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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
854 Reviews
Call Service Center (954) 597-5902

854 Reviews of Lou Bachrodt Chevrolet - Service Center

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March 24, 2022

We are happy with the way the car runs and the Service Representative was pleasant to work with. More

by Plb523vb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon S. in Service
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

Mar 28, 2022 -

Plb523vb responded

Great dealership, except that you absolutely need to have car rental available. Dealers in Virginia have rental car relationships close by with cars always available.

March 24, 2022

Not honest with the customer. Put in the report that the tires were rotated and they weren't. Salesman who sold me the car also lied to me about the extended warranty 👎🏽 More

by WALTERRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember his name
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Walter, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give our finance department a call to verify your warranty.

March 24, 2022

Very helpful, and time efficient! Frank made it very easy to understand and was easy to contact if I had any questions. More

by kcabaniss26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 24, 2022

The Service Team has never disappointed me. They are personable and professional, always willing to answer questions. More

by JANICEML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Janice, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater

March 24, 2022

This could be the worst service that I have done to any of my cars. The place was empty although I had to wait 10 minutes to be attended by one of the “service representatives”, who treated me very rude. More

by ehileen.garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ehileen, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

March 24, 2022

Great team, always happy with the service. word word word word word word word word More

by INCEOW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 24, 2022

It was an amazing experience, everything was fixed very fast and smooth- no problem at all. Especially it was nice to talked in my native language (Polish) with Mariusz. Keep up this possibility, it makes More

by tbarnison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Janetvilay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erman Ayhan
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Mar 24, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with MD and the rest of our team!! We are very fortunate to have them all with us!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 25, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with MD and the rest of our team!! We are very fortunate to have them all with us!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 23, 2022

Something must improve on communications. Slow to reply to messages Need a sense of urgency More

by willieprince1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Willie, We are very sorry we did not respond to your message faster. We are working on this! Thank you for letting us know, so that we can improve! We appreciate you, your business and most of all your impute!!

March 22, 2022

Good service accept car wash must be wash at least outside including wheel also. overall Ok. More

by SALMANBAQAR2001
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Sorry your car was not properly cleaned! We will work on this!!

March 22, 2022

Lou Bachrodt Chevrolet has an excellent service department. Brandon was very thorough, thoughtful, and efficient. More

by LOVETOTEACH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Mar 23, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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