 2022

Very bad I’m Vera mad they lied to me about the service they didn’t do a rotación they didn’t check nothing my tires were out of air they just changed the oil and I ask them and they said yes we did and wh More

by Edwin Amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Edwin, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

March 20, 2022

Irresponsibility, my appointment was at 10 30, at 1:00 pm my cars was not even begun.so I took my car and left, I will not return.wait give and appointment that you will not honor??? More

by hernandezlazaro44
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

Mar 23, 2022 -

hernandezlazaro44 responded

We purchased our vehicle from this dealership in 2018. In order to keep our warranty, we have always taken it back to you for the oil change, tire rotation, and regularly scheduled maintenance. We even looked into a new vehicle purchase for my wife while we were at the dealership this past weekend. However, on previous visits we have always been delayed or postphoned. Never have been made to feel as though we were appreciated customers. On one ocassion for the tire rotation, they didnt even move the tires, and I know because I marked the tires. When we were checking out, after patiently waiting for hours, the service manager said Oh sorry, lets do it right now. After such a long wait, I just wanted to get out of there. Another time they didnt even wash the car and after asking the service dept. Responded reluctantly by saying there are many cars in line for washing today so i left 😡 frustrated again. This dealership does not pride itself on customer service and frankly Im tired of dealing with them.

March 20, 2022

Good service. Kept well informed. All work completed ahead of scheduled time. Will return as needed More

by rudnickway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter, Kuwayne Clarke, Priscilla Macias
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Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Excellent service was my first time in this place . thank you so much for your service. More

by jissel Redondo Velasquez
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jissel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 19, 2022

Service was very good very professional and I appreciate the attention that Chris the service specialist gave me! More

by Lesbloomlestruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Excellent service particularly Sam Mercado and Donny Miller. Will be sur to go back again More

by Pat Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Miller
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pat, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam and Donny, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 19, 2022

Costs are too high. Garage down the street charged me 1/3 of your cost. They did a great job too. More

by RUSSELLBUDDEN5479
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Russell, We are sorry we did not have the pricing you were looking for! Thank you for letting us know! We do appreciate your business and impute!!

March 19, 2022

Took me on time and did my oil change and tire rotational they were supposed to. More

by JGANSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 19, 2022

Great customer service always on time and explain the work they doing to the car More

by guerlinsdonner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

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