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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.1
856 Reviews
Call Service Center (954) 597-5902

856 Reviews of Lou Bachrodt Chevrolet - Service Center

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March 29, 2022

Sam is always the most friendly and professional. Always willing to assist, perfect atutude. Very professional More

by Jonathanlouback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jonathan, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 28, 2022

Everything was handled very professionallyThe timing was perfect.I would recommend everyone with a Chevy to go to Lou Bachrodt. More

by BEN.TOBIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ben, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 28, 2022

Frank was very nice and informative. They fixed the AC in the car that has not been working for a very long time. They called my warranty company and worked out the repairs so I owed not More

by jgoldsm543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 28, 2022

Chris from the service department was great. A part had to be ordered and it was on back order for months and he kept me updated and when the part finally came in he set me up for the next day . More

by korbarc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 28, 2022 -

korbarc responded

the only concern that I have is that there is no shuttle service. I had to to have someone take me to the dealership to drop the car off and then to pick up my car

March 28, 2022

It’s great the needs of the customer come first Yes, I was very impressed More

by Doane6aul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank B
Report | Print
Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 28, 2022

Charged my daughter over $599 for a replacement radio. Did not solve the problem. Told it was a different problem. Still waiting for refund of the cost of a new unnecessary radio. Left messages for servic More

by ASAFRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
Report | Print
Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry for this experience!! Have you heard from the service manager yet?

Mar 29, 2022 -

ASAFRA responded

No.

Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

I will so some investigating and get back with you as soon as I know something.

Mar 29, 2022 -

ASAFRA responded

Thank you.

Mar 29, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

You are very welcome!

Apr 02, 2022 -

ASAFRA responded

Still waiting for you to get back to me.

Apr 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

I am VERY sorry! I was told someone would contact you!!

March 27, 2022

The service team is excellent! They are friendly and knowledgeable. Top tier service from a top tier team! More

by Bakerj86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 27, 2022

Everything was good , service was quick and vehicle was finished on time. Not very expensive More

by MMANGRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 27, 2022

It was fine. The prices I was quoted went up the day I went for service. More

by DANIELPHILLIPS1279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t no his name
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Daniel, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience. Sorry about the price increase! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 27, 2022

Had a new Service Advisor since last Service - Chris Potter exceeded my expectations - he was attentive to my concerns to my truck and did a great job More

by davidw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Mar 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

David, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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