Lou Bachrodt Chevrolet - Service Center

I had my car there for a few repairs and Brandon was very thorough in explaining the parts that needed repairing. I felt like he was very helpful. He also made sure I got a ride home when i left my car there thorough in explaining the parts that needed repairing. I felt like he was very helpful. He also made sure I got a ride home when i left my car there. It was also comforting to see a familar face and friend she made sure I would get the best service. When I trade my car in it will be at this dealership. Thank you for all you do. More

They went over everything my truck needed, and they took care of what I wanted done. care of what I wanted done. More

Great team, always happy with the service. word word word word word word word word word word word word word word word word More

It was an amazing experience, everything was fixed very fast and smooth- no problem at all. Especially it was nice to talked in my native language (Polish) with Mariusz. Keep up this possibility, it makes fast and smooth- no problem at all. Especially it was nice to talked in my native language (Polish) with Mariusz. Keep up this possibility, it makes your company reliable. Thank you More

The Service Team has never disappointed me. They are personable and professional, always willing to answer questions. They are personable and professional, always willing to answer questions. More

This could be the worst service that I have done to any of my cars. The place was empty although I had to wait 10 minutes to be attended by one of the “service representatives”, who treated me very rude. of my cars. The place was empty although I had to wait 10 minutes to be attended by one of the “service representatives”, who treated me very rude. I asked for an oil change and tire rotation and the only did the oil change, I also asked for a code check and the “representative” Sam Mercado told me that my car had a dent and they WONT check anything. They apparently cleared the code but it went up again right after took off. I have unfortunately 1 more service from the pack I bought and have to come back, but I wish I could never go back to that dealer again. What a disappointment, they don’t even have a shuttle service and treated people like crap. More

We are happy with the way the car runs and the Service Representative was pleasant to work with. Representative was pleasant to work with. More

Not honest with the customer. Put in the report that the tires were rotated and they weren't. Salesman who sold me the car also lied to me about the extended warranty 👎🏽 Put in the report that the tires were rotated and they weren't. Salesman who sold me the car also lied to me about the extended warranty 👎🏽 More

Very helpful, and time efficient! Frank made it very easy to understand and was easy to contact if I had any questions. Frank made it very easy to understand and was easy to contact if I had any questions. More

Something must improve on communications. Slow to reply to messages Need a sense of urgency Slow to reply to messages Need a sense of urgency More